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Forums › 2degrees › 2 Degrees down in Christchurch?


325 posts

Ultimate Geek
Topic # 111904 19-Nov-2012 11:30 Send private message

Anyone else having problems sending/receiving calls in Christchurch?  When I dial I get silence then disconnected.  Have tried 2 different phones/sims.  Text are delayed as well.

I'm off Papanui Road, by St Andrews college.

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1133 posts

Uber Geek

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Subscriber
  Reply # 719418 19-Nov-2012 11:43 Send private message

No problems for me in Ilam



325 posts

Ultimate Geek
  Reply # 719433 19-Nov-2012 12:16 Send private message

Bugger, still down for me.  Has been since about 9:30.

659 posts

Ultimate Geek

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2degrees
  Reply # 719446 19-Nov-2012 12:40 Send private message

Hi Wallop

No reported issues, checking with NOC now for any alerts.

Can you PM your 2degrees numbers, devices you're using and the exact location please?

Also please you double check your settings - http://www.2degreesmobile.co.nz/settings

Cheers
^POB

BTR

142 posts

Master Geek
  Reply # 719892 20-Nov-2012 07:54 Send private message

I suspect your handset settings aren't correct or your sim card has died, is a common thing with all providers. Not sure why it happens as there is no moving parts. Try purchasing a sim swap (costs $5) and call them and ask to swap your number onto the new sim.


13327 posts

Uber Geek

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Vodafone NZ
Subscriber
  Reply # 719893 20-Nov-2012 07:59 Send private message

Don't need moving parts in something for it to stop working lol




Systems Engineer Vodafone NZ

http://forum.vodafone.co.nz



325 posts

Ultimate Geek
  Reply # 719901 20-Nov-2012 08:19 Send private message

Started working fine again from 4:30 yesterday afternoon and still working this morning.  Can't see how it could be the sim/phones as it is happening to 2 different phones with 2 different sims at the same times.  If one works they both work, if one has problems they both have problems.

Can interference cause this sort of problem?



325 posts

Ultimate Geek
  Reply # 720078 20-Nov-2012 13:51 Send private message

No problems at all today.  Must have been because it was Monday that the phones were playing up.

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