Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



188 posts

Master Geek
+1 received by user: 19


Topic # 146718 27-May-2014 08:41 Send private message

Just got this through from +233 this morning: "Out of NZ data! Please visit 2dm.co.nz/out to find out how to get connected again with on of our 4 NZ data packs."

Thing is, I have 1.3 GB of data left and everything looks fine on the account website.

Anyone else had this?

View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
2196 posts

Uber Geek
+1 received by user: 194

Subscriber

  Reply # 1054083 27-May-2014 08:42 Send private message

Two people that I commute with that have 2 Degrees phones both got that message this morning, and they had heaps of data left.

1258 posts

Uber Geek
+1 received by user: 180


  Reply # 1054086 27-May-2014 08:46 Send private message

Yeap got it too.  I was like oh damn did I not turn my wifi on?  Nope...Plenty of data over 1GB left.

dan

556 posts

Ultimate Geek
+1 received by user: 12


  Reply # 1054087 27-May-2014 08:47 Send private message

yep at the text came at 1:15am that im out of data [which im not, 9gb left], thanks for that 2degrees



254 posts

Ultimate Geek
+1 received by user: 10


  Reply # 1054090 27-May-2014 08:49 Send private message

I got it too. They are probably just getting ready to give us unlimited 3G at no extra cost.

254 posts

Ultimate Geek
+1 received by user: 10


  Reply # 1054093 27-May-2014 08:53 Send private message

Oddly enough I also received an email from Vodafone about my home broadband. I haven't had Vodafone broadband for well over a year... Maybe may 27th is NZ telco clean up month.

1718 posts

Uber Geek
+1 received by user: 112

Trusted

  Reply # 1054094 27-May-2014 08:54 Send private message

same here.   i just ignored it (after checking my data).

2834 posts

Uber Geek
+1 received by user: 531

Trusted
Subscriber

  Reply # 1054098 27-May-2014 09:01 Send private message

We introduced Worry Free Data last night, and the system is sending out some messages to people who shouldn't get them. I'm working on it right now. Sorry. :-(




iPad Air + iPhone 5S + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.

1258 posts

Uber Geek
+1 received by user: 180


Reply # 1054100 27-May-2014 09:02 Send private message

loganjames: I got it too. They are probably just getting ready to give us unlimited 3G at no extra cost.


I think this could really be the only real explanation.  I'm going to be very disappointed in 2 Degrees if this isn't the case.

904 posts

Ultimate Geek
+1 received by user: 46

Trusted
2degrees

  Reply # 1054119 27-May-2014 09:32 Send private message

Hi guys 

As SaltyNZ says, lasty night we introduced Worry Free Data to prevent Pay Monthly customers being charged casual rates. Everyone go YAY!!! :) 

Unfortunately this caused a text sent out in error to some customers at silly o'clock, sorry about that. :( 

More info on Worry Free data coming soon. In the meantime if you want to know your data balance please dial *100*4*3# if you're on Pay Monthly or *100*1# if you're on Prepay. 

Cheers
^POB

142 posts

Master Geek
+1 received by user: 19


  Reply # 1054146 27-May-2014 10:03 Send private message

I'm still getting messages that I'm out of the zone (when physically I'm not) so there's that message being finnicky as well :^)

2834 posts

Uber Geek
+1 received by user: 531

Trusted
Subscriber

  Reply # 1054163 27-May-2014 10:12 Send private message

macuser:
loganjames: I got it too. They are probably just getting ready to give us unlimited 3G at no extra cost.


I think this could really be the only real explanation.  I'm going to be very disappointed in 2 Degrees if this isn't the case.


Then you're going to be very disappointed. Honestly: unlimited 3G? That tends to be ... how shall I put it ... an unmitigated disaster?




iPad Air + iPhone 5S + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.

904 posts

Ultimate Geek
+1 received by user: 46

Trusted
2degrees

  Reply # 1054165 27-May-2014 10:15 Send private message

kiwikiwi: I'm still getting messages that I'm out of the zone (when physically I'm not) so there's that message being finnicky as well :^)


This sounds like a separate issue. Where exactly are you?

You may be getting a signal from a cell outside our canopy, even though physically you in one.
 

765 posts

Ultimate Geek
+1 received by user: 146


  Reply # 1054167 27-May-2014 10:15 Send private message

not quite on topic, but also a stupid message i keep getting (incorrectly) from 2Degrees...


I'm on $19 prepay, mostly for the unlimited txt and data, currently have over 650mins (carryover) and still get the 'out of credit, txt Y in the next 48 to autotopup' txt after EVERY call I make???

I do keep a minimal balance to avoid 'casual rate' charge blowouts, but with so much calling 'credit' WHY do I need balance reminders????

142 posts

Master Geek
+1 received by user: 19


  Reply # 1054169 27-May-2014 10:16 Send private message

2DegreesCare:
kiwikiwi: I'm still getting messages that I'm out of the zone (when physically I'm not) so there's that message being finnicky as well :^)


This sounds like a separate issue. Where exactly are you? 

Maungatapere Whangarei.
Pretty sure I'm still in the area.'
If you want the exact address I'll PM.

2834 posts

Uber Geek
+1 received by user: 531

Trusted
Subscriber

  Reply # 1054179 27-May-2014 10:27 Send private message

kiwikiwi: I'm still getting messages that I'm out of the zone (when physically I'm not) so there's that message being finnicky as well :^)


Note that message is only suppressed for postpay, so if you're prepay, you'll still get it. And, as POB is asking, it depends on exactly where you are. If you're technically in coverage but in an area that is not excluded you could still *actually* be on Vodafone.




iPad Air + iPhone 5S + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.

 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Windows 10 announced, as well as developer preview
Created by macuser, last reply by Behodar on 2-Oct-2014 19:42 (107 replies)
Pages... 6 7 8


What time will the Apple Store online be selling the iPhone 6?
Created by scotiwis, last reply by youwhat on 2-Oct-2014 19:54 (202 replies)
Pages... 12 13 14


Moment of Truth?
Created by BarTender, last reply by JimmyC on 29-Sep-2014 09:16 (441 replies)
Pages... 28 29 30


Can i have 2 ISP's at home?
Created by ReckITT, last reply by Lazarui on 30-Sep-2014 18:15 (49 replies)
Pages... 2 3 4


Samsung Galaxy S4
Created by beenz, last reply by fizzychicken on 2-Oct-2014 19:46 (21 replies)
Pages... 2


Why is your nickname what it is, what are the origins of it?
Created by Presso, last reply by BlueShift on 2-Oct-2014 16:24 (96 replies)
Pages... 5 6 7


iPhone 6 From Spark - Order Dates and Pricing?
Created by Otagolad, last reply by Yatey on 2-Oct-2014 19:53 (355 replies)
Pages... 22 23 24


Harvey Norman's Biggest Ever Retail Sale
Created by DravidDavid, last reply by joker97 on 2-Oct-2014 14:24 (30 replies)
Pages... 2



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.