Slow broadband speeds with Orcon at the moment?

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cyberhub

52 posts

Master Geek

Subscriber

Topic # 111719 13-Nov-2012 09:39
Boy Orcon seem to having alot of broadband issues lately. Since last night my broadband has been so slow that I can't watch youtube on the lowers quality. Is anyone else having issues?

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113 posts

Master Geek

Trusted

Orcon

Reply # 716209 13-Nov-2012 09:43
Hi there, We are experiencing throughput issues on some EUBA connections since yesterday afternoon/evening. Our engineers are currently working on the issue now however there is no ETR just yet - sincere apologies for the disruption. Cheers, Cam

johnr

13285 posts

Uber Geek

Trusted

Vodafone NZ

Subscriber

Reply # 716211 13-Nov-2012 09:45
cyberhub: Boy Orcon seem to having alot of broadband issues lately. Since last night my broadband has been so slow that I can't watch youtube on the lowers quality. Is anyone else having issues? Would be helpful to know your location Systems Engineer Vodafone NZ http://forum.vodafone.co.nz

plas

216 posts

Master Geek

Reply # 716217 13-Nov-2012 09:58
Just logged a ticket for this, thanks for the update.

cyberhub

52 posts

Master Geek

Subscriber

Reply # 716222 13-Nov-2012 10:20
johnr: cyberhub: Boy Orcon seem to having alot of broadband issues lately. Since last night my broadband has been so slow that I can't watch youtube on the lowers quality. Is anyone else having issues? Would be helpful to know your location Yeah no problem, we are located in Te Atatu Peninsula, Auckland

gareth41

398 posts

Ultimate Geek

Reply # 716225 13-Nov-2012 10:33
same problem here, however some sites seem unaffected and others im getting dialup speed. Trying to download drivers from hp at < 8kb/s, while winrar from rarlabs.com downloaded at around 250kb/s. edit: Henderson area.

slayer123

23 posts

Geek

Reply # 716233 13-Nov-2012 10:50
I'm affected by this too... Location Te Atatu.

Sounddude

708 posts

Ultimate Geek

Trusted

Orcon

Subscriber

Reply # 716255 13-Nov-2012 11:25
Hi Guys Henderson area should be resolved now. Can you check and give some feedback Sorry for the inconvenience

Nebbie

320 posts

Ultimate Geek

Trusted

Reply # 716259 13-Nov-2012 11:31
Sounds like a congested link between west Auckland and the north shore datacenter. --------------------------------------------------------------- Nebukadnessar ISP: Slingshot (250gb Rollover) - Better Network Speed: 13/1.7 xDSL AnnexM - Cisco 877

plas

216 posts

Master Geek

Reply # 716268 13-Nov-2012 11:43
Issue seems to be resolved here in CHCH, getting 1.3MB/s again.

gareth41

398 posts

Ultimate Geek

Reply # 716279 13-Nov-2012 11:58
No auth now. still got dsl sync though. using 3g to post this

Sounddude

708 posts

Ultimate Geek

Trusted

Orcon

Subscriber

Reply # 716280 13-Nov-2012 11:59
Nebbie: Sounds like a congested link between west Auckland and the north shore datacenter. No, looks like an issue with one of our customer terminiation devices (BNG's). We have vendors investigating. We moved customers over to the redundant node to resolve.

gareth41

398 posts

Ultimate Geek

Reply # 716283 13-Nov-2012 12:03
working again now

slayer123

23 posts

Geek

Reply # 716291 13-Nov-2012 12:14
Better, but not as fast as it was before.

Nebbie

320 posts

Ultimate Geek

Trusted

Reply # 716306 13-Nov-2012 12:38
gareth41: No auth now. still got dsl sync though. using 3g to post this Congested BNG usually wont cause no PPP issue just slow throughput..... might want to give Orcon a call.... possibly incorrect password in the router. --------------------------------------------------------------- Nebukadnessar ISP: Slingshot (250gb Rollover) - Better Network Speed: 13/1.7 xDSL AnnexM - Cisco 877

cyberhub

52 posts

Master Geek

Subscriber

Reply # 716350 13-Nov-2012 13:16
Just did a speed test and everything seems back to normal, thanks Orcon for sorting it :)

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