I have been on Orcon unlimited fibre 30/10mbps plan for half a year now, but I've ever only experienced full speeds in the first month of service (it was more like 28/9mbps, but close enough).
Last 5 months though I can only get that kind of speeds on Orcon's local speedtest, while overseas speedtests vary with generally very low speeds in the range 0-6mbps. Here's an example speedtest I took during lunch today:
http://www.speedtest.net/my-result/3036017548 (1.4mbps on a line that should be 30mbps)
Reseting fibre box, router or computer does nothing to improve the speeds. It applies to all types of traffic it seems.
What do I have to do to to get 30mbps on a single international connection like in the first month?
I have had my tickets looked at by you guys before, but you never actually did anything. The speeds in the last few days have been so limited that I now find them unacceptable.