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222 posts

Master Geek
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Topic # 99639 23-Mar-2012 18:24 Send private message

Hi there, I don't think this happens every day, however it does happen quite often.

On some evenings, our intenet is basically horrible. Webpages take forever to load up, video streaming doesn't work at all. Yet in the day, our internet works flawlessy.

When I ping google.com, my pings are unusually high. I was going to address the issue sooner, however sometimes with a quick modem reset the problem usually resolves itself. However, sometimes it is back to it's old self shortly.

I reinstalled my OS, thinking that would help however it hasn't.

Would you think that my modem is on the way out, as it was only a cheap modem, as I have a second modem lying around somewhere, and I could give that a try.

Here is the image of my ping.


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15540 posts

Uber Geek
+1 received by user: 828

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  Reply # 599247 23-Mar-2012 18:26 Send private message

trace route would be better






222 posts

Master Geek
+1 received by user: 5


  Reply # 599299 23-Mar-2012 21:39 Send private message

My tracert


37 posts

Geek
+1 received by user: 1


  Reply # 599317 23-Mar-2012 22:28 Send private message

I'm getting that issue too, in the morning ping is fine, <20ms to trademe.co.nz, but in the evening its like this:






Seems like both of us both has the same slingshot server as our first hop.

Modem is a D-Link DSL-2730B

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Uber Geek
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  Reply # 599322 23-Mar-2012 22:45 Send private message

Looks like exchange or handover contention. What plan are you on and in what area?

37 posts

Geek
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  Reply # 599324 23-Mar-2012 22:48 Send private message

AYCE in Wellington/Kelburn

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Uber Geek
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  Reply # 599332 23-Mar-2012 23:33 Send private message

I've just noticed YouTube has gotten a lot worse in terms of streaming. Everything else including browsing works just fine though.





Sometimes what you don't get it a blessing in disguise!

23 posts

Geek


  Reply # 599350 24-Mar-2012 01:04 Send private message

There is a sticky thread for:

"Official Known Issues/Outages".

SPEED: Slingshot Broadband customers in the following areas may be experiencing a reduction in speed between the hours of 3pm & Midnight.

Levin
Timaru
Christchurch
Hamilton
Remuera
Invercargill
Nelson
Rotorua
Wellington (NOT Upperhutt)

We are working to resolve this ASAP,

I will update once it is resolved.

This job reference number is: 4060726

Thanks,
Joe. Posted 22/03/2012





358 posts

Ultimate Geek
+1 received by user: 5

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  Reply # 599415 24-Mar-2012 12:26 Send private message

Hi Guys

Invercargill, Hamilton, Levin, Timaru & Remuera should be much better now.

About Youtube a second Goggle cluster is going in next week sometime waiting for Google to make it live they take about a week to do this, When this happens it will double the capacity of our Google cluster.

Thanks




---------------------------------------------------------------
Nebukadnessar
ISP: Slingshot (250gb Rollover) - Better Network
Speed: 17/2 xDSL AnnexM - Cisco 877

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Uber Geek
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  Reply # 599507 24-Mar-2012 17:09 Send private message

Nebbie: Hi Guys

Invercargill, Hamilton, Levin, Timaru & Remuera should be much better now.

About Youtube a second Goggle cluster is going in next week sometime waiting for Google to make it live they take about a week to do this, When this happens it will double the capacity of our Google cluster.

Thanks


Does that mean youtube will go faster? 













37 posts

Geek
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  Reply # 599525 24-Mar-2012 17:58 Send private message

Can someone from slingshot confirm what would cause having insanely high latency on first hop out of home network?

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Uber Geek
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  Reply # 599544 24-Mar-2012 18:47 Send private message

Frontliner: Can someone from slingshot confirm what would cause having insanely high latency on first hop out of home network?


Typically saturation of the Chorus handover link.


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Uber Geek
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  Reply # 599555 24-Mar-2012 19:11 Send private message

hamish225:
Nebbie: Hi Guys

Invercargill, Hamilton, Levin, Timaru & Remuera should be much better now.

About Youtube a second Goggle cluster is going in next week sometime waiting for Google to make it live they take about a week to do this, When this happens it will double the capacity of our Google cluster.

Thanks


Does that mean youtube will go faster? 


Yup, without knowing any specifics of the SS google setup, the google cluster will hold cached copies of the popular youtube videos and other files. This is where your computer will go when you watch youtube, so SS putting in a bigger cluster/another cluster means yes IT WILL BE FASTER :)




Tyler - Parnell Geek - iPhone 3G - Lenovo X301 - Kaseya - Great Western Steak House, these are some of my favourite things.

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