Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



256 posts

Ultimate Geek
+1 received by user: 4

Trusted

Topic # 107371 10-Aug-2012 11:30 Send private message

We supposedly have a account manager but after 2 emails to them (bounced box full), call to customer service to chase, then another to complain (pass message onto his boss) and still no reply I am kinda hoping the nice people that monitor this forum can help.

All we have been trying to do is return a new business phone that has died for service/repair/replacement.  Two weeks of chasing for zero progress is poor service to business.


Create new topic
896 posts

Ultimate Geek
+1 received by user: 41

Trusted
2degrees

  Reply # 670502 10-Aug-2012 11:33 Send private message

Hi Quinny

Sorry about that, please PM a contact name and number and I'll get onto the BiZCare team to call you back.

Cheers
^POB



256 posts

Ultimate Geek
+1 received by user: 4

Trusted

  Reply # 670504 10-Aug-2012 11:35 Send private message

Hugs. Do appreciate the help. Boss is having a spaz over it and i knew I could rely on the good people here :)


3001 posts

Uber Geek
+1 received by user: 187

Trusted
Subscriber

  Reply # 670505 10-Aug-2012 11:38 Send private message

Through a 2degrees business partner or direct?







256 posts

Ultimate Geek
+1 received by user: 4

Trusted

  Reply # 670514 10-Aug-2012 11:47 Send private message

Direct. Probably just my bad luck hitting multiple people away or something for last couple of weeks. Grumpy boss is making my life hell :D

896 posts

Ultimate Geek
+1 received by user: 41

Trusted
2degrees

  Reply # 670530 10-Aug-2012 12:12 Send private message

Thanks for the PM Quinny (can't PM you back)

I'm raising this with the Business Sales manager and BizCare team.

I'll keep an eye on it this end but please let me know if you don't receive a call back by 3pm today.

Cheers
^POB

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Moment of Truth?
Created by BarTender, last reply by joker97 on 20-Sep-2014 11:54 (405 replies)
Pages... 25 26 27


Festival of Democracy
Created by gzt, last reply by sdav on 21-Sep-2014 08:38 (116 replies)
Pages... 6 7 8


Mr. Key to extradite Kim Dotcom?
Created by TimA, last reply by SaltyNZ on 18-Sep-2014 09:20 (126 replies)
Pages... 7 8 9


Predict E(l)ection 2014 & win
Created by nakedmolerat, last reply by turnin on 21-Sep-2014 19:04 (74 replies)
Pages... 3 4 5


New On Account mobile plans - Red+
Created by NikT, last reply by kawaii on 20-Sep-2014 20:55 (45 replies)
Pages... 2 3


IOS8 - Network Load
Created by FireEngine, last reply by raytaylor on 20-Sep-2014 16:55 (45 replies)
Pages... 2 3


Computer Lounge's Zen Radical
Created by JayADee, last reply by JayADee on 19-Sep-2014 14:51 (15 replies)

Maybe some politicians should go back to school?
Created by jarledb, last reply by DarthKermit on 18-Sep-2014 18:27 (31 replies)
Pages... 2 3



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.