I have Orcon and one of the handy features is going to there homepage and seeing current data usage without having to log in. I'm Win8, Chrome, LLU connected.
Have a friend who has just changed over to them and it doesn't do it for him. He has WinXP, Chrome & is also LLU connected.
We are on the same exchange even. If I take my laptop to his place, it shows data usage so it's not the connection. Any one have any ideas. Sad thing is that I know computers well and it has me stumped. Not something that I like.
Ok, tried a few things that people said to try. In the end send a support ticket into Orcon (I know, should of done that sooner). This is the reply that I got back to why it doesn't work for some people.
This usage meter app is designed to view the account information for the Orcon IP address, the unique internet address, that you are currently accessing the web-page from.
Due to the fact that many of our newer plans have a dynamic IP address, an IP address that can change frequently, the usage meter app on our homepage is currently unable to access your account. This is because the system cannot ascertain what account currently has your IP address.
Our systems team are working on a fix, which should restore functionality, but we have yet to hear of any ETA for this.
Rats, oh well, at least they know about it.
Thanks to everyone who replied.
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