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73 posts

Master Geek
+1 received by user: 12


  Reply # 963585 8-Jan-2014 22:19 Send private message

FireEngine: Cool, I'll check it out on Thursday. Interestingly Telecom progress my address through their checker as VDSL Available which is laughable as we've only just been upgraded from ADSL1 via a Conklin in the cabinet :-)


that has to suck for someone in your position at work 

524 posts

Ultimate Geek
+1 received by user: 71

Trusted
Orcon

  Reply # 963591 8-Jan-2014 22:30 One person supports this post Send private message

hyperman:
FireEngine: Cool, I'll check it out on Thursday. Interestingly Telecom progress my address through their checker as VDSL Available which is laughable as we've only just been upgraded from ADSL1 via a Conklin in the cabinet :-)


that has to suck for someone in your position at work 


Actually I'm a firm believer in Telco employees walking in customer's shoes, as a result several of us at Orcon are continually changing our connections and plans so we experience our own products and processes in our homes. If we all sat on the same plans with super-fast connections to our core via vpn then we wouldn't have much empathy with the user base :-)

I also manage to pull approx 120Gb/mth and my connection is (now) fast enough now so that my teenage daughters don't moan at our self-imposed in-house contention :-)




Regards FireEngine

Try our Beta-test Self-Help Guide, nothing to lose, it will submit a Support Ticket for you if needed:

Orcon Broadband Self-Help



73 posts

Master Geek
+1 received by user: 12


  Reply # 963595 8-Jan-2014 22:41 Send private message

FireEngine:
hyperman:
FireEngine: Cool, I'll check it out on Thursday. Interestingly Telecom progress my address through their checker as VDSL Available which is laughable as we've only just been upgraded from ADSL1 via a Conklin in the cabinet :-)


that has to suck for someone in your position at work 


Actually I'm a firm believer in Telco employees walking in customer's shoes, as a result several of us at Orcon are continually changing our connections and plans so we experience our own products and processes in our homes. If we all sat on the same plans with super-fast connections to our core via vpn then we wouldn't have much empathy with the user base :-)

I also manage to pull approx 120Gb/mth and my connection is (now) fast enough now so that my teenage daughters don't moan at our self-imposed in-house contention :-)


That has to be the best philosophy I have herd in ages.
On a similar note you have to believe in what you are selling
Eg no use In trying to sell orcon if you yourself think it is crap.
(Yes I have this problem at my work)

136 posts

Master Geek
+1 received by user: 10


  Reply # 963618 8-Jan-2014 23:43

Curiously why is vdsl more expensive than fibre?

524 posts

Ultimate Geek
+1 received by user: 71

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Orcon

  Reply # 963633 8-Jan-2014 23:57 Send private message

friendlymonkey: Curiously why is vdsl more expensive than fibre?


Unlimited VDSL ($119), is priced between Unlimited 30/10 ($99), and 100/50 ($129), UFB as typically that is where its download speed should be.




Regards FireEngine

Try our Beta-test Self-Help Guide, nothing to lose, it will submit a Support Ticket for you if needed:

Orcon Broadband Self-Help

4766 posts

Uber Geek
+1 received by user: 530


  Reply # 963647 9-Jan-2014 01:14 One person supports this post Send private message

friendlymonkey: Curiously why is vdsl more expensive than fibre?


Naked VDSL will cost Orcon approx $45 per month to buy from Chorus. (although it might come down if/when the UBA price comes down, although i doubt it)

UFB 30/10  only costs $37.50

189 posts

Master Geek
+1 received by user: 3


Reply # 963652 9-Jan-2014 06:03 Send private message

Sigh.... i have the "vdsl not available"  I'm getting a connect speed of 17mbs. 
no VDSL
No Fibre



524 posts

Ultimate Geek
+1 received by user: 71

Trusted
Orcon

  Reply # 963677 9-Jan-2014 08:44 Send private message

Peppery: Cheers! Not holding my breath but it would be nice :)

This is what I'm seeing on their site






Ran some checks this morning and your address is coming up as VDSL unavailable. There are three results available, yes, no and "inconclusive". Sometimes different ISPs will act differently to an "inconclusive" result but here the Pre-Qual is definitely negative. Progressing your address through the Telecom site this warning comes up



So they have a heavy caveat there. Sorry but at this time either the Pre-qual is in error and some home Telecom are getting a different result or they have a wide interpretation of "unavailable".






