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10 posts

Wannabe Geek


  Reply # 1739861 15-Mar-2017 14:35 Send private message quote this post

The above post is meant to say I'm working during the day, forgot a word.

6154 posts

Uber Geek
+1 received by user: 1933

Subscriber

  Reply # 1739892 15-Mar-2017 15:56 Send private message quote this post

 @joshhill96 can you please 1. confirm what the latest update should be for this box, and 2. update the product page for the box to have the latest firmware its currently 1 version behind. 3. is the update server for the box working?

 

i next to never watch TV one so cant say if ive seen the issue or not.


23 posts

Geek


  Reply # 1739907 15-Mar-2017 16:06 Send private message quote this post

It may seem odd but is happening.

If you look further back you will see steps I have taken to try and eliminate the problem and diagnose it. Including factory reset and updating to the latest software version

It is also a new box so you'd assume setup straight from the box would work. Maybe it's the software update which I assume some existing people wouldn't have done.

I had the Issues from plugging in. Briefly disappeared but seems to be back. Nothing changed in my end.

Will get version numbers when I get home. Issue was still there late last night.

545 posts

Ultimate Geek
+1 received by user: 110


  Reply # 1739909 15-Mar-2017 16:10 Send private message quote this post

Christene: It may seem odd but is happening.

If you look further back you will see steps I have taken to try and eliminate the problem and diagnose it. Including factory reset and updating to the latest software version

It is also a new box so you'd assume setup straight from the box would work. Maybe it's the software update which I assume some existing people wouldn't have done.

I had the Issues from plugging in. Briefly disappeared but seems to be back. Nothing changed in my end.

Will get version numbers when I get home. Issue was still there late last night.

 

Given you've had problems from day one (including with the packaging), have you considered contacting the support team and seeing if you can get a replacement unit? I wonder if the one you've got has had a hard life up to the time of purchase...


6154 posts

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  Reply # 1739923 15-Mar-2017 16:23 Send private message quote this post

Christene: It may seem odd but is happening.

If you look further back you will see steps I have taken to try and eliminate the problem and diagnose it. Including factory reset and updating to the latest software version

It is also a new box so you'd assume setup straight from the box would work. Maybe it's the software update which I assume some existing people wouldn't have done.

I had the Issues from plugging in. Briefly disappeared but seems to be back. Nothing changed in my end.

Will get version numbers when I get home. Issue was still there late last night.

 

everyone with the box should have the latest update as if the update server is working it should be pushed to the box automatically.


23 posts

Geek


  Reply # 1739961 15-Mar-2017 17:23 Send private message quote this post

r2b2:

Christene: It may seem odd but is happening.

If you look further back you will see steps I have taken to try and eliminate the problem and diagnose it. Including factory reset and updating to the latest software version

It is also a new box so you'd assume setup straight from the box would work. Maybe it's the software update which I assume some existing people wouldn't have done.

I had the Issues from plugging in. Briefly disappeared but seems to be back. Nothing changed in my end.

Will get version numbers when I get home. Issue was still there late last night.


Given you've had problems from day one (including with the packaging), have you considered contacting the support team and seeing if you can get a replacement unit? I wonder if the one you've got has had a hard life up to the time of purchase...



I have actually contacted support. They suggested something to use on the stickiness and offered for me to send the unit back for thrm to clean or replace lid. Im have cleaned myself using Remove and has come up okay. Just wanted to check before in case it did something to the cover.

Okay, the weird thing, despite not working all last night and having the issue for a few days the pop up problem is gone.m including ehrn doing time shift,

This is despite me not changing anything since last night, hopefully it won't return as it has had a brief period of being okay on Saturday!

So no idea how it was fixed, I'm just hoping it is fixed permanently :-)

The others having the same Prob.... Has yours fixed itself too?

3 posts

Wannabe Geek


  Reply # 1740001 15-Mar-2017 20:08 Send private message quote this post

Hi,

 

Have a new T2200 to replace TiVo and is working well, but I'm sure I saw in this forum there was going to be a recycle bin for recordings.

 

Is there one?  I can't find one, or find how to set one up if that's a requirement?

