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450 posts

Ultimate Geek
+1 received by user: 102


  Reply # 968512 16-Jan-2014 21:38 Send private message

Fireengine: my sync speed is 64.3/10.2 and i get 60/9.8 on speed tests through out auckland

60% of the sync speed is saying something is wrong there

try downloading a large file and see what the download speed says
http://www.nvidia.com/content/DriverDownload-March2009/confirmation.php?url=/Windows/332.21/332.21-desktop-win8-win7-winvista-64bit-english-whql.exe&lang=us&type=GeForce
thats not a bad one to start with (doesnt matter what the file is just matters if it can max your connection) as it should max out a 40meg connection and its large enough to give the connection a chance to see what it can do

most browsers should be able to have you a round speed per second guide in the download window

520 posts

Ultimate Geek
+1 received by user: 170


  Reply # 968516 16-Jan-2014 21:41 Send private message

bruizerbg:  ... when I do a Speedtest with the Orcon site I am only seeing 28mbps download (but I am seeing close to 10mbps upload).

Thousands of New Zealanders would be delighted to see speeds like this - myself included.




Sideface

806 posts

Ultimate Geek
+1 received by user: 137

Trusted
Orcon

  Reply # 968517 16-Jan-2014 21:42 Send private message

Jase2985: Fireengine: my sync speed is 64.3/10.2 and i get 60/9.8 on speed tests through out auckland

60% of the sync speed is saying something is wrong there


Means you likely have a number of the VDSL factors in your favour and a clean line. Not all VDSL circuits are going to be equal, that just isn't possible with the variable state of copper lines. VDSL isn't like UFB which should have highly repeatable and good results as it is on fibre and new infrastructure.




Regards FireEngine

Try our Beta-test Self-Help Guide, nothing to lose, it will submit a Support Ticket for you if needed:

Orcon Broadband Self-Help

1143 posts

Uber Geek
+1 received by user: 94

Trusted
Orcon
Subscriber

  Reply # 968518 16-Jan-2014 21:43 Send private message

Can you PM me your login name?

We need to check that you have been placed on the right profile on our BNG's.


450 posts

Ultimate Geek
+1 received by user: 102


  Reply # 968519 16-Jan-2014 21:45 Send private message

i still cant see it loosing 40% on the errors. if there were that many errors the line must have very high attenuation so how did they get VDSL in the first place?

most people with a bad line dont get 45 as a sync speed either they get a lot lot lower



12 posts

Geek
+1 received by user: 1


  Reply # 968521 16-Jan-2014 21:52 Send private message

Don't do torrents but will check a file - will download a linux distro or something.

Regards,
Bruce

806 posts

Ultimate Geek
+1 received by user: 137

Trusted
Orcon

  Reply # 968522 16-Jan-2014 21:54 Send private message

bruizerbg: Thanks FireEngine - therefore the only way that it might improve is if the DLM decides it will change my profile from 8a to 17a - yes? Over which I have no control...


DLM is more sophisticated than just two profiles but essentially yes, it does its own thing over time, training the line speed and profile to get the best results.




Regards FireEngine

Try our Beta-test Self-Help Guide, nothing to lose, it will submit a Support Ticket for you if needed:

Orcon Broadband Self-Help



12 posts

Geek
+1 received by user: 1


  Reply # 968526 16-Jan-2014 22:05 Send private message

Jase2985: Fireengine: my sync speed is 64.3/10.2 and i get 60/9.8 on speed tests through out auckland

60% of the sync speed is saying something is wrong there

try downloading a large file and see what the download speed says
http://www.nvidia.com/content/DriverDownload-March2009/confirmation.php?url=/Windows/332.21/332.21-desktop-win8-win7-winvista-64bit-english-whql.exe&lang=us&type=GeForce
thats not a bad one to start with (doesnt matter what the file is just matters if it can max your connection) as it should max out a 40meg connection and its large enough to give the connection a chance to see what it can do

most browsers should be able to have you a round speed per second guide in the download window



Did this download and got an average around 1380kbps in Google Chrome. How do I relate this to the speeds we are talking about?

