Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



6476 posts

Uber Geek
+1 received by user: 390

Trusted
Subscriber

Topic # 99388 18-Mar-2012 21:11 Send private message

I was in the Ohari valley (just outside Johnsonville, Wellington) on Saturday at a wedding. My 2degrees phone (a bog standard midrange Nokia) didn't get a signal, and it didn't roam to Vodafone like I thought it should out of 2degrees coverage. A friend had an iPhone on Vodafone with near full signal strength.

Shouldn't my 2degrees phone roam to Vodafone if there's no 2degrees signal? It has before, in Wanganui over the past couple of years.




Asus eee pad transformer
iPod 2G
Windows 7 PC
Lots and lots of Nikon camera gear

View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
1871 posts

Uber Geek
+1 received by user: 59


  Reply # 596894 18-Mar-2012 21:24

I think its because the valley is in the wellington region which roaming on vf towers has been locked out.




Digital Marketing Specialist - Stalk me on Linkedin

Minimalist
4718 posts

Uber Geek
+1 received by user: 102

Moderator
Trusted
Subscriber

  Reply # 596897 18-Mar-2012 21:27 Send private message

I had the same problem, Mauricio has blogged about it since. In short, that area is inside the zone defined as a 2degrees one so your phone won't roam to VF.

16099 posts

Uber Geek
+1 received by user: 1155

Trusted
Vodafone NZ

  Reply # 596900 18-Mar-2012 21:32 Send private message

Wanganui is a fair distance from Ohari Valley so not really a good comparison

But as already pointed out above is correct




19225 posts

Uber Geek
+1 received by user: 1100

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 596904 18-Mar-2012 21:40 Send private message

The Wellington 2degrees zone extends as far north as the Rimutaka Hill Rd summit and Waikanae. When you're in a 2degrees zone your phone can't roam on Vodafone.


1871 posts

Uber Geek
+1 received by user: 59


  Reply # 596924 18-Mar-2012 22:18

johnr: Wanganui is a fair distance from Ohari Valley so not really a good comparison

But as already pointed out above is correct


Wanganui?




Digital Marketing Specialist - Stalk me on Linkedin

BDFL
49134 posts

Uber Geek
+1 received by user: 4144

Administrator
Trusted
Geekzone
Subscriber

  Reply # 596939 18-Mar-2012 22:53 Send private message

timmmay: I was in the Ohari valley (just outside Johnsonville, Wellington) on Saturday at a wedding. My 2degrees phone (a bog standard midrange Nokia) didn't get a signal, and it didn't roam to Vodafone like I thought it should out of 2degrees coverage. A friend had an iPhone on Vodafone with near full signal strength.

Shouldn't my 2degrees phone roam to Vodafone if there's no 2degrees signal? It has before, in Wanganui over the past couple of years.


2degrees roaming on Vodafone is only for when you handset is out of their area. If you are inside their area, lack of signal will not failover to Vodafone.

Wanganui is outside the 2degrees area, so it will fall over to Vodafone.
 






6476 posts

Uber Geek
+1 received by user: 390

Trusted
Subscriber

  Reply # 596963 19-Mar-2012 07:53 Send private message

Ah ok, thanks. They advertise that they roam to Vodafone when you can't get onto their towers, but I bet the language is precise enough that they can get away with it. I guess it's to save money, but what they're doing seems to go against what their advertising says.

Perhaps they should be more precise about their coverage maps and where things will and won't fall over to Vodafone.




Asus eee pad transformer
iPod 2G
Windows 7 PC
Lots and lots of Nikon camera gear

2748 posts

Uber Geek
+1 received by user: 406

Trusted
Subscriber

  Reply # 596965 19-Mar-2012 08:00 Send private message

timmmay: 
Perhaps they should be more precise about their coverage maps and where things will and won't fall over to Vodafone.


Coverage maps are based on computer models of radio signal propagation and as such, are never completely accurate. This is true for all mobile providers the world over; nothing special about the way we do it.

Likewise all carriers have blackspots. This is the nature of wireless communications. If your current carrier has terrible coverage in the exact place where you live or work then your options are firstly to call customer care and complain, and then if you get no joy, to switch carrier.

While it's unfortunate you were unable to receive calls during the wedding on Saturday I'm sure you'll find there are places where Vodafone & Telecom have bad coverage too, and you can't roam onto another carrier in that situation either.


EDIT: Having said that I'm somewhat surprised a Nokia couldn't pull it off... Must be a very black spot indeed. SaltyNZ wishes his iPhone had a Nokia radio in it. :-/




iPad Air + iPhone 5S + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.



