Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



81 posts

Master Geek
+1 received by user: 7


Topic # 143485 16-Apr-2014 15:07 Send private message

Just spoke to Orcon tech as both lines went dead at home/business today. He raised a ticket no. 11738690.

Vdsl modem has no connection. The tech went through the usual stuff reset etc.

Downstairs business Genius Adsl is also dead.

I did see a chorus tech outside at the cabinet today at lunch....hopefully he didnt do anything stupid.

Anyhelp is greatly appreciated!

Cant post any stats yet from this phone...but sufficient to say tech support couldnt get us back on.

Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2

xpd

GTA5 Nut
6171 posts

Uber Geek
+1 received by user: 247

Mod Emeritus
Trusted
Subscriber

  Reply # 1026269 16-Apr-2014 15:16 Send private message

Piece of toast says it was the Chorus guy.
Unfortunately theyre not always careful about the things they unplug, or even just forgot to plug them back in :-p




\m/
238 posts

Master Geek
+1 received by user: 42

Trusted
Orcon
Subscriber

  Reply # 1026273 16-Apr-2014 15:22 Send private message

You by chance in the Titirangi area?




I work for Orcon, however posts reflect my own opinion, and should be treated as such.

4th gen i7 Haswell 4770k, G.SKILL RipjawsX 16GB (4x4 Gb) DDR3 2400MHz, x1 GTX 450's, Intel 180Gb 530 Series, x1 Seagate 1Tb Barracuda 7200, Modular 850w PSU
1st Gen iPad mini 64Gb
Samsung Galaxy Note 3 32Gb

Try our Beta-test Self-Help Guide, nothing to lose, it will submit a Support Ticket for you if needed:

Orcon Broadband Self-Help

\m/
238 posts

Master Geek
+1 received by user: 42

Trusted
Orcon
Subscriber

  Reply # 1026274 16-Apr-2014 15:23 Send private message

Just checked, you are, bad news I'm afraid. The area is down, not just you, so related to a larger FRE - getting something up on the network status page as we speak




I work for Orcon, however posts reflect my own opinion, and should be treated as such.

4th gen i7 Haswell 4770k, G.SKILL RipjawsX 16GB (4x4 Gb) DDR3 2400MHz, x1 GTX 450's, Intel 180Gb 530 Series, x1 Seagate 1Tb Barracuda 7200, Modular 850w PSU
1st Gen iPad mini 64Gb
Samsung Galaxy Note 3 32Gb

Try our Beta-test Self-Help Guide, nothing to lose, it will submit a Support Ticket for you if needed:

Orcon Broadband Self-Help



81 posts

Master Geek
+1 received by user: 7


  Reply # 1026275 16-Apr-2014 15:23 Send private message

By chance I do live in the Rangi.....dont tell me?....



81 posts

Master Geek
+1 received by user: 7


  Reply # 1026276 16-Apr-2014 15:25 Send private message

Damn it....here was me hoping I could blame that Chorus tech. No toast for me then :(

\m/
238 posts

Master Geek
+1 received by user: 42

Trusted
Orcon
Subscriber

  Reply # 1026278 16-Apr-2014 15:28 Send private message

sorry mate, just hang tight, its up on the network status page, as there are over 250 users from just Orcon affected alone I would expect resolution today sometime - they're normally quick with these




I work for Orcon, however posts reflect my own opinion, and should be treated as such.

4th gen i7 Haswell 4770k, G.SKILL RipjawsX 16GB (4x4 Gb) DDR3 2400MHz, x1 GTX 450's, Intel 180Gb 530 Series, x1 Seagate 1Tb Barracuda 7200, Modular 850w PSU
1st Gen iPad mini 64Gb
Samsung Galaxy Note 3 32Gb

Try our Beta-test Self-Help Guide, nothing to lose, it will submit a Support Ticket for you if needed:

Orcon Broadband Self-Help

Voice Engineer @ Orcon
1793 posts

Uber Geek
+1 received by user: 385

Trusted
Orcon
Subscriber

  Reply # 1026279 16-Apr-2014 15:28 One person supports this post Send private message

Yep, spade fade I'm afraid



81 posts

Master Geek
+1 received by user: 7


  Reply # 1026282 16-Apr-2014 15:33 Send private message

Thanks for the update !

