johnr: Sad to say but working as designed / Routed

Paradox187:

johnr: Sad to say but working as designed / Routed

Nothing will convince me to just accept over 50% loss of service.

Paradox187:

johnr: Sad to say but working as designed / Routed

Nothing will convince me to just accept over 50% loss of service.

Paradox187:

johnr: Sad to say but working as designed / Routed

Nothing will convince me to just accept over 50% loss of service.

kyhwana2: So it looks like it's a routing issue in the US, probably nothing that Orcon can do about it.

Internets!

Paradox187: In addition to this problem every few days the international connection just shuts down. Between 10pm and 1am and taking anywhere from an hour through to the rest of the night to resolve itself. Rebooting the modem does not help.

When this happens I can open New Zealand sites although they take ages to load but nothing international will work for me.

This tells me the problem has to be somewhere on the international link at Orcon and since there isn't another 1000 people screaming about this its probably only me with the issue.

Any insight would be greatly appreciated.

Paradox187:

Paradox187: In addition to this problem every few days the international connection just shuts down. Between 10pm and 1am and taking anywhere from an hour through to the rest of the night to resolve itself. Rebooting the modem does not help.

When this happens I can open New Zealand sites although they take ages to load but nothing international will work for me.

This tells me the problem has to be somewhere on the international link at Orcon and since there isn't another 1000 people screaming about this its probably only me with the issue.

Any insight would be greatly appreciated.

Ok what about the second half of the issue.
Any insights?

it really doesn't look like a routing issue.  with that particular route it may be that orcon aren't buying enough telstraclear transit.  but he made it sound like he had slower speeds in general.  which may be that he's hitting traffic shaping oddities.

Sounddude:

it really doesn't look like a routing issue.  with that particular route it may be that orcon aren't buying enough telstraclear transit.  but he made it sound like he had slower speeds in general.  which may be that he's hitting traffic shaping oddities.

Not sure where TCL came into it, when a cogent trace was showing.


OP, can you provide a traceroute in the other direction? The traceroute to the IP in question only paints half the picture. The return traffic could enter the Orcon network via many providers. (cogent only being one of them).

Can you also paste some traceroutes etc when you have these "Internet stopping completly" events.

Cheers.

Sounddude:

it really doesn't look like a routing issue.  with that particular route it may be that orcon aren't buying enough telstraclear transit.  but he made it sound like he had slower speeds in general.  which may be that he's hitting traffic shaping oddities.

Not sure where TCL came into it, when a cogent trace was showing.


OP, can you provide a traceroute in the other direction? The traceroute to the IP in question only paints half the picture. The return traffic could enter the Orcon network via many providers. (cogent only being one of them).

Can you also paste some traceroutes etc when you have these "Internet stopping completly" events.

Cheers.

Paradox187:

Sounddude:

it really doesn't look like a routing issue.  with that particular route it may be that orcon aren't buying enough telstraclear transit.  but he made it sound like he had slower speeds in general.  which may be that he's hitting traffic shaping oddities.

Not sure where TCL came into it, when a cogent trace was showing.


OP, can you provide a traceroute in the other direction? The traceroute to the IP in question only paints half the picture. The return traffic could enter the Orcon network via many providers. (cogent only being one of them).

Can you also paste some traceroutes etc when you have these "Internet stopping completly" events.

Cheers.

I do not know how to do a reverse trace.

As for the stopping, well it was happening even 2 or 3 days and now its not, so maybe that part has been fixed. I have the trace ready to go it if does occur.

charliebrownnz: Over the last five nights I've been having a sudden drop in speed after 7pm. This happened to me about 2 months ago and it somehow fixed itself after a week of to and fro with orcon support. The thing that annoys me is i'm on the pay as you go plan, not the all you can eat, so I shouldn't be getting any traffic shaping.  I'm also usually not downloading anything during this time, I'm actually trying to do some online gaming. I'm getting about 1000ms in game pings on Diablo 3 with  some 15000ms spikes - I know its not the game servers either as I have friends from NZ having no issues.

Anyway, below is a tracert I ran:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2     1 ms    <1 ms    <1 ms  192.168.1.1
  3  2079 ms  1770 ms   941 ms  euba.bng1.tvc.orcon.net.nz [60.234.8.5]
  4    15 ms    15 ms    70 ms  xe-3-3-0.cre1.sky.orcon.net.nz [121.98.9.72]
  5    16 ms    15 ms    15 ms  ge-0-1-5-0.cre1.nct.orcon.net.nz [121.98.9.9]
  6    18 ms    16 ms    17 ms  121.99.12.0
  7   186 ms   194 ms   189 ms  ae2-213.lax20.ip4.tinet.net [173.241.131.241]
  8   187 ms   189 ms   184 ms  xe-0-0-0.lax30.ip4.tinet.net [89.149.182.173]
  9   209 ms   211 ms   207 ms  as7018.lax30.ip4.tinet.net [77.67.79.174]


I noticed the large lag between my router and the first orcon server, but it seems to have dissapeared when I run it again.
Also, on testmy.net I got a download of 1 Mbps for a mb file.