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77 posts

Master Geek
+1 received by user: 8


Topic # 139366 6-Feb-2014 15:14 Send private message

Just bought a Twh s1 at the warehouse, was in clearance for only nzd 50.
However, I get no picture at all. The box is connected with a at cable to my LG TV which keeps saying "no signal".
The box responds to the remote and says Menu. If I reboot it, it will say EPTY.

Tried with satellite cable connected and disconnected. Anything to try?

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1116 posts

Uber Geek
+1 received by user: 52

Subscriber

  Reply # 981270 6-Feb-2014 15:25 Send private message

I havent looked the model up.  Somewhere in menu should be settings for the LNB.  if it is at 11300 try setting it to 10750 or vice versa




HTPC AMD A4-5300 cpu, Gigabyte ga2fa75m-d3h motherboard, , 4GB DDR3 ram, onboard  graphics. Hauppuage HVR 3300 tuner,  Antec 2480B case, Windows 7 home premium 64 bit using media center



77 posts

Master Geek
+1 received by user: 8


  Reply # 981276 6-Feb-2014 15:31 Send private message

I don't see anything, not even the menu...

1537 posts

Uber Geek
+1 received by user: 55


  Reply # 981296 6-Feb-2014 16:04 Send private message

boland:  The box is connected with a at cable to my LG TV which keeps saying "no signal".

What sort of cable is "a at" cable"?
Presumably if you can see the Menu you are using composite, component or HDMI cable?




77 posts

Master Geek
+1 received by user: 8


  Reply # 981297 6-Feb-2014 16:05 Send private message

I meant AV, so yellow, red, white.

1537 posts

Uber Geek
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  Reply # 981311 6-Feb-2014 16:17 Send private message

OK.
Then as Gilco2 said, there are some incorrect settings. You need to go into the menu and check the Frequency set for your LNB and make sure it matches the LNB on the dish.
It should be 11300 or 10750. Whichever one is set try the other one.



77 posts

Master Geek
+1 received by user: 8


  Reply # 981344 6-Feb-2014 16:42 Send private message

As stated 3 times before, I don't get any picture!! So not even the menu!

Think I'll just return the receiver.

1116 posts

Uber Geek
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  Reply # 981375 6-Feb-2014 17:24 Send private message

boland: As stated 3 times before, I don't get any picture!! So not even the menu!

Think I'll just return the receiver.
sorry must have misunderstood your first post where you said the box responds to the remote and says menu.
  Maybe you meant to say doesnt respond to remote or show menu.
If you have it connected correct, that is yellow cable to yellow on decoder and yellow on tv and same with the audio cables, and have definitely got the TV on the correct AV setting and still not getting a picture with the decoder on, then yes take it back.




HTPC AMD A4-5300 cpu, Gigabyte ga2fa75m-d3h motherboard, , 4GB DDR3 ram, onboard  graphics. Hauppuage HVR 3300 tuner,  Antec 2480B case, Windows 7 home premium 64 bit using media center

1537 posts

Uber Geek
+1 received by user: 55


  Reply # 981454 6-Feb-2014 19:09 Send private message

boland: As stated 3 times before, I don't get any picture!! So not even the menu!

Think I'll just return the receiver.

You did say you get Menu and Epty so we assumed that was on the TV!
Stupid question, but, you have selected AV In on the TV?

256 posts

Ultimate Geek
+1 received by user: 3


  Reply # 981479 6-Feb-2014 19:39 Send private message

B1GGLZ:
boland: As stated 3 times before, I don't get any picture!! So not even the menu!

Think I'll just return the receiver.

You did say you get Menu and Epty so we assumed that was on the TV!
Stupid question, but, you have selected AV In on the TV?


Or another stupid question, have you plugged the leads int the av in, not the av out




 

256 posts

Ultimate Geek
+1 received by user: 3


  Reply # 981483 6-Feb-2014 19:46 Send private message

Gilco2: I havent looked the model up.  Somewhere in menu should be settings for the LNB.  if it is at 11300 try setting it to 10750 or vice versa


no need to change LNB on these , just go to factory reset, it has auto LNB




 



77 posts

Master Geek
+1 received by user: 8


  Reply # 981490 6-Feb-2014 20:14 Send private message

injuised:
B1GGLZ:
boland: As stated 3 times before, I don't get any picture!! So not even the menu!

Think I'll just return the receiver.

You did say you get Menu and Epty so we assumed that was on the TV!
Stupid question, but, you have selected AV In on the TV?


Or another stupid question, have you plugged the leads int the av in, not the av out
model has no av in, only av out.

1116 posts

Uber Geek
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  Reply # 981497 6-Feb-2014 20:27 Send private message

boland:
injuised:
B1GGLZ:
boland: As stated 3 times before, I don't get any picture!! So not even the menu!

Think I'll just return the receiver.

You did say you get Menu and Epty so we assumed that was on the TV!
Stupid question, but, you have selected AV In on the TV?


Or another stupid question, have you plugged the leads int the av in, not the av out
model has no av in, only av out.
he means have you plugged the av cables to the AV in on the TV.
 Most new TVs only have AV in but some only a few years old still have AV out and you dont plug yOUR leads in those




HTPC AMD A4-5300 cpu, Gigabyte ga2fa75m-d3h motherboard, , 4GB DDR3 ram, onboard  graphics. Hauppuage HVR 3300 tuner,  Antec 2480B case, Windows 7 home premium 64 bit using media center



77 posts

Master Geek
+1 received by user: 8


  Reply # 981499 6-Feb-2014 20:29 Send private message

It's av in for sure on the TV. It's a brand new LG TV.

1352 posts

Uber Geek
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  Reply # 981527 6-Feb-2014 21:10 Send private message

In fairness to the posters who tried to help you, you did say you could get "menu".

Obvious thoughts (in order):
1. Check the TV is set to the correct input.
2. Double check the cable is connected correctly (to AV-In on the TV, yellow-to-yellow, red-to-red etc).
3. Try something else (DVD player, old VCR...) on the exact same AV input.
4. Try with another cable, it might be faulty.
5. Try the unit with another TV.
5. Return the unit.

1537 posts

Uber Geek
+1 received by user: 55


  Reply # 981549 6-Feb-2014 22:01 Send private message

Some more questions which might help diagnose your problem

What sort of satellite dish do you have?
How have you connected the dish to the STB?
How have you connected the STB to the TV? Presumably from your comments so far - yellow, red, white on the STB AV out to yellow, red, white on TV AV In?
Have you selected AV In on your TV menu?
Finally are you in a Freeview Satellite only area? If you have a new TV and are in a FreeviewHD area you don't need a STB, only a UHF antenna.

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