Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



4 posts

Wannabe Geek


Topic # 88622 19-Aug-2011 14:21 Send private message

Hi, the HP EliteBook 2740p I have has a data sim slot for mobile broadband.  I had a vodafone data sim which worked well, but due to 2 Degree's better value for money, changed to them.

However the 2 Degrees data sim seems to crash the HP Connection Manager software.

When you open connection manager, there is an error displayed "the inserted SIM is not recognized".  A Custom profile must be created.  The fields for APN etc are all blank.  I enter in "internet" in the APN field per 2 Degress support, click ok and the error:

"a fatal error occured, check the HP Connection Manager in Event Viewer for more details.
object reference not set to an instance of an object"

The connection manager quits. 

However, I can connect via the windows wireless connection, but due to the above cannot use the texting to top up the account etc.

Any help would be appreciated

Thanks  
 

Create new topic
920 posts

Ultimate Geek
+1 received by user: 47

Trusted
2degrees

  Reply # 509893 22-Aug-2011 12:19 Send private message

Hi, it sounds like an issue with the Connection Manager. Check if there's an updated Connection Manager on HP's website. As it's connecting using Windows Wireless connection the SIM seems to be working ok, but the Comm Mgr isn't recognising it. A more up-to-date version may fix the problem.

^POB



4 posts

Wannabe Geek


  Reply # 509902 22-Aug-2011 12:41 Send private message

thanks yeah i had a look at the sw version, i am running the latest version.


does the driver firmware need to know about 2degrees settings?  

Minimalist
4813 posts

Uber Geek
+1 received by user: 127

Moderator
Trusted
Subscriber

  Reply # 510059 22-Aug-2011 17:22 Send private message

http://www.geekzone.co.nz/scottjpalmer/7087

the above may or may not help, with the telecom bit changed to 2degrees



4 posts

Wannabe Geek


  Reply # 510073 22-Aug-2011 17:51 Send private message

Thanks Scott, so in doing this you no longer use hp connection manager?

7 posts

Wannabe Geek


  Reply # 627763 19-May-2012 18:33 Send private message

The new hp connection manager has been released 4.2.50.1, and has fixed the problem for me.



4 posts

Wannabe Geek


  Reply # 627773 19-May-2012 19:19 Send private message

I ended up moving to 2degrees auto top up so that got around the texting issue to do a top up, but was interesting that running windows 8 consumer preview I have had zero issues with the mobile broadband feature without needing the hp connection software

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

22nd Only: PB Tech BROTHER HL1110 Mono laser Printer $15 shipped(after $30 cashback)
Created by loceff13, last reply by tardtasticx on 22-Oct-2014 23:41 (21 replies)
Pages... 2


Who Audits IRD?
Created by gundar, last reply by charsleysa on 22-Oct-2014 15:52 (18 replies)
Pages... 2


HERE Maps beta available to all Android 4.4 devices and up
Created by freitasm, last reply by farcus on 22-Oct-2014 22:36 (17 replies)
Pages... 2


Spark Socialiser
Created by freitasm, last reply by freitasm on 22-Oct-2014 18:39 (34 replies)
Pages... 2 3


American legal jurisdiction in New Zealand
Created by ajobbins, last reply by gzt on 21-Oct-2014 14:58 (30 replies)
Pages... 2


Another Trade Me competitor: SellShed
Created by freitasm, last reply by SellShed on 22-Oct-2014 11:54 (42 replies)
Pages... 2 3


Snap have failed our company!
Created by dafman, last reply by nunz on 22-Oct-2014 22:45 (26 replies)
Pages... 2


Abnormal upstream data usage - Vodafone Cable Wellington
Created by otherside, last reply by Aredwood on 22-Oct-2014 22:13 (13 replies)


Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.