Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



7044 posts

Uber Geek
+1 received by user: 359


Topic # 98230 27-Feb-2012 19:05 Send private message

I have a relatively unused nokia 1100 that I just purchased a 2 degrees sim for. However it is not working properly. AFter inserting the sim and turning on the phone, it comes up '2degrees' on the screen. It shows reception. However when I try to phone 200, it comes up with 'No Sim', and the reception then goes down to zero. Now it is showing no reception and the '2degrees sign has disappeared too' It is set to automatic for the network selection. Worked fine previously on Vodafone. Anyone know why it could be doing this?

Create new topic
2791 posts

Uber Geek
+1 received by user: 461

Trusted
Subscriber

  Reply # 587505 27-Feb-2012 19:12 Send private message

Have you tried the SIM in another phone?




iPad Air + iPhone 5S + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.



7044 posts

Uber Geek
+1 received by user: 359


  Reply # 587509 27-Feb-2012 19:16 Send private message

SaltyNZ: Have you tried the SIM in another phone?


Yes, I tried it in a nokia 3230 and it worked, although it kept texting me the network settings, which I couldn't stop. But the nokia 1100 does work perfectly with the vodafone sim. I am wondering if vodafone has locked it. I have got a 2 degrees sim working on another 1100 before, when they were giving away the cards.

16229 posts

Uber Geek
+1 received by user: 1235

Trusted
Vodafone NZ

  Reply # 587527 27-Feb-2012 19:32 Send private message

No the handset will not be SIM locked make sure the Nokia 1100 has the latest firmware loaded, I have seen this before

John






7044 posts

Uber Geek
+1 received by user: 359


  Reply # 587532 27-Feb-2012 19:41 Send private message

Thanks, it will be an old version, as it hasn't been updated. I think firmware updates can only be done by nokia or repair agents, so it doesn't look positive.



7044 posts

Uber Geek
+1 received by user: 359


  Reply # 587538 27-Feb-2012 19:57 Send private message

Must be the firmware, as I have tried it in another 1100 and it works.
It doesn't work on firmware v6.64, but does work on v 5.62



7044 posts

Uber Geek
+1 received by user: 359


  Reply # 588007 28-Feb-2012 20:24 Send private message

Scratch that. It isn't working properly in either nokia phone. Just tried phoning an 0800 number with it, and it comes up with No Sim. I don't know if it is something to do with switching my number too. I processed the number switch yesterday, and it says it will take between 1-24 hours, and I would receive a text after it has changed. But 24 hours later no text,so I don't know if it has switched or not. Not a happy new 2 degrees customer.

16229 posts

Uber Geek
+1 received by user: 1235

Trusted
Vodafone NZ

  Reply # 588010 28-Feb-2012 20:31 Send private message

No way it's realted to number porting the mobile number is not even on the SIM






7044 posts

Uber Geek
+1 received by user: 359


  Reply # 588016 28-Feb-2012 20:52 Send private message

johnr: No way it's realted to number porting the mobile number is not even on the SIM


Thanks, I didn't think so, and as I haven't had confirmation from 2 degrees, I would presume it hasn't switched yet. Suppose it could be a faulty card, or a compatibility problem with nokia 1100 models, but there is no mention on their website. But my old $2 degrees card definitely worked fine when it was still active, so I don't think it was the firmware, and even then, it is not possible to update that practically. But I obviously can't use 2 degrees when the connection keeps dropping out, sometimes it does works, sometimes it doesn't.

16229 posts

Uber Geek
+1 received by user: 1235

Trusted
Vodafone NZ

  Reply # 588019 28-Feb-2012 20:55 Send private message

Try a new SIM just to be on the safe side, I am sure 2Degrees could help out there




2791 posts

Uber Geek
+1 received by user: 461

Trusted
Subscriber

  Reply # 588126 29-Feb-2012 06:48 Send private message

Yes, if you call the helpdesk they can get you a new one. If you PM me your number I'll check the porting process, but it sounds to me more like the confirmation text can't be delivered due to some problem with the SIM.




iPad Air + iPhone 5S + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.



7044 posts

Uber Geek
+1 received by user: 359


  Reply # 588297 29-Feb-2012 13:14 Send private message

SaltyNZ: Yes, if you call the helpdesk they can get you a new one. If you PM me your number I'll check the porting process, but it sounds to me more like the confirmation text can't be delivered due to some problem with the SIM.


Thanks. I did email 2 degrees last night with the problem with the sim card, but they replied with a response that indicated that they hadn't read my email. They told me to do, what I had already said in the emal that I already had done. eg. try it in another phone etc. This was ref Ref: 2665619

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Judith Collins: I am resigning
Created by Presso, last reply by Handle9 on 31-Aug-2014 16:11 (63 replies)
Pages... 3 4 5


Suddenly limited to 1mbps download speed on spark VDSL
Created by Jase2985, last reply by hio77 on 30-Aug-2014 17:39 (45 replies)
Pages... 2 3


Orcon Global Mode launched
Created by freitasm, last reply by tgzerozone on 31-Aug-2014 13:22 (123 replies)
Pages... 7 8 9


Sluggish Macbook
Created by SATTV, last reply by SATTV on 30-Aug-2014 22:21 (19 replies)
Pages... 2


2Degrees Fraud Prevention "Text TALK to 233 now to keep talking"
Created by ArcticSilver, last reply by sonyxperiageek on 30-Aug-2014 22:03 (19 replies)
Pages... 2


Lightbox press event release
Created by freitasm, last reply by IcI on 30-Aug-2014 17:54 (562 replies)
Pages... 36 37 38


Recommendations for soundbar or similar for <$1k?
Created by jonathan18, last reply by michaelmurfy on 29-Aug-2014 21:11 (17 replies)
Pages... 2


Lightbox quality comments
Created by ronw, last reply by NonprayingMantis on 31-Aug-2014 15:22 (66 replies)
Pages... 3 4 5



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.