mattwnz:menabassily: Thanks Hamish, that was sometime ago, it's working fine now. At the time I tried 3 different browser and 3 different computers I am a web developer so I have access to many physical and virtual machines :)
I have had problems with their website before, it is pretty crap. I think it has compatibility issues with different browsers (eg opera), so you may want to try IE8 for firefox, which all websites should work with.
I believe there was an actual problem with the website, because I have tried many different browsers/machines. The website has some UX issues too.
Here is an example, website UI settings can be viewed from page source:
I think the website is doing ok but it can be and do much much better.