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4 posts

Wannabe Geek


  Reply # 720713 21-Nov-2012 12:49 Send private message quote this post

Yes, I can report a similar improvement in the use of the EPG and in playback. Let's hope the fix is permanent!

4 posts

Wannabe Geek


  Reply # 721238 22-Nov-2012 11:56 Send private message quote this post

We may be OK now -- see how it goes. This arrived today from JC Matthew NZ support:
   Dear DVR-320T user,

 
We have been informed by Freeview that changes had been made on 16/11/2012 and the changes make the DVR-320T, which was affected by TV3 regionalsation, operate normally again. 
 
Thanks.
 

Best regards,

JCMatthew Service Centre


13 posts

Geek


  Reply # 721241 22-Nov-2012 12:03 Send private message quote this post

I got the email too from Simon Hsiao at the JC Matthew service centre.  Am feeling cautious about it as well...

4719 posts

Uber Geek
+1 received by user: 111

Trusted

  Reply # 721260 22-Nov-2012 12:46 Send private message quote this post

Anyone pushed them to explain what was wrong/what has been corrected?

87 posts

Master Geek


  Reply # 721266 22-Nov-2012 12:52 Send private message quote this post

Hey Beetle, can you resend the email from JCMatthew, not all of it shows in your post.

Cheers

43 posts

Geek


  Reply # 721318 22-Nov-2012 14:07 Send private message quote this post

Beetle: We may be OK now -- see how it goes.
This arrived today from JC Matthew NZ support:

Dear DVR-320T user,

We have been informed by Freeview that changes had been made on 16/11/2012
and the changes make the DVR-320T, which was affected by TV3 regionalsation,
operate normally again. 

Thanks. 
Best regards,

JCMatthew Service Centre



Formatted Beetle post for easier reading.

10 posts

Wannabe Geek


  Reply # 721622 23-Nov-2012 00:00 Send private message quote this post

finally working a lot better, EPG, FF/Rewind etc all seem to work OK now.

so did Mediaworks breach freeview specs? since there was no firmware upgrade required.

Hopefully all broadcasters will be bit more wiser about these type of changes going forward.

2788 posts

Uber Geek
+1 received by user: 64

Trusted

  Reply # 722888 26-Nov-2012 10:19 Send private message quote this post

This whole episode has made me a bit wary, especially with DSO in progress. The idea that something may change on the Freeview side that will make my PVR obsolete and the fact it took nearly two months to fix is worrying.

277 posts

Ultimate Geek
+1 received by user: 6


  Reply # 735222 19-Dec-2012 22:57 Send private message quote this post

i see that there is a firmware update available on the jc matthew website. anybody updated?
http://www.jcmatthew.co.nz/dvr320T_firmware.html

2788 posts

Uber Geek
+1 received by user: 64

Trusted

  Reply # 735297 20-Dec-2012 09:36 Send private message quote this post

I think I'm on 1.2.9, so I might give it a go. Never any indication of what's changed though!

4 posts

Wannabe Geek


  Reply # 735301 20-Dec-2012 09:45 Send private message quote this post

What's on the JCM website now is v1.3.0
This version was sent to me by JCM tech support back in October, and I have been running it since then.
It has behaved exactly like the previous version as far as I can tell.
I would install it anyhow in case it fixes something.


2788 posts

Uber Geek
+1 received by user: 64

Trusted

  Reply # 793362 4-Apr-2013 17:39 Send private message quote this post

Has anyone noticed this happening again? It doesn't seem to be as bad as before but it comes and goes (i.e. box is sometimes not very responsive to remote commands). Unplugging the aerial always results in flawless performance but makes it a bit hard to record programs!

4 posts

Wannabe Geek


  Reply # 793397 4-Apr-2013 19:02 Send private message quote this post

Yes Bazzer I too have been having the problem again with symptoms again as you mention.

28 posts

Geek


  Reply # 793406 4-Apr-2013 19:26 Send private message quote this post

Yup am experiencing the same with my Zinwell. Not quite as bad as before, but still bad enough to be annoying. It's got to the point where I'm keeping my eyes peeled for good PVR deals, can't be bothered dealing with this problematic unit any more!

Michael

4 posts

Wannabe Geek


  Reply # 793496 4-Apr-2013 21:04 Send private message quote this post

Yes, can report the same issues here. Very slow response to remote commands - especially returning to 'play' from fast-forward. This is an absolute pain!

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