6476 posts

Uber Geek
+1 received by user: 390

Trusted
Subscriber

  Reply # 596967 19-Mar-2012 08:07 Send private message

Thanks Salty. I was at Ohariu Farm, a popular wedding venue, so this will be affecting tens of people each week.

It would be a difficult area for any company to cover well, and the population density probably means 2degrees will never have a tower out there. Updating coverage maps to let people roam to Vodafone will probably be the only way that 2degrees customers will ever get coverage out there.




Asus eee pad transformer
iPod 2G
Windows 7 PC
Lots and lots of Nikon camera gear

16099 posts

Uber Geek
+1 received by user: 1155

Trusted
Vodafone NZ

  Reply # 596970 19-Mar-2012 08:22 Send private message

10s of people per week better get out there with your shovel now and start building Simon






6476 posts

Uber Geek
+1 received by user: 390

Trusted
Subscriber

  Reply # 596982 19-Mar-2012 08:54 Send private message

Yeah not a huge number of people, so not really a big priority i'm sure. It's mostly the annoyance factor, knowing the phone should roam to VF as advertised but that it doesn't.

Incidentally 10 people a week is around 5000 people a year. Say an average wedding size of 100 people, 30% on 2deg, that's 15,000 people a year that wonder why their phone doesn't have coverage when their Vodafone friends do.




Asus eee pad transformer
iPod 2G
Windows 7 PC
Lots and lots of Nikon camera gear

2748 posts

Uber Geek
+1 received by user: 406

Trusted
Subscriber

  Reply # 596984 19-Mar-2012 08:58 Send private message

timmmay: Thanks Salty. I was at Ohariu Farm, a popular wedding venue, so this will be affecting tens of people each week.

It would be a difficult area for any company to cover well, and the population density probably means 2degrees will never have a tower out there. Updating coverage maps to let people roam to Vodafone will probably be the only way that 2degrees customers will ever get coverage out there.


Unfortunately we can't open up roaming with that granularity. Roaming exclusion works at the LAC level; wherever our coverage nominally extends across a whole Vodafone LAC, that LAC is turned off.

LACs typically range in size from a few kilometres across to tens, possibly hundreds across in rural areas.

However I think the reality is that John is right - coverage in very rural areas will probably not be forthcoming for some time. 




iPad Air + iPhone 5S + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.

68 posts

Master Geek


  Reply # 596985 19-Mar-2012 09:03 Send private message

timmmay: Ah ok, thanks. They advertise that they roam to Vodafone when you can't get onto their towers, but I bet the language is precise enough that they can get away with it. I guess it's to save money, but what they're doing seems to go against what their advertising says.

Perhaps they should be more precise about their coverage maps and where things will and won't fall over to Vodafone.


To be fair, their site does make this quite clear

http://www.2degreesmobile.co.nz/mobile-sites
Q. Does 2degrees have national coverage?

Yes. We’ve built our own network in Auckland, Wellington, Christchurch and Queenstown. Outside these areas, our customers roam on the Vodafone network.
 

Although this may need to be updated to include other cities that have been launched.



6476 posts

Uber Geek
+1 received by user: 390

Trusted
Subscriber

  Reply # 597004 19-Mar-2012 09:39 Send private message

Interesting, thanks Salty. I guess while their website is quite precise the impression I got from the advertising I saw is if 2degrees fails then you fallback to Vodafone.

Why wouldn't it fallback to Vodafone if there's no 2degrees signal everywhere? Cost to 2degrees, I guess.

Fortunately I don't need rural coverage in urban areas often, I guess anyone who does stays with Vodafone or Telecom.




Asus eee pad transformer
iPod 2G
Windows 7 PC
Lots and lots of Nikon camera gear

68 posts

Master Geek


  Reply # 597007 19-Mar-2012 09:57 Send private message

timmmay:

Fortunately I don't need rural coverage in urban areas often, I guess anyone who does stays with Vodafone or Telecom.


As Salty pointed out - each network has low coverage and non coverage areas.
There are places where 2D has coverage that TCNZ and VF do not, and the same goes for other combinations of that.

Best option is to try the operator where you expect to use them and choose accordingly.


 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Geekzone giveaway: Thecus N2310 NAS
Created by freitasm, last reply by Dunnersfella on 24-Jul-2014 23:17 (81 replies)
Pages... 4 5 6


Is chorus going to deliberately slow adsl internet down
Created by rugrat, last reply by NonprayingMantis on 24-Jul-2014 18:44 (38 replies)
Pages... 2 3


