Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



5877 posts

Uber Geek
+1 received by user: 284

Trusted
Subscriber

Topic # 100166 4-Apr-2012 14:16 Send private message

If you get a text message saying your payment failed, don't worry about it. There's a failure at 2degrees and they're working on it. Give it a day or two and if it's still saying it's a problem on the website, then maybe call them.

I think they're quite busy with it, it took me 10 minutes on hold to talk to someone today, usually it's quicker than that. Not that I call very often.




Asus eee pad transformer
iPod 2G
Windows 7 PC
Lots and lots of Nikon camera gear

Create new topic
218 posts

Master Geek


  Reply # 605091 4-Apr-2012 14:37 Send private message

the txt does not say it is from 2degrees which adds to the problem. I have been checking my credit card to find who is expecting payment. words fail me sometimes.



5877 posts

Uber Geek
+1 received by user: 284

Trusted
Subscriber

  Reply # 605093 4-Apr-2012 14:38 Send private message

It's from the number 201, which is in my 2degrees SIM as "topup".




Asus eee pad transformer
iPod 2G
Windows 7 PC
Lots and lots of Nikon camera gear

218 posts

Master Geek


  Reply # 605106 4-Apr-2012 15:00 Send private message

there is 100s of short codes and I am not prepaid.....

 The email just arrived.....


We tried to charge the Credit Card that you’ve registered but it appears there's a problem with the Card.

Because of this, your payment couldn’t go through – and your payment is now overdue.

Please visit Your 2degrees and register a different Card for future payments. You'll need to make a separate payment for this month's bill while you're there. Because this Card is set up to pay your bill automatically each month, please make sure you have fixed this problem before the next payment is due.

If you have any questions or need help please call us on 200.

Thanks,

This needs retracting and appologize and sort out how to fix it.


313 posts

Ultimate Geek
+1 received by user: 1


  Reply # 605131 4-Apr-2012 15:39 Send private message

I got those messages. Looks like Ive been charged though but the websites still saying its overdue. Wish transactions came up straight away. Will check again tomorrow and see..

218 posts

Master Geek


  Reply # 605255 4-Apr-2012 19:16 Send private message

good news....a txt reply from 2degrees this time not 201
Sorry we accidently sent you a txt saying we hadn t received your payment but we have. Thanks
--
alls well that ends well...

Create new topic








Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when new jobs are posted to our jobs board:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Forms of government for New Zealand
Created by charsleysa, last reply by sir1963 on 21-Apr-2014 20:57 (127 replies)
Pages... 7 8 9


USA to NZ adapter?
Created by alexanderu, last reply by kiwigander on 21-Apr-2014 23:28 (17 replies)
Pages... 2


Trouble setting up Orcon UFB
Created by brakelateandturn, last reply by brakelateandturn on 21-Apr-2014 23:08 (14 replies)

Whats the best wife friendly media centre?
Created by amorpeth, last reply by jonolynn on 19-Apr-2014 20:20 (14 replies)

Snap suffering Trans-Tasman congestion 18/04?
Created by Lias, last reply by NonprayingMantis on 19-Apr-2014 00:05 (26 replies)
Pages... 2


VDSL - Latency to nearby Router is Insane
Created by SimplyNooby, last reply by SimplyNooby on 21-Apr-2014 23:18 (25 replies)
Pages... 2


galaxy s4 now on 4.4.2
Created by nzrock, last reply by jeffnz on 21-Apr-2014 12:52 (62 replies)
Pages... 3 4 5


TVNZ on Demand Jailbreak Detection
Created by TranceManNZ, last reply by hio77 on 18-Apr-2014 20:25 (12 replies)


Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.