 

Also, can anyone tell me, does setting it to Timeshift for 30 minutes like TiVo did automatically shorten the life of the hard drive?  By how much?  I would love to have it on, but I'm unsure what consequence it might have longer term.

 

Does anyone know, if I set a series recording and the series finishes, does the box retain the wish to record the series when it comes back?  Like Bones, Criminal Minds etc which disappear for a while, then come back.  Or do I need to reset the series recording when it comes back?

 

Finally, some suggestions based on what TiVo had.

 

In the Schedule, would it be possible to show upcoming dates more than one at a time if I clicked into the show?  TiVo could show a couple of week of upcoming recordings, and allow you cancel "only this show" or "the entire series", so that you could choose to skip a show, perhaps record on +1 or whatever, but not delete the series recording to achieve this?

 

Could the remote have a "skip" button?  TiVo used to allow you to hit a button to skip forward 15 minutes, handy if you know what you want to see is 30 minutes into the recording, like perhaps a news show.  Does anyone know if the Harmony remotes do this?  If yes, which one would people recommend?

 

 

 

Thanks in advance for any advice, sorry if I'm rehashing an issue/question, this thread is so long it's impossible to track it all.

 

 

 

Christine.

 

 


25 posts

Geek
+1 received by user: 6


  Reply # 1740131 16-Mar-2017 07:21 Send private message quote this post

No sign of a recycle bin I'm afraid, it's been asked for many times but not been forthcoming.

 

It also doesn't do very well at remembering that you recorded a series and picking it up when it comes back. Sometimes it will, but usually only if it's a repeat of the same series and only if it's not very long after the original one played.

 

Skip forward button used to be there on the old remote, just underneath the fast forward button, not sure about the new remote. But yes a Harmony remote has that feature.


5 posts

Wannabe Geek


  Reply # 1740217 16-Mar-2017 12:06 Send private message quote this post

I bought this unit last year and it has always had some sort of issue; I have searched the forum and find many of the issues my unit has experienced. The common response is to wait for a firmware update or factory reset...this has not worked for my unit :(

 

From the moment I plugged it in it had pixelation issues and it would take 3 to 4 restarts to correct each time it powered up, and intermittent pixelation on recorded programs and when changing channels.

 

When using playback ffwd or rewind the sound and picture gets out of sync and you have to stop and restart the playback frequently.

 

I upgraded to the latest firmware and did numerous retunes and factory resets, changed cables and had the aerial guy in ...no changes.

 

I have also found the epg/recording is not consistent and when recording a series and have the library in series view there is at least 1 episode which seems to go into the single recordings, yet it has clearly been recorded with the rest of the series.

 

It was a bit annoying but as it was in the bedroom it wasn't top priority.

 

BUT we have since got rid of Sky and the unit has now been moved to the lounge and is now used as the main tv source so these intermittent issues have become a problem.

 

Also the new issues which started a couple of weeks back are

 

     

  1. there is intermittent sound on TV one and occasionally on other channels(just seen this one being reported by others too)
  2. pause stopping and going back to live tv

 

Again checked all the cables, retuned, factory reset etc etc and still issues continued. Checked the TV freeview on the same aerial and perfect.

 

We had a couple of shows we really wanted to watch recently and recorded them only to find they were unwatchable as the pixelation was just so bad. Intermittent sound on TV one was a major and as well and as it was a week out from warranty expiration I have sent the unit in for assessment.

 

The unit is generally ok and offers a reasonable solution for the money but it still seems very clunky. I would expect the screens to work a lot better and be more responsive to the remote.

 

Will wait and see how the repair goes.


23 posts

Geek


  Reply # 1740491 16-Mar-2017 20:07 Send private message quote this post

My tv one is working fine now. No sound i issues, Pop up issue also gone.

Not quite sure why or how, as was failing that night and previous and then next time I used it after work it was okay despite not changing anything!

Glad it's fixed tho, hopefully its gone for good :-)

Those above that we're having pop up problems, are yours still playing up?

Also I asked earlier but still unsure. Can you do time shift on both tuners like tivo? I thought I had it doing it earlier but seems to not be now.


