Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



986 posts

Ultimate Geek
+1 received by user: 114


Topic # 103408 6-Jun-2012 17:59 Send private message

I'm new to 2Degrees and have noticed that I no longer get calendar alerts or SMS messages from Google. I am not able to send txt messages to update Twitter and am no longer receiving txt messages for mentions and DMs. Is this standard with 2Degrees or have I missed something?

FWIW, I discussed the service at the local 2Degrees store and was assured that everything I was doing on Vodafone could still be done with 2Degrees. Is there anything else thats not supported? 

View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
1437 posts

Uber Geek
+1 received by user: 88

Trusted
Subscriber

  Reply # 636852 6-Jun-2012 18:08 Send private message

Its a bit of a complicated area, and having a ported number doesnt help.

Heres a thread about a similar problem with vodafone http://www.geekzone.co.nz/forums.asp?forumid=40&topicid=102960

1418 posts

Uber Geek
+1 received by user: 122

Trusted

  Reply # 636856 6-Jun-2012 18:15 Send private message

I have the same problem with the SMS for Google 2 step authentication to my ported (from Vodafone) 2degrees number. It initially worked, but now I have to use the call back facility instead.

BDFL
49739 posts

Uber Geek
+1 received by user: 4523

Administrator
Trusted
Geekzone
Subscriber

  Reply # 636857 6-Jun-2012 18:16 Send private message

Instead of the SMS you can use the Google Authenticator app for iOS, Android and a third party for Windows Phone...




1418 posts

Uber Geek
+1 received by user: 122

Trusted

  Reply # 636858 6-Jun-2012 18:17 Send private message

freitasm: Instead of the SMS you can use the Google Authenticator app for iOS, Android and a third party for Windows Phone...


Thanks for the heads up. I may have to check them out.



986 posts

Ultimate Geek
+1 received by user: 114


  Reply # 636860 6-Jun-2012 18:19 Send private message

Thanks. I ported my number from Vodafone, which I knew could bring *some* problems. Losing all Google and Twitter SMS functionality wasn't expected though. This is a deal-breaker for me unfortunately. 

1437 posts

Uber Geek
+1 received by user: 88

Trusted
Subscriber

  Reply # 636861 6-Jun-2012 18:21 Send private message

Not that this is particularly helpful, but: this service comes and goes, so it might work next week



986 posts

Ultimate Geek
+1 received by user: 114


  Reply # 636865 6-Jun-2012 18:25 Send private message

freitasm: Instead of the SMS you can use the Google Authenticator app for iOS, Android and a third party for Windows Phone...


That works well for getting into GMail but the SMS service provides much more than just authentication. Having to login to Google just to get an authentication code for a new app password is a real pain - especially when you are used to having Google send these by SMS. I miss my calendar notifications too. 

The lack of push SMS messages from Twitter is making Twitter next to useless for me. I guess it all depends on the way you use Twitter but going into an app several times a day just to check if someone has mentioned me or sent me a DM is a waste of time. 

2833 posts

Uber Geek
+1 received by user: 531

Trusted
Subscriber

  Reply # 636866 6-Jun-2012 18:25 Send private message

nickb800: Not that this is particularly helpful, but: this service comes and goes, so it might work next week


Apparently NZ does not rate highly enough on either radar to bother using a reliable provider.




iPad Air + iPhone 5S + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.

Choice!
711 posts

Ultimate Geek
+1 received by user: 24

Trusted
Subscriber

  Reply # 636878 6-Jun-2012 18:48 Send private message

SaltyNZ:
nickb800: Not that this is particularly helpful, but: this service comes and goes, so it might work next week


Apparently NZ does not rate highly enough on either radar to bother using a reliable provider.


Google Calendar alerts definitely work with 2degrees -- I use them myself. I think the problem is with ported numbers as my wife has an ex-Vodafone number on 2degrees and she can't set up notifications. Is this is an issue with Vodafone's system?

2833 posts

Uber Geek
+1 received by user: 531

Trusted
Subscriber

  Reply # 636888 6-Jun-2012 19:19 Send private message

amanzi:  Is this is an issue with Vodafone's system?


It's a little more complicated than that.




iPad Air + iPhone 5S + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.



