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Long story short 12 Y/O daughter managed to get the PUK Blocked on her samsung e2370, what's involved in getting the phone back to a working state?
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Usually after the puk is blocked, it might ask you for the PUK2 .
If not contact 2degrees, they might have to replace your sim.
iMac 27 2014
Macbook Pro Retina 2013
VDSL Sync @ 53Mbps
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PUK1 and PUK2 are not related as such,
You will require a new blank SIM to be activated on the mobile number
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You'll have to pick up a blank SIM from a 2degrees Store, Dick Smith, Warehouse Stationery or Harvey Normans and call us on 0800 022022 to have the number moved over.
Here's more info - http://www.2degreesmobile.co.nz/help/simcards.
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