Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



26 posts

Geek

Trusted

Topic # 101733 7-May-2012 20:58 Send private message

Has something changed? Is it just me?

Normally the voicemail button on my 4S calls 2degrees voicemail (202) but today when I went to check a missed call I pressed the Voicemail button and got the iPhone Visual Voicemail screen instead.

See here for a picture of what the Visual Voicemail screen looks like:
- http://www.iphonewzealand.co.nz/wp-content/uploads/2010/12/iphone-visual-voicemail.jpg

Although a message had been left there was no message in the Visual Voicemail message list and no message count on the voiicemail icon.

I had to manually dial 202 to retrieve the message.

Maybe I've done something in the settings to display this screen... if so I don't know how to get rid of it.

I re-keyed *5005*86*+64222022002# to reset the voicemail setting but that didn't fix it.

Is 2degrees toying with Visual Voicemail? Any ideas?

Cheers

Tim

Create new topic
1872 posts

Uber Geek
+1 received by user: 59


  Reply # 621264 7-May-2012 21:06

Nah same as always.




Digital Marketing Specialist - Stalk me on Linkedin

879 posts

Ultimate Geek
+1 received by user: 26

Trusted
2degrees

  Reply # 622875 10-May-2012 14:09 Send private message

We don't support Visual Voicemail as a service. If you're able to get through by dialing 202 and getting our Voicemail then it should be working ok and may need a call to Apple to resolve.

looking at your link it has 'cingluar' in the network field, does Voicemail work ok when you have 2degrees signal showing?

^POB

2438 posts

Uber Geek
+1 received by user: 218

Trusted
Subscriber

  Reply # 622893 10-May-2012 15:00 Send private message

2DegreesCare: We don't support Visual Voicemail as a service. If you're able to get through by dialing 202 and getting our Voicemail then it should be working ok and may need a call to Apple to resolve.

looking at your link it has 'cingluar' in the network field, does Voicemail work ok when you have 2degrees signal showing?

^POB


I think that link is just a generic sample :)  It is from a news site.

I type on computers
476 posts

Ultimate Geek
+1 received by user: 42

Trusted
Subscriber

  Reply # 627077 17-May-2012 20:57 Send private message

I doubt it. Visual Voicemail requires custom settings in the iPhone carrier bundle before it'll work. 2degrees don't (appear) to have a relationship with Apple which is why you currently need to manually enter all of the APN settings in iOS before data will work.











26 posts

Geek

Trusted

  Reply # 629242 22-May-2012 23:45 Send private message

Fixed!

I posted on the new Facebook 2degrees Community forum and received the following answer

+ + +

Ahmad Rini answered about 2 hours ago

At a stretch you could see if this suggestion helps you or not - I can't guarantee it but it seemed to work for one person and will not do any damage if it doesn't work. However be aware that following the steps below WILL reset all your "settings". That includes WiFi connections and passwords etc. You will just have to change all your settings back after this step so perhaps only do it as a last resort as it might be a pain for you.

===
First go to Settings - General - Network - now turn off celllular data (which is all I could do in AT&T) or delete the visual voice mail settings if you are able to.

Go back and look at your voice mail it should now give you some sort of nasty message about how Visual Voice Mail does not work without a cellular data connection.

Now you can go and do:

*5005*86*+64222022002#
Hit Home Button
Hit Settings
Hit General
Hit Reset All Settings <<<< leaves most data on phone but backup just in case

When it is done I found the visual voice mail was killed.

I then went back and turned on cellular data and when I went to voice mail visual voice mail was still off.

1872 posts

Uber Geek
+1 received by user: 59


  Reply # 629262 23-May-2012 06:26

Oh well, I've had 3 iPhones on 2degrees. You're lucky your button did anything. Have you tried dialing 200?




Digital Marketing Specialist - Stalk me on Linkedin

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Hierarchy of a mistake: Gerry Brownlee
Created by joker97, last reply by nathan on 26-Jul-2014 04:30 (68 replies)
Pages... 3 4 5


Logitech K400r HTPC Cordless Keyboard Half Price
Created by Dynamic, last reply by Blanch on 28-Jul-2014 22:16 (25 replies)
Pages... 2


Checking UHF aerial is working
Created by OnceBitten, last reply by B1GGLZ on 28-Jul-2014 21:49 (21 replies)
Pages... 2


Dick Smith in Continual Sale Mode
Created by Dynamic, last reply by KiwiNZ on 29-Jul-2014 08:28 (58 replies)
Pages... 2 3 4


Is chorus going to deliberately slow adsl internet down
Created by rugrat, last reply by juha on 26-Jul-2014 14:25 (54 replies)
Pages... 2 3 4


What Size iphone 6 will you be buying?
Created by mattbush, last reply by myopinion on 26-Jul-2014 20:19 (35 replies)
Pages... 2 3


2 x PS4s to give away. Geekzone members only.
Created by BigPipeNZ, last reply by peejayw on 29-Jul-2014 07:35 (30 replies)
Pages... 2


Cleaning out the dust
Created by waikariboy, last reply by JWR on 28-Jul-2014 19:24 (15 replies)


Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.