Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



2446 posts

Uber Geek
+1 received by user: 320

Trusted
Microsoft NZ

Topic # 113234 10-Jan-2013 13:07 Send private message

I know you get what you pay for, and $99 for 12GB of 3G data is cheap

For the past couple of months I've found 2Degrees data in Auckland Viaduct area very very slow a lot of the time, even at the early hours of the morning

3000ms pings from me mobile in Auckland CBD to a server on the Auckland IX is not really a nice experience

I've reached out to 2d on twitter a few times with no response, not called in support yet

I can't believe I'm the only one experiencing this. I have 2 2d data sims here and when it goes slow they both go slow. Put in a Voda SIM on the same hardware and I get blazing fast DC-HSPA speeds

Create new topic
BDFL
49617 posts

Uber Geek
+1 received by user: 4461

Administrator
Trusted
Geekzone
Subscriber

  Reply # 742994 10-Jan-2013 19:13 Send private message

Are you connecting to 2degrees on 2G or 3G?




267 posts

Ultimate Geek
+1 received by user: 6


  Reply # 743006 10-Jan-2013 19:23 Send private message

Whilst I'm no longer with 2degrees (new job who pay the bill and ported number to different network), when I was (6 months ago) I always found the speed to be great.  This was all over Auckland including in the Viaduct area (although I didnt work in that area so was only there from time to time).

I'd contact 2degrees support via official support channels if I were you. 

1892 posts

Uber Geek
+1 received by user: 69


  Reply # 743065 10-Jan-2013 22:08

was just there, had no issues.




Digital Marketing Specialist - Stalk me on Linkedin

16312 posts

Uber Geek
+1 received by user: 1318

Trusted
Vodafone NZ

  Reply # 743066 10-Jan-2013 22:10 Send private message

SteveON: was just there, had no issues.


Viaduct has more than one 2D cell, I would say you were connected to another cell






2446 posts

Uber Geek
+1 received by user: 320

Trusted
Microsoft NZ

  Reply # 743151 11-Jan-2013 09:49 Send private message

freitasm: Are you connecting to 2degrees on 2G or 3G?


3G not edge. Currently have 5 bars signal out of 5 in the viaduct, 945am this morning, and it takes 69 seconds for front page of www.nzherald.co.nz to completely load as an example

3608 posts

Uber Geek
+1 received by user: 890

Trusted

  Reply # 743285 11-Jan-2013 14:07 Send private message

What device are you using?



2446 posts

Uber Geek
+1 received by user: 320

Trusted
Microsoft NZ

  Reply # 743295 11-Jan-2013 14:14 Send private message

eXDee: What device are you using?


speed is pathetic on every device I've tried

HTC HD2
HTC Trophy
HTC Titan
Nokia Lumia 800
Nokia Lumia 900
Nokia Lumia 920
iPad 2
iPad 3
USB 3G dongles

physical location is in the Auckland Viaduct / Wynyard Quarter area

896 posts

Ultimate Geek
+1 received by user: 41

Trusted
2degrees

  Reply # 743331 11-Jan-2013 15:04 Send private message

nathan:
eXDee: What device are you using?


speed is pathetic on every device I've tried

HTC HD2
HTC Trophy
HTC Titan
Nokia Lumia 800
Nokia Lumia 900
Nokia Lumia 920
iPad 2
iPad 3
USB 3G dongles

physical location is in the Auckland Viaduct / Wynyard Quarter area


Hi Nathan

Have you tried locking manually to our network and 3G signal if you find one. 

Can you PM your details and include the following info - 

The 022 number of each SIM
Are settings at Dual mode (GSM & WCDMA)?
Is network search on 'Auto'?
Does the speed change depending on the SIM?
The exact location - including street number, street name
Alternate contact number
In your words, what are you experiencing - 
Is the handset getting no reception? Low signal bars?
Does the handset say limited service, no service? 
How long has it been going on for?
Any error messages? 

Thanks 
^POB


Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Moment of Truth?
Created by BarTender, last reply by turnin on 18-Sep-2014 23:17 (365 replies)
Pages... 23 24 25


IOS8 - Network Load
Created by FireEngine, last reply by joker97 on 18-Sep-2014 19:43 (36 replies)
Pages... 2 3


10 Iphone 128gb 6+ iphones this weekend at auckland airport
Created by frysie, last reply by TimA on 17-Sep-2014 22:02 (36 replies)
Pages... 2 3


Mr. Key to extradite Kim Dotcom?
Created by TimA, last reply by SaltyNZ on 18-Sep-2014 09:20 (126 replies)
Pages... 7 8 9


Spark DNS Issues - Amazing - Broadband Service Alert
Created by PeteS, last reply by Demeter on 15-Sep-2014 14:13 (307 replies)
Pages... 19 20 21


New On Account mobile plans - Red+
Created by NikT, last reply by paulspain on 18-Sep-2014 21:39 (18 replies)
Pages... 2


Bizarre Policy on plan change
Created by toejam316, last reply by FireEngine on 18-Sep-2014 20:22 (17 replies)
Pages... 2


2014 Holden SS (V8) or Ford XR6-T (in-line 6 turbo)
Created by joker97, last reply by ilovemusic on 16-Sep-2014 14:34 (71 replies)
Pages... 3 4 5



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.