Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Buying anything on Amazon? Please use the Geekzone Amazon aff link.




65 posts

Master Geek


Topic # 99064 12-Mar-2012 10:00 Send private message

HI guys,

as reference:
http://www.geekzone.co.nz/forums.asp?forumid=81&topicid=98994

I am having problems for italk, I am using the softphone for testing to eliminate any hardware related issue.

everytime I made a outbound call, it took me more than 30 seconds waiting for the calls to be routed.


Slingshot said it is NORMAL. NOT A FAULT. it would take up to 60 seconds for a call to be routed.

even I am making a 5 seconds quick call........

but most of my frends using italking saying they need to wait 5 seconds max.


I would like to find out how long you are waiting dialing local calls?


Cool

Please reply the waiting time below.


Create new topic
894 posts

Ultimate Geek
+1 received by user: 37

Trusted
Slingshot

  Reply # 593929 12-Mar-2012 10:13 Send private message

Hi,

I can see from tracing your line that some of your calls connect in as little as 69ms PDD.

As mentioned in the email i am also looking at some other options to see if we can improve your overall performance.

Thanks,
Joe.







65 posts

Master Geek


  Reply # 593945 12-Mar-2012 10:23 Send private message

Slingshot: Hi,

I can see from tracing your line that some of your calls connect in as little as 69ms PDD.

As mentioned in the email i am also looking at some other options to see if we can improve your overall performance.

Thanks,
Joe.




HI Joe

I just want to find out if the long wating issue is only happen on me.


if most of people experiencing long waiting issue, I will close my mouth then looking for better VOIP provider.



thanks Joe.

gjm

678 posts

Ultimate Geek
+1 received by user: 73


  Reply # 593948 12-Mar-2012 10:26 Send private message

just tried mine through my SIP softphone calling the telecom 0800 000 000 line. Took about 2 seconds to connect.




[Amstrad CPC 6128: 128k Memory: 3 inch floppy drive: Colour Screen]



65 posts

Master Geek


  Reply # 593963 12-Mar-2012 10:31 Send private message

Slingshot: Hi,

I can see from tracing your line that some of your calls connect in as little as 69ms PDD.

As mentioned in the email i am also looking at some other options to see if we can improve your overall performance.

Thanks,
Joe.



Joe

but I can confirm I do need to wait more than 35 seconds while I am on slingshot network.


so probably somewhere else is wrong?







894 posts

Ultimate Geek
+1 received by user: 37

Trusted
Slingshot

  Reply # 593974 12-Mar-2012 10:43 Send private message

Hi liuyanbiao,

I can see from the line traces that the longest PDD in the last 12 days is just shy of 3500ms.

This is nowhere near the 35 sec you mention. This means that for some reason your calls are taking 31.5 secs before coming to our network.

Only causes I can think of for this are CPE (The IP Phone or device) or the wireing/line itself.

Do you find you have any other internet issues? Disconnections, Speed issues etc? anything that may reflect a line fault?

Thanks,
Joe.







65 posts

Master Geek


  Reply # 593989 12-Mar-2012 11:07 Send private message

Slingshot: Hi liuyanbiao,

I can see from the line traces that the longest PDD in the last 12 days is just shy of 3500ms.

This is nowhere near the 35 sec you mention. This means that for some reason your calls are taking 31.5 secs before coming to our network.

Only causes I can think of for this are CPE (The IP Phone or device) or the wireing/line itself.

Do you find you have any other internet issues? Disconnections, Speed issues etc? anything that may reflect a line fault?

Thanks,
Joe.




Thanks Joe.

if nothing wrong at the slingshot end.


I will change my wireless modem tonight.

my download and web browsing experience is fine.




546 posts

Ultimate Geek
+1 received by user: 31

Subscriber

  Reply # 594041 12-Mar-2012 12:12 Send private message

Before moving house I was using italk for over a year with minimal delays on outbound calls ie a couple of seconds, using the provided ata or on a softphone.

11504 posts

Uber Geek
+1 received by user: 664

Trusted
Subscriber

  Reply # 594090 12-Mar-2012 12:53 Send private message

Only time I have had long delays is when my dialplan was incomplete, so I could hit # after dialing and it would happen straight away, otherwise there was a timeout.

Oh, and the usual long delay when calling a mobile, but that isnt slingshot's fault.




Richard rich.ms

69 posts

Master Geek

Trusted

  Reply # 601594 28-Mar-2012 22:02 Send private message

liuyanbiao - it turned out this problem related to the router you were using? Yes? And Slingshot solved your problem?


Would be great to get some credit where credit is due :)





ScottP

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Police Camera Van Disguise
Created by Reanalyse, last reply by lNomNoml on 21-Dec-2014 23:33 (75 replies)
Pages... 3 4 5


Do I have the right to return this?
Created by corksta, last reply by kiwibro111 on 21-Dec-2014 23:54 (45 replies)
Pages... 2 3


Slaughter of Innocents
Created by networkn, last reply by networkn on 19-Dec-2014 17:46 (64 replies)
Pages... 3 4 5


Spray Foam Insulation
Created by AACTech, last reply by timbosan on 19-Dec-2014 16:58 (36 replies)
Pages... 2 3


What has Geekzone led you to buy?
Created by russelo, last reply by joker97 on 22-Dec-2014 15:49 (17 replies)
Pages... 2


Crew Drinking on Flights - Why!?
Created by networkn, last reply by Geektastic on 22-Dec-2014 09:35 (34 replies)
Pages... 2 3


youtube downloader
Created by Ford, last reply by kiwigeek1 on 22-Dec-2014 15:52 (16 replies)
Pages... 2


Spark, the least secure part of your home network?
Created by NZtechfreak, last reply by NZtechfreak on 22-Dec-2014 14:05 (16 replies)
Pages... 2



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.