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Forums › 2degrees › Ideos X5 red light


1 post

Wannabe Geek
Topic # 109916 28-Sep-2012 22:58 Send private message

Hi - The other day I noticed my Ideos x5 had a small led light on the top right hand side of the phone where the ear piece is. Anyone know what this is supposed to me or why the light is blinking?



Dan

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100 posts

Master Geek
  Reply # 693227 29-Sep-2012 00:29 Send private message

you have viber installed???
prety sure its indicating its running or somthing like that

1529 posts

Uber Geek

Subscriber
  Reply # 693234 29-Sep-2012 01:23 Send private message

It's the proximity sensor, and it is a Viber bug.
The latest version of Viber (2.2.3) appears to have caused the proximity sensor on my Ideos X5 to be constantly blinking, like yours is doing.

If I go and force stop on Viber, the proximity sensor (the flashing dull red light) stops blinking.

I have logged a ticket with Viber here - http://helpme.viber.com/index.php?/Tickets/Submit/RenderForm/13 

If you were to log a ticket describing your issue, hopefully it might help them to fix it sooner rather than later. :)

1529 posts

Uber Geek

Subscriber
  Reply # 693351 29-Sep-2012 11:24 Send private message

Just got a reply in response to logging a ticket for this issue with Viber:

Thanks for contacting us.

This is a known issue which affect some devices. We are presently working on the solution. you can expect an update very soon.

587 posts

Ultimate Geek
  Reply # 693368 29-Sep-2012 12:10 Send private message

dontpanic42: Just got a reply in response to logging a ticket for this issue with Viber:

Thanks for contacting us.

This is a known issue which affect some devices. We are presently working on the solution. you can expect an update very soon.






Weird, just noticed a similar thing with my Galaxy S2

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Uber Geek

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  Reply # 693370 29-Sep-2012 12:14 Send private message

I have had the red light on my S2 with an old version of the vonage app, they managed to fix it. Also the battery chewing came right on the same fix.




Richard rich.ms

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Ultimate Geek

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2degrees
  Reply # 694034 1-Oct-2012 11:22 Send private message

Hi,

Try going to Settings > Applications > Viber (you may see vibergoogletwitter or similar) and click on 'Clear data'.

Hope this helps.

^POB

1529 posts

Uber Geek

Subscriber
  Reply # 694051 1-Oct-2012 11:38 Send private message

The latest update from Viber fixes the proximity sensor issue.

406 posts

Ultimate Geek
  Reply # 695548 3-Oct-2012 15:01 Send private message

I have an X5 and the red LED tells me when the phone is going to die (less than 15% battery).
I do not have Viber installed

2483 posts

Uber Geek

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  Reply # 695556 3-Oct-2012 15:09 Send private message

nzkiwiman: I have an X5 and the red LED tells me when the phone is going to die (less than 15% battery).
I do not have Viber installed

Different red light. I guess they're talking about the little on one the left? (I have a U8150 and had the same issue with Skype).

8813 posts

Uber Geek

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  Reply # 695557 3-Oct-2012 15:09 Send private message

Different red LED, its not the message one, its part of the proximity and light sensor so that the phone turns the touchsceeen off when you hold it to your ear.




Richard rich.ms

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