986 posts

Ultimate Geek
+1 received by user: 114


  Reply # 636911 6-Jun-2012 19:47 Send private message

amanzi:
SaltyNZ:
nickb800: Not that this is particularly helpful, but: this service comes and goes, so it might work next week


Apparently NZ does not rate highly enough on either radar to bother using a reliable provider.


Google Calendar alerts definitely work with 2degrees -- I use them myself. I think the problem is with ported numbers as my wife has an ex-Vodafone number on 2degrees and she can't set up notifications. Is this is an issue with Vodafone's system?


Any idea why Twitter messages don't? Is this something 2Degrees has just failed to enable? 

2833 posts

Uber Geek
+1 received by user: 531

Trusted
Subscriber

  Reply # 636918 6-Jun-2012 19:53 Send private message

Elpie: 
Any idea why Twitter messages don't? Is this something 2Degrees has just failed to enable? 


Unfortunately, termination of messages into 2degrees isn't free; national roaming costs make it uneconomic at present to offer a high volume free service though it is possible in future that that might no longer be the case.

In any event Twitter can notify you via email or the native iOS and Android notification systems, which probably accounts for the lack of demand for this service from the bulk of our customers.




iPad Air + iPhone 5S + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.

IT Professional
1324 posts

Uber Geek
+1 received by user: 37

Trusted
Subscriber

  Reply # 636922 6-Jun-2012 19:58 Send private message

I knew this was going to be an issue before I ported - I didn't make the move to 2degrees lightly or blindly/

Always do your research first.

Choice!
711 posts

Ultimate Geek
+1 received by user: 24

Trusted
Subscriber

  Reply # 636933 6-Jun-2012 20:19 Send private message

SaltyNZ:
amanzi:  Is this is an issue with Vodafone's system?


It's a little more complicated than that.


My interpretation of your post is that somewhere in "the system" there are routing tables that dictate where the messages need to go to be delivered correctly. And so, when texts arrive from international sources, they look at the routing tables and forward them through to the correct handset on the correct carrier. But when a number is ported to another carrier, somewhere in the system the routing tables don't always get updated to reflect the change, and the text gets lost.

To me, this seems to be a fault that could be fixed, either by Vodafone forwarding the text on to the ported number, or by fixing the routing tables further up the chain. 

2833 posts

Uber Geek
+1 received by user: 531

Trusted
Subscriber

  Reply # 636978 6-Jun-2012 21:33 Send private message

amanzi:

To me, this seems to be a fault that could be fixed, either by Vodafone forwarding the text on to the ported number, or by fixing the routing tables further up the chain. 


SS7 SMS delivery is a two stage process. The first involves Vodafone forwarding on a query message, which they do. Sometimes - and this is what Google's carrier did at first - the number isn't formatted correctly and Vodafone's system doesn't know to forward it on.

When it does, however, we need to reply directly to querying carrier. If we are not able to reach that carrier (or they cannot signal back directly to us) the message fails at that point.

Alternatively the carrier could already know about NZ number portability and send it directly to us in the first place as you suggest, but that is highly unlikely. 




iPad Air + iPhone 5S + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.

 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Windows 10 announced, as well as developer preview
Created by macuser, last reply by Andib on 2-Oct-2014 13:14 (83 replies)
Pages... 4 5 6


Moment of Truth?
Created by BarTender, last reply by JimmyC on 29-Sep-2014 09:16 (441 replies)
Pages... 28 29 30


Can i have 2 ISP's at home?
Created by ReckITT, last reply by Lazarui on 30-Sep-2014 18:15 (49 replies)
Pages... 2 3 4


What time will the Apple Store online be selling the iPhone 6?
Created by scotiwis, last reply by Paul1977 on 2-Oct-2014 13:27 (126 replies)
Pages... 7 8 9


Why is your nickname what it is, what are the origins of it?
Created by Presso, last reply by xontech on 2-Oct-2014 11:02 (91 replies)
Pages... 5 6 7


iPhone 6 From Spark - Order Dates and Pricing?
Created by Otagolad, last reply by Yatey on 2-Oct-2014 12:11 (349 replies)
Pages... 22 23 24


Easiest way to have iPhone warranty service
Created by JoshWright, last reply by nitrotech on 30-Sep-2014 21:37 (15 replies)

Harvey Norman's Biggest Ever Retail Sale
Created by DravidDavid, last reply by sbiddle on 2-Oct-2014 13:26 (27 replies)
Pages... 2



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.