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Topic # 113261 11-Jan-2013 09:42 Send private message

My Dad is on 2 degrees, and for the most part its good, we got him a Android Phone for xmas so he can take advantage of the 600mb data of the $19data combo and be able to wifi tether to his Laptop from his holiday home in Whangamata.  Whangamata is not in the 2degrees Mobile Broadband Zone, but the local Vodafone Tower does it no problem, and given the 600mb is labelled as 'National 3G' this shouldn't be a problem.. right?.

Firstly I will say im on Vodafone, and was using 3G from the same location all over xmas, no problems at all.  With him, 3G would only work momentarily, for say 2-3 mins, then he was bumped off to the un-sexy 'E' on his data connection, otherwise known as 'EDGE GPRS' which was painfully slow.  Ideally I should have set  his phone to use 3G Networks only to see if it still done this, but either way id like to know what the story is.

Are Vodafone dumping 2 degrees customers to EDGE GPRS if the network has some level of congestion? Are 2 degrees mis-representing the National 3G Product?

Can anyone shed some light on this?


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Vodafone NZ

  Reply # 743148 11-Jan-2013 09:46 Send private message

No Vodafone does not bump 2D customers down to GPRS




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  Reply # 743149 11-Jan-2013 09:46 Send private message

It's national data so works on Vodafone roaming. While 2degrees rents bandwidth from Vodafone, it's not a guaranteed 3G, it's guaranteed fastest available at that time. However, if they are bumping 2d customers when VF customers are not bumped, that's shady and probably not in their agreement




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  Reply # 743150 11-Jan-2013 09:48 Send private message

If it's dropping to EDGE then you're using a 2D tower; Vodafone doesn't (or at least didn't) offer EDGE.

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  Reply # 743206 11-Jan-2013 11:04 Send private message

I went on the Vodafone $19 plan with 500mb per month, this is for my Ipad but same concept, I mainly did this as I wanted to be able to take advantage of the DC sites when in range, and as far as I know/knew 2D don't have these.

I am really happy with my choice so far and doubt I will miss the extra 100mb, that said I did forget to change it back to wifi this morning when I got in to the office and chewed they all of my data streaming a c-net video!

I was really pi$$ed at myself as I also chewed thru the extra credit I had preloaded on my account!

Live and learn I simply cancelled my $19 plan and reinstated it again to restart it!




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  Reply # 743210 11-Jan-2013 11:07 Send private message

As said above, If you're getting dropped to EDGE, Chances are you will find 2degrees has installed towers in your area. This cell site could be further away than vodafones to you hence the loss of 3G.

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