Regards,
Bruce



2501 posts

Uber Geek
+1 received by user: 525

Trusted
Vodafone NZ
Subscriber

  Reply # 968527 16-Jan-2014 22:06 Send private message

I wouldnt start to jump up and down until its been more than 10 days. I am sure Orcon have not had VDSL for more than 10 days to start with. DLM may screw your line for the first bit. If you Synch at 45Mbp/s and get over 35-38 throughput your in line with VDSL spec.




Unless otherwise stated, any views or opinions expressed are solely those of myself and do not represent those of Vodafone New Zealand Limited. If you need help related to a Vodafone product or service feel free to message me and ill do my best to assist you.
  


2501 posts

Uber Geek
+1 received by user: 525

Trusted
Vodafone NZ
Subscriber

  Reply # 968528 16-Jan-2014 22:08 Send private message

bruizerbg:
Jase2985: Fireengine: my sync speed is 64.3/10.2 and i get 60/9.8 on speed tests through out auckland

60% of the sync speed is saying something is wrong there

try downloading a large file and see what the download speed says
http://www.nvidia.com/content/DriverDownload-March2009/confirmation.php?url=/Windows/332.21/332.21-desktop-win8-win7-winvista-64bit-english-whql.exe&lang=us&type=GeForce
thats not a bad one to start with (doesnt matter what the file is just matters if it can max your connection) as it should max out a 40meg connection and its large enough to give the connection a chance to see what it can do

most browsers should be able to have you a round speed per second guide in the download window



Did this download and got an average around 1380kbps in Google Chrome. How do I relate this to the speeds we are talking about?

Regards,
Bruce




Please advise if that was a big B or a small b, If its a big B times that by 8 and if that is close to your sync you are good.




Unless otherwise stated, any views or opinions expressed are solely those of myself and do not represent those of Vodafone New Zealand Limited. If you need help related to a Vodafone product or service feel free to message me and ill do my best to assist you.
  


1143 posts

Uber Geek
+1 received by user: 94

Trusted
Orcon
Subscriber

  Reply # 968529 16-Jan-2014 22:09 One person supports this post Send private message

This issue has nothing to do with VDSL or DLM. For some reason Bruiser has been provisioned incorrectly on our BNG equipment and has been placed on a ADSL Profile.

We will resolve this first thing in the morning. He should easily get his line speed from local sites.


2501 posts

Uber Geek
+1 received by user: 525

Trusted
Vodafone NZ
Subscriber

  Reply # 968532 16-Jan-2014 22:12 Send private message

Sounddude: This issue has nothing to do with VDSL or DLM. For some reason Bruiser has been provisioned incorrectly on our BNG equipment and has been placed on a ADSL Profile.

We will resolve this first thing in the morning. He should easily get his line speed from local sites.



There we go :)

Good to know thats the fix and not a lengthy battle with Chorus.




Unless otherwise stated, any views or opinions expressed are solely those of myself and do not represent those of Vodafone New Zealand Limited. If you need help related to a Vodafone product or service feel free to message me and ill do my best to assist you.
  


1143 posts

Uber Geek
+1 received by user: 94

Trusted
Orcon
Subscriber

  Reply # 968543 16-Jan-2014 22:24 Send private message

Temp fix put in place for OP.

OP reports speedtests showing speeds as expected.

Last ORCON Result:
Download Speed: 42228 kbps (5278.5 KB/sec transfer rate)
Upload Speed: 9557 kbps (1194.6 KB/sec transfer rate)
Latency: 21 ms
1/16/2014 10:19:27 PM

Enjoy! :-)



12 posts

Geek
+1 received by user: 1


  Reply # 968544 16-Jan-2014 22:24 Send private message



THAT'S BETTER!  SoundDude is the man!  Many thanks to everyone for your comments and help.

Best regards,
Bruce

806 posts

Ultimate Geek
+1 received by user: 137

Trusted
Orcon

  Reply # 968572 17-Jan-2014 00:48 Send private message

TimA:  I am sure Orcon have not had VDSL for more than 10 days to start with.


Not sure what you mean by this???




Regards FireEngine

Try our Beta-test Self-Help Guide, nothing to lose, it will submit a Support Ticket for you if needed:

Orcon Broadband Self-Help

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