19355 posts

Uber Geek
+1 received by user: 1193

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 1026285 16-Apr-2014 15:40 Send private message

Issue is apparently a large fibre cut.

xpd

GTA5 Nut
6171 posts

Uber Geek
+1 received by user: 247

Mod Emeritus
Trusted
Subscriber

  Reply # 1026306 16-Apr-2014 16:15 Send private message

Damnit... I owe you a piece of toast. 








81 posts

Master Geek
+1 received by user: 7


  Reply # 1026307 16-Apr-2014 16:15 Send private message

Awesome! Fibre cut eh?....sounds like we'll be waiting for this then.



81 posts

Master Geek
+1 received by user: 7


  Reply # 1026311 16-Apr-2014 16:21 One person supports this post Send private message

xpd: Damnit... I owe you a piece of toast. 




Yep. Make that vogels. Dont skimp with that cheap stuff.

843 posts

Ultimate Geek
+1 received by user: 143

Trusted
Orcon

  Reply # 1026325 16-Apr-2014 17:18 Send private message

Scotsman: Awesome! Fibre cut eh?....sounds like we'll be waiting for this then.


We are chasing it.

With fibre or cable cuts the key is if it is civil works and the machinery operator realizes and 'fesses up then the repair can start nearly straight away, if it is e.g. rat damage it can take a while to find before the repair can begin, fingers crossed....




Regards FireEngine

Try our Beta-test Self-Help Guide, nothing to lose, it will submit a Support Ticket for you if needed:

Orcon Broadband Self-Help



81 posts

Master Geek
+1 received by user: 7


  Reply # 1026332 16-Apr-2014 17:33 Send private message

FireEngine:
Scotsman: Awesome! Fibre cut eh?....sounds like we'll be waiting for this then.


We are chasing it.

With fibre or cable cuts the key is if it is civil works and the machinery operator realizes and 'fesses up then the repair can start nearly straight away, if it is e.g. rat damage it can take a while to find before the repair can begin, fingers crossed....


Have wifi tethered to Android device so old Vodafone 3G is keeping us going.

Bummer huh, looks like Henderson area is affected too! 

843 posts

Ultimate Geek
+1 received by user: 143

Trusted
Orcon

  Reply # 1026415 16-Apr-2014 19:59 Send private message

Latest update from Korus: "Technicians are onsite and preparation activities required for splicing have commenced, however due to the nature of the fault, are complex and restoration activities are expected to begin early tomorrow."




Regards FireEngine

Try our Beta-test Self-Help Guide, nothing to lose, it will submit a Support Ticket for you if needed:

Orcon Broadband Self-Help

 1 | 2
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Vodafone TV multicast settings on pfSense?
Created by kenkeniff, last reply by chrispchikin on 22-Aug-2014 22:36 (133 replies)
Pages... 7 8 9


CGA. Is it fair?
Created by BTR, last reply by bazzer on 22-Aug-2014 11:02 (86 replies)
Pages... 4 5 6


Lightbox press event release
Created by freitasm, last reply by Lightbox on 22-Aug-2014 17:04 (469 replies)
Pages... 30 31 32


Warning about Pure Hosting
Created by LostBoyNZ, last reply by kingjj on 23-Aug-2014 15:16 (38 replies)
Pages... 2 3


It was hardly 'hacking' was it?
Created by CB_24, last reply by gzt on 21-Aug-2014 22:26 (97 replies)
Pages... 5 6 7


Vodafone are actually a joke.
Created by tehgerbil, last reply by KiwiNZ on 23-Aug-2014 15:33 (18 replies)
Pages... 2


Free: Smart Button for your Android device
Created by freitasm, last reply by mysticnz on 23-Aug-2014 14:26 (107 replies)
Pages... 6 7 8


Vodafone now charging you to receive a bill via post
Created by stocksp, last reply by Linuxluver on 22-Aug-2014 19:45 (86 replies)
Pages... 4 5 6



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.