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942 posts

Ultimate Geek
+1 received by user: 51

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2degrees

  Reply # 587435 27-Feb-2012 16:05 Send private message

Foo: I'm on this deal, having signed up for it last year. What happens at the end of 12 months, which for me will be September (I think).

Do 2degrees have plans to increase the size of their national data plans?


If you received 1GB on last years promotion after the 12 months you'll get the amount of data that's on your current plan at that time. If you upgrade to higher plan, i.e. from $39 to $59, or switch from no term to a term plan you'll get another 12 months of 1GB on your inclusive data.

^POB

Foo

444 posts

Ultimate Geek


  Reply # 587485 27-Feb-2012 18:30 Send private message

2DegreesCare:
Foo: I'm on this deal, having signed up for it last year. What happens at the end of 12 months, which for me will be September (I think).

Do 2degrees have plans to increase the size of their national data plans?


If you received 1GB on last years promotion after the 12 months you'll get the amount of data that's on your current plan at that time. If you upgrade to higher plan, i.e. from $39 to $59, or switch from no term to a term plan you'll get another 12 months of 1GB on your inclusive data.

^POB


Great, thanks for that.

Any plans to increase the national data plans? 

2909 posts

Uber Geek
+1 received by user: 580

Trusted
Subscriber

  Reply # 587504 27-Feb-2012 19:11 Send private message

Foo: 

Any plans to increase the national data plans? 


Yes, for the next year you get an extra 1GB... :-) 




iPad Air + iPhone 5S + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.

Foo

444 posts

Ultimate Geek


  Reply # 587566 27-Feb-2012 20:54 Send private message

SaltyNZ:
Foo: 

Any plans to increase the national data plans? 


Yes, for the next year you get an extra 1GB... :-) 


Yes, well, that's true :-)

What I am asking is are there plans to increase the size of the national plan?

I suspect when my free 1GB expires I will move down to a $39 plan and top up $20 for 1GB of mobile zone traffic.

942 posts

Ultimate Geek
+1 received by user: 51

Trusted
2degrees

  Reply # 587903 28-Feb-2012 16:17 Send private message

 What I am asking is are there plans to increase the size of the national plan?


All I can say is watch this space re our Data packs, however we do offer 2GB on our new $199 Business and Pay Monthly plans - 

http://www.2degreesmobile.co.nz/paymonthly/plans

http://www.2degreesmobile.co.nz/business/plans

 ^POB 



3953 posts

Uber Geek
+1 received by user: 26

Trusted

  Reply # 590175 4-Mar-2012 14:34 Send private message

Well I got just got my 1G. But it wasn't automatic. A CSR said he would have a bring up on my billing anniversary to change my account to reflect that but since the anniversay is a Sunday, perhaps he wasn't working. Anybody else at the call centre saw the notes and made the change so all is good.




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83 posts

Master Geek
+1 received by user: 7


  Reply # 596010 16-Mar-2012 10:42 Send private message

I had this issue, was checking plans and saw the Free 1GB on my plan, so promptly used it.. checked my balance and saw a charge! In all fairness CSR escalated my complaint and 2Degrees came to the party and gave me the xtra data for a few months.
Nice work. 

466 posts

Ultimate Geek
+1 received by user: 6


  Reply # 607193 9-Apr-2012 20:57 Send private message

Joined 2degrees right when they launched.
When 2 degrees postpay launched I switched from prepay to that.
Customer service added the 1gb to my existing $39 plan last month by just asking them to.

Very happy now I can use my android how its meant to be with 3G data constantly on.


I was happy and then I got my Wife a new android and signed her up for the $39 plan with 1gb data so its been great.

2Degrees are brilliant.




409 posts

Ultimate Geek
+1 received by user: 44

Subscriber

  Reply # 607202 9-Apr-2012 21:12 Send private message

webup: Joined 2degrees right when they launched.
When 2 degrees postpay launched I switched from prepay to that.
Customer service added the 1gb to my existing $39 plan last month by just asking them to.

Very happy now I can use my android how its meant to be with 3G data constantly on.


I was happy and then I got my Wife a new android and signed her up for the $39 plan with 1gb data so its been great.

2Degrees are brilliant.


Big +1.
Really great having 1GB at my disposal, even though I don't use even 50% of it most months, but know it's there when I really need it.  

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