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451 posts

Ultimate Geek
+1 received by user: 2


Topic # 100746 18-Apr-2012 07:28 Send private message

Hi

I started using 0.facebook.com yesterday and noticed this morning $1.96 in gprs charges !

Now I did upload a 1MB photo to FB and I suspect that is chargeable but even still at pre pay casual rates of 0.50c per MB that should of only cost me 0.50c. I have background data and sync turned off

Does 2degrees provide reports on usage ?
What could these charges be  ?



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518 posts

Ultimate Geek
+1 received by user: 37


  Reply # 610935 18-Apr-2012 08:04 Send private message

If you log into your account at 2degrees you will be able to get a breakdown



451 posts

Ultimate Geek
+1 received by user: 2


  Reply # 610942 18-Apr-2012 08:26 Send private message

wongtop: If you log into your account at 2degrees you will be able to get a breakdown


Thank you for the reply. I did that and the output doesn't give me a breakdown. I'll call 2degrees this morning and see what they say 

213 posts

Master Geek
+1 received by user: 10

Subscriber

  Reply # 610944 18-Apr-2012 08:30 Send private message

Can you advise what browser you are using?



451 posts

Ultimate Geek
+1 received by user: 2


  Reply # 610970 18-Apr-2012 08:41 Send private message

scheduler: Can you advise what browser you are using?


Standard Android 2.2.1 browser

16240 posts

Uber Geek
+1 received by user: 1239

Trusted
Vodafone NZ

  Reply # 610971 18-Apr-2012 08:44 Send private message

interesting posts! lol






451 posts

Ultimate Geek
+1 received by user: 2


  Reply # 610974 18-Apr-2012 08:48 Send private message

johnr: interesting posts! lol


For some reason my post got loaded multiple times I have no idea why Frown so I am now trying to delete all the duplicates... 

2548 posts

Uber Geek
+1 received by user: 216

Moderator
Trusted
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  Reply # 610976 18-Apr-2012 08:56 Send private message

I've hidden the duplicate posts



451 posts

Ultimate Geek
+1 received by user: 2


  Reply # 610984 18-Apr-2012 09:02 Send private message

BigHammer: I've hidden the duplicate posts


Thank you  Laughing

I started manually deleting them and could see that when I deleted a duplicate post eg. # 610960 it  appeared to go but the reply count wasn't reducing... Frown



451 posts

Ultimate Geek
+1 received by user: 2


  Reply # 610987 18-Apr-2012 09:05 Send private message

xlinknz: I'll call 2degrees this morning and see what they say


Just got off the phone they tell me they can't provide a breakdown but to ensure all background services are turned off [which I thought I had] . I did discover that Satellite location was on this morning so I have now turned that off too. If the problem persists they will "escalate" tomorrow


375 posts

Ultimate Geek
+1 received by user: 2


  Reply # 610990 18-Apr-2012 09:14 Send private message

i used the 2d facebook zero service before
there is no cost
one thing to be careful of is bookmark the 0.facebook.com page, this will avoid the extra connection cost which will usually be a couple of cents




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451 posts

Ultimate Geek
+1 received by user: 2


  Reply # 610998 18-Apr-2012 09:25 Send private message

wanghou168: i used the 2d facebook zero service before
there is no cost
one thing to be careful of is bookmark the 0.facebook.com page, this will avoid the extra connection cost which will usually be a couple of cents


Yes I have book marked the page.

Lets see how I get on today. When I spoke with 2degrees they weren't sure whether leaving myself logged into 0.facebook.com all day wouldn't incur any charges.. I'd like to think leaving myself logged in all day so I can receive FB msgs would still incur no cost

2793 posts

Uber Geek
+1 received by user: 461

Trusted
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  Reply # 610999 18-Apr-2012 09:25 Send private message

Uploading a photo to FB does NOT use the 0.facebook.com domain, and is chargeable.




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These comments are my own and do not represent the opinions of 2degrees.

258 posts

Ultimate Geek
Inactive user


  Reply # 611094 18-Apr-2012 12:13 Send private message

Ive noticed that i cant use it when i don't have any credit. used to be able to before. What happen isnt it free anymore?

213 posts

Master Geek
+1 received by user: 10

Subscriber

  Reply # 611165 18-Apr-2012 14:37 Send private message

Don't you need a minimum balance of 1c to initiate a data session even when the traffic is Zero rated

22 posts

Geek


  Reply # 611197 18-Apr-2012 15:11 Send private message

Because you were using an android phone, the moment you turned your data on to use 0.facebook.com, your phone would of started syncing with google and all your other accounts in the background, therefor using your credit. You can turn this off by disabling background data from settings (under applications perhaps?).

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