We've found that new users created on the Iserve/Orcon PHP database since Friday can't log in. An email sent Friday is unanswered and the response to a call yesterday from the helpdesk was that 'as PHP was updated on Friday is was too much of a coincidence and probably had something to do with it.'
Needless to say, new users still can't log in (all the users created prior to Friday can), there's been no reply to our email and no feedback on when a resolution might occur.
(Oh and the PCI compliance issue has been outstanding since last year, with still no resolution and no reply to emails - just what is Orcon playing at if they expect to keep business customers?)
Anyone else experiencing these issues?