Regards FireEngine

Try our Beta-test Self-Help Guide, nothing to lose, it will submit a Support Ticket for you if needed:

Orcon Broadband Self-Help

387 posts

Ultimate Geek
+1 received by user: 113


  Reply # 963965 9-Jan-2014 16:11 Send private message

The Saga Continues ...

My shiny new Orcon "White Genius" modem arrived today - very prompt service :)
The modem is a NetComm NF4V VDSL2 / ADSL2+ WiFi Gigabit Modem Router all-in-one Telepermitted.
It comes complete with an RJ11-RJ45 phone cable to connect to the VDSL port, and a prepaid return postage bag for my old "black Genius" modem.

Key Features:

Fully featured VDSL2 / ADSL2+ Modem Router

1 x 10/100/1000 Gigabit Ethernet WAN port for connection to fibre services
4 x 10/100/1000 Gigabit Ethernet LAN ports for wired connections
Wireless N300 Access Point for multiple high speed WiFi connections
2 x FXS ports for connecting a telephone to make VoIP calls
1 x FXO port for landline backup
2 x USB host ports - supports USB storage device for file sharing
Built-in media server - just add a USB hard drive

see: http://www.netcommwireless.com/product/vdsl/nf4v
for details.

Now all I need is my VDSL connection (next week) ...




Sideface

xpd

Storm Chaser
5857 posts

Uber Geek
+1 received by user: 141

Mod Emeritus
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Subscriber

  Reply # 963966 9-Jan-2014 16:14 Send private message

Can I just trade in my old Genius router for a white one without getting VDSL ? :D




I type on computers
428 posts

Ultimate Geek
+1 received by user: 31

Trusted
Subscriber

  Reply # 964096 9-Jan-2014 20:01 Send private message

FireEngine:
Peppery: Cheers! Not holding my breath but it would be nice :)

This is what I'm seeing on their site






Ran some checks this morning and your address is coming up as VDSL unavailable. There are three results available, yes, no and "inconclusive". Sometimes different ISPs will act differently to an "inconclusive" result but here the Pre-Qual is definitely negative. Progressing your address through the Telecom site this warning comes up



So they have a heavy caveat there. Sorry but at this time either the Pre-qual is in error and some home Telecom are getting a different result or they have a wide interpretation of "unavailable".




Cheers anyway. I'll have to hold out for UFB then :)









3141 posts

Uber Geek
+1 received by user: 98

Moderator
Trusted
Subscriber

  Reply # 964101 9-Jan-2014 20:08 Send private message

Upgraded my plan online today, haven't got an install date email yet but hoping it comes soon and that the tech can come over while my wife is still on holidays to save me taking a day off work :)

387 posts

Ultimate Geek
+1 received by user: 113


  Reply # 969000 17-Jan-2014 16:47 Send private message

Sideface: I applied for a VDSL2 upgrade at the first opportunity - at 9am this morning (see above).
Orcon promised connection "within 4-10 working days".
By 3pm I had an install date - 17 January (7 business days).
Not bad as 14 Jan was the best case scenario.

A progress report:
I was provisioned this afternoon, as promised.
The Chorus tech spent a little over an hour doing a wiring upgrade from ADSL2 to VDSL2:
He installed a new VDSL master filter (to replace the old ADSL master filter), cat6 cable to replace the old untwisted phone cable, and an RJ45 socket to replace the old BT socket.
VDSL was up and running within minutes of plugging in the NetComm modem/router, with the following borderline results:
Orcon speedtest (day 1): 14 down, 4 up  (was 12 down, 1 up on ADSL)
Line rate: 15217Kbps down, 4537Kbps up

This unexciting result was not completely unexpected, as I am more than 1km away from the local exchange, and before the upgrade I had a download attenuation of 20db on my ADSL modem.
An speed of 18.8Mbps was predicted by my prequal test - hopefully I'll crawl up to that over the next 10 days :)







Sideface

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