Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



103 posts

Master Geek


Topic # 104903 22-Jun-2012 12:47 Send private message

Not a big issue but I logged onto my 2 degrees page today and when I check out the value packs section.. for some reason I only lists the $19 text pack.

Does this mean for some reason I am not eligible for the other $19 packs?

Create new topic
5788 posts

Uber Geek
+1 received by user: 306

Subscriber

  Reply # 644705 22-Jun-2012 12:56 Send private message


Or are you meaning these ones ?
http://www.2degreesmobile.co.nz/prepay/pricing/value-packs
They're still showing here. 

http://www.2degreesmobile.co.nz/prepay/pricing/value-packs/19combos




Regards,

Old3eyes

530 posts

Ultimate Geek
+1 received by user: 37


  Reply # 644711 22-Jun-2012 13:01 Send private message

They used to have a problem where you couldn't subscribe to some of the $19 packs through the website. You had to subscribe via text. I am not sure whether they have fixed the problem. Maybe they haven't.

1332 posts

Uber Geek
+1 received by user: 152
Inactive user


  Reply # 644737 22-Jun-2012 13:33 Send private message

wongtop: They used to have a problem where you couldn't subscribe to some of the $19 packs through the website. You had to subscribe via text. I am not sure whether they have fixed the problem. Maybe they haven't.


They haven't. You have to do it via SMS or call them.



103 posts

Master Geek


  Reply # 644765 22-Jun-2012 14:11 Send private message

that would explain it. thanks for the answers!

959 posts

Ultimate Geek
+1 received by user: 57

Trusted
2degrees

  Reply # 644848 22-Jun-2012 16:49 Send private message

You will be able to buy via Your 2degrees and the Top-Up page, just not yet. We're working on it. :)

129 posts

Master Geek
+1 received by user: 16

Trusted
Subscriber

  Reply # 644850 22-Jun-2012 16:50 Send private message

Right now I struggling to get a top up to process correctly via the website to actually allow me to purchase anything, via the website or SMS.

2Degrees, your credit card based top up process, via a Corporate internet feed, on a supported browser is decidely sub-optimal.  The process keep processing and goes nowhere and does nothing, for at least 15 mins, where upon a second attempt elicits the same webpage tedium for zero results.

The Corporate feed is via TelstraClear and the Browser is Firefox 9/0/1 on XP.  Seems legitimate.




"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." Donald Porter – British Airways

The views expressed here are my own and are not reflective of other organisms or organisations.

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Customs wanting power to force travellers to handover passwords and encryption keys
Created by nedkelly, last reply by Mattmannz on 6-Mar-2015 18:34 (41 replies)
Pages... 2 3


Considering Snap - do you rate them?
Created by gsmithnz, last reply by deadlyllama on 5-Mar-2015 22:15 (38 replies)
Pages... 2 3


Whats your USB charging solution?
Created by macuser, last reply by Journeyman on 4-Mar-2015 17:52 (37 replies)
Pages... 2 3


Galaxy s6 announcement and owners thread
Created by Shoes2468, last reply by richms on 6-Mar-2015 18:36 (105 replies)
Pages... 5 6 7


Privacy concerns on returning faulty microSDXC
Created by dpw, last reply by andrewbnz on 3-Mar-2015 22:41 (34 replies)
Pages... 2 3


Recommendations for store bought gaming hard drive for $1500
Created by DebP, last reply by Lias on 6-Mar-2015 15:32 (31 replies)
Pages... 2 3


Why does Lightbox have a suicide wish?
Created by dafman, last reply by MikeAqua on 6-Mar-2015 11:44 (110 replies)
Pages... 6 7 8


Metservice website suffers under stress.
Created by surfisup1000, last reply by surfisup1000 on 6-Mar-2015 15:29 (14 replies)


Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.