codyc1515:mattwnz:codyc1515:mattwnz: My last experience buying a telecom sim last year, it cost $30, but it came with $30 credit, so effectively the card was free.
Also 2d used to sell $2 and $5 sims, but now only sell $10 ones, and when I got a $2 one a few years ago, I believe it did have $2 credit on it. So what was the difference between the $2, $5 and $10 cards? I thought the $10 sim would at least come with something, say $5 and the webpage did imply free credit, but that was obviously a mistake.
If you don't want to pay $10 for the SIM nobody is forcing you to buy it.
You missed my point. I assumed, because the welcome page implied free credit, that it would come with some free credit. They have now removed that text after I pointed it out to them, so it was obviously a mistake, as it was misleading to customers. But $10 just for a card, when they were $2, or $5 not that long ago, is quite a huge price increase, if they don't include some credit on it too. I think it should say if it includes credit on it or not, it doesn't mention what it actually covers.
I probably wouldn't have bothered switching from vodafone if I had known it would be quite a hassle (eg not working on my nokia 1100 phone due to the firmware), and effectively it cost me $10 to switch.
If it said on the packet $10 credit when you brought it and that was not the case and it did not have a clause saying they could change it then you might have a case. Otherwise, tough luck.
It was on the welcome page, that mentioned the free credit. I didn't see any packet prior to purchase, as it was purchased through their website, so I was referring to their welcom page.