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133 posts

Master Geek
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Topic # 112767 19-Dec-2012 18:51 Send private message

Just wondering if anyone has any ideas about this. I gave my Samsung Omnia 7 to my gf after getting my Lumia 920. I had it on 2degrees for the 2 years that I owned it. Never had a real issue with reception, I would get 3g+ in my house. But now that she has brought her number over from Telecom its only receiving a few bars on E and sometimes up to 1 bar of 3g. Why would it be doing this? Any help would be appreciated.

Cheers

[Moderator edit (MF): Moved to 2degrees forum]

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16388 posts

Uber Geek
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Vodafone NZ

  Reply # 735118 19-Dec-2012 18:58 Send private message

Approx where are you? Maybe 2Degrees now have coverage in the area so Vodafone is no longer providing the coverage using national roaming




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Uber Geek
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  Reply # 735129 19-Dec-2012 19:24 Send private message

Maybe it only supports the 2100 band and your on Telecom's 2100 band fringe. GSM Areana shows it as 900 / 2100 bands only.




Regards,

Old3eyes

BDFL
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  Reply # 735131 19-Dec-2012 19:28 Send private message

The OP says it was used on 2degrees before...






133 posts

Master Geek
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  Reply # 735148 19-Dec-2012 20:26 Send private message

True should have put this in the 2degrees forum. Whoops haha. Living in Paraparaumu, but yeah like I said had no issues with reception before and now she has put her number on a 2degrees sim its no good at all. I got no idea.

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Vodafone NZ

  Reply # 735152 19-Dec-2012 20:33 Send private message

What is Vodafone / Telecom coverage like in the same location?

Have you tested with another handset?




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Uber Geek
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Biddle Corp
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  Reply # 735156 19-Dec-2012 20:39 Send private message

2degrees have recently deployed their sites on the Kapiti Coast and moved away from national roaming on Vodafone. Most of their customers have moved away also as the coverage is now terrible.

In all honestly there is no fix other than moving networks if they provide better coverage at your location.




133 posts

Master Geek
+1 received by user: 3


  Reply # 735158 19-Dec-2012 20:44 Send private message

Telecom coverage is awesome here. Glad I actually moved back to it when I got my 920. Wish I just sold the damn phone now, this is all diasspointing for her..

ajw

983 posts

Ultimate Geek
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  Reply # 735164 19-Dec-2012 21:00 Send private message

Please correct me if wrong but haven't 2 degrees had their own network in Kapiti for at least eighteen months.

982 posts

Ultimate Geek
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  Reply # 735166 19-Dec-2012 21:01 Send private message

Is she using a case / different case?



133 posts

Master Geek
+1 received by user: 3


  Reply # 735170 19-Dec-2012 21:08 Send private message

Nope nothing different at all. I just reset the phone to factory settings and gifted it to her.

ajw

983 posts

Ultimate Geek
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  Reply # 735180 19-Dec-2012 21:17 Send private message

Have you checked out the cellsite map for Kapiti. Link on the right hand side above page.

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  Reply # 735181 19-Dec-2012 21:17 Send private message

so you don't have you 2d sim anymore to re-insert to test?



133 posts

Master Geek
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  Reply # 735183 19-Dec-2012 21:27 Send private message

Can't test my old sim since I have changed the number over to my new phone

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Vodafone NZ

  Reply # 735223 19-Dec-2012 23:05 Send private message

ajw: Please correct me if wrong but haven't 2 degrees had their own network in Kapiti for at least eighteen months.


Quite possible but roaming on Vodafone could have still been open all that time,




ajw

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Ultimate Geek
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  Reply # 735246 20-Dec-2012 08:02 Send private message

johnr:
ajw: Please correct me if wrong but haven't 2 degrees had their own network in Kapiti for at least eighteen months.


Quite possible but roaming on Vodafone could have still been open all that time,


Haven't seen any complaints on their facebook page concerning coverage In Kapiti.

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