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Uber Geek
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  Reply # 1740495 16-Mar-2017 20:14 Send private message quote this post

no time shif only works on the current channel, you need to manually record the other channel


17 posts

Geek
+1 received by user: 1


  Reply # 1740524 16-Mar-2017 21:21 Send private message quote this post

Hi, sorry about your issues, I remember it feels like the end of the world as you know it! I went from Magic TV to this and although I researched thoroughly before purchase, and this was definitely the best option, I had a lot of teathing problems too! I have read every single post in this forum! I do my research! A lot of problems from newbies are simply complaints about missing things they were used to. I went through that stage too! In all honesty I would have to say the aerial is not as good, I still miss the occasional full program in a series due to aerial issues which I never previously had on my Magic tv. On the bright side it's usually tv 4, Bravo, so the T2200 finds the same episode another day and has another go! (Magic! Lol). Honestly, that 1st time I saw I missed an episode due to "power failure", then saw the T2200 got it the next day at some weird time... I was in love! To be fair, I could actually have an aerial problem,, birds nesting etc, but I'm mostly good apart from sometimes "atmospheric conditions", which someone else mentioned too.

For me, the big improvement over my old (and beloved) Magic TV is the apps. If you occasionally miss something (and let's face it, nobody's perfect, and nor is any recording system!), the apps give you access to the on demand features of all channels. TVNZ is far superior in my opinion as they give you WAY MORE TIME to catch up! For other channels, programs and series, like PRIME, which by the way I just gave up on, due to aerial issues, they are all accessed by apps on phones and tablets which I plug into my TV. There is literally no tv series I cant get now! Recent movies too! I cant even keep up!

So to summarise, yes you may/will have some issues to start with, but soon you will love it too I hope! I do now, it's not perfect, but what is? I used to own 3 Video recorders, then 2 dvd recorders! They are updating and improving it constantly with the times, unlike the old things which were out of date a year later!

The people here are great, and will help when they can, my advise, read all the posts and see how far we've come, I came in half way through and had to read about 44 pages! Found some useful stuff though!

Yes, the aerial isn't the best, and yes, the old remote sucks (new one great, or harmony as mentioned in other posts, I have both and dont use the Harmony anymore if that helps!). Still hoping for recycle box, but hey, all in all, pay the purchase price and it's FREE! Kinda fabulous really, and I've never had Sky and never will! β˜ΊοΈπŸ˜†

Good luck and welcome to the family.
Tania

23 posts

Geek


  Reply # 1740527 16-Mar-2017 21:37 Send private message quote this post

Thanks. As I mentioned earlier I am happy with the box, but was just damn frustrating when I couldn't watch one channel!

I have a magic TV in the lounge. Was considering one of those instead but the price was good so thought it would be worth a shot for the tv in my room which I tend to watch more now just me living here,

Haven't had any signal issues touch wood.

Not sure if I will use the apps much as I have a samsung smart uhd in the lounge which I'd use more for that I think. Also has freeview plus as well as on demand apps.

I also have a computer under each tv. So could also use those if needed. Nice hp elitedesk mini which is very tiny for next to the dish tv unit. Can't way I'm short of techology here.., perk of the job!!!

17 posts

Geek
+1 received by user: 1


  Reply # 1740536 16-Mar-2017 22:00 Send private message quote this post

Wow! Sounds like you love tv as much as me Christene! As a young widow it got me through, and have since discovered technology has come leaps and bounds and is fantastic for tv/movie watchers, but not so much for finding a nice guy! Haha, swings and roundabouts I guess πŸ˜‚

23 posts

Geek


  Reply # 1742674 17-Mar-2017 12:44 Send private message quote this post

Taniachch: Wow! Sounds like you love tv as much as me Christene! As a young widow it got me through, and have since discovered technology has come leaps and bounds and is fantastic for tv/movie watchers, but not so much for finding a nice guy! Haha, swings and roundabouts I guess πŸ˜‚

 

 

 

not so much love tv.  Just work in IT, so end up with laptops and computers that need a home.   Bit hard to turn down free laptops and PC's so end up under a spare tv.   Most friends and family have them either through me or a friend that got them cheap so gotta put somewhere.  

 

the mini pc is great though, half the size of the dishtv.

 

its a hard life lol.   


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