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29 posts

Geek


Topic # 138732 15-Jan-2014 08:36 Send private message

Hey
Just wondering if everyone else is having this problem or just me, as orcon.net.nz Network issues don't mention anything

Basically my internet stopped responding about 2:30am this morning, Genius Router just has a Blinking Yellow Internet light. I unplugged the router and went to sleep woke up about an hour ago plugged it back in and it's still doing it.

On the status page in the router it says:

INTERNET
ADSL:   Physical Up
Mode:  G.992.5 (ADSL2+)
Download:  18218 Kbps.
Upload:  953 Kbps.
So the line is up, but when you look at Modem History Log it's just spammed with:

Jan  1 00:34:16    PPP: Start to connect ...  (Obviously it can't get the time since it can't connect) But 34 minutes of that

ADSL Monitoring Page

    • Status:
                               Configured      Current
    • Line Status         Automatic        Up
    • Link Type           Automatic        G.992.5 (ADSL2+)
 
    • Data Rate:
                               Upstream       Downstream
    • Actual Data Rate 953 (Kbps.)    18218 (Kbps.)
 
    • Operation Data / Defect Indication:
      Operation Data                 Upstream                                Downstream
    • Noise Margin                    12 dB                                      9 dB
    • Attenuation                      0 dB                                        5 dB

    • Indicator Name                 Near End Indicator                   Far End Indicator
    • CRC Error                        0                                            3
    • HEC Error                         0                                            0
 
  • Statistics:
                                                    Transmitted Cells                      Received Cells
  • Cell Counter                              0                                             90737736
At the moment I'm tethered to my cellphone, but I only have 1GB of data, so it won't last long :(

Any information would be appreciated

Thanks :)

EDIT #1 Re-Did Formatting
EDIT #2 Seems the Network Status Page has updated so now I know Orcon knows :?

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Gettin' down on Friday
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  Reply # 967312 15-Jan-2014 08:46 Send private message

Yep:








Michael Murphy
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Everything I say here is my own opinion and not that of my employer Think Concepts.





29 posts

Geek


  Reply # 967314 15-Jan-2014 08:48 Send private message

Yeh nevermind as soon as I posted the update my router reconnected lol

Thread can be deleted if need be, Thanks for replying though :D

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  Reply # 967321 15-Jan-2014 08:56 Send private message

Just done modem reboot at 0855 and still no auth. CS says 2000 customers effected and up to 2days to fix it!!!

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Orcon

  Reply # 967325 15-Jan-2014 09:01 Send private message

As per the other thread, service is being restored right now, 2 days is nonsense.




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Try our Beta-test Self-Help Guide, nothing to lose, it will submit a Support Ticket for you if needed:

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  Reply # 967342 15-Jan-2014 09:21 Send private message





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