Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



2 posts

Wannabe Geek
+1 received by user: 1


Topic # 107341 9-Aug-2012 18:09 Send private message

On Tuesday night I ported my 021 number over from Vodafone to my 2 Degrees account and since the port was completed (mid-day Wednesday) there are excessive post dial delays occurring on incoming calls from landlines.

The post dial delay is the time from when the caller dials the number until the time that the caller hears the first ring. (At least that is the definition I'm using)

I've done tests using 2 completely separate POTS landlines: TelstraClear and Telecom with Direct Dial tolls through World-Net. As well as 3 mobiles: Vodafone 021, 2 Degrees 022, and 2 Degrees 021 Ported.

These are my landline test results (I've gotten the same results on Wednesday and Thursday):
TelstraClear -> Vodafone 021: 3 Seconds
TelstraClear -> 2 Degrees 022: 3 Seconds
TelstraClear -> 2 Degrees 021 Ported: 8 Seconds (5 seconds slower)

Telecom / World-Net -> Vodafone 021: 5 Seconds
Telecom / World-Net-> 2 Degrees 022: 5 Seconds
Telecom / World-Net-> 2 Degrees 021 Ported: 15 Seconds (10 seconds slower)

All calls between the mobiles were 6 or 7 seconds.

I haven't seen any other posts about this issue, so I'm hoping it can be fixed. If anyone from 2 Degrees reads this, I would welcome your input. I felt it better to post here than to try explain it to tech support over the phone.

Has anyone else experienced this with ported 021 numbers on 2 Degrees?
Is this to be expected with ported numbers, or is this a fault that can be fixed?

Thanks.

Create new topic
1512 posts

Uber Geek
+1 received by user: 143


  Reply # 670330 9-Aug-2012 23:50 Send private message

It could be a delay with the network trying to determine if your phone is on the network or not while the call is being placed.

904 posts

Ultimate Geek
+1 received by user: 46

Trusted
2degrees

  Reply # 670533 10-Aug-2012 12:18 Send private message

Hi there,

Thanks for the detailed info. It's not a known issue AFAIK. So we can investigate this please can you PM the 2degrees numbers.

Many thanks
^POB

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Moment of Truth?
Created by BarTender, last reply by JimmyC on 29-Sep-2014 09:16 (441 replies)
Pages... 28 29 30


Can i have 2 ISP's at home?
Created by ReckITT, last reply by Lazarui on 30-Sep-2014 18:15 (49 replies)
Pages... 2 3 4


Why is your nickname what it is, what are the origins of it?
Created by Presso, last reply by Dairusire on 1-Oct-2014 10:04 (88 replies)
Pages... 4 5 6


iPhone 6 From Spark - Order Dates and Pricing?
Created by Otagolad, last reply by Yatey on 1-Oct-2014 10:51 (340 replies)
Pages... 21 22 23


Easiest way to have iPhone warranty service
Created by JoshWright, last reply by nitrotech on 30-Sep-2014 21:37 (15 replies)

What time will the Apple Store online be selling the iPhone 6?
Created by scotiwis, last reply by moulinette on 1-Oct-2014 10:40 (88 replies)
Pages... 4 5 6


Registering with metaname
Created by freitasm, last reply by freitasm on 30-Sep-2014 18:16 (13 replies)

No DSL ports free in Oteha, Albany. Can anyone help?
Created by robby666111, last reply by RunningMan on 30-Sep-2014 16:13 (13 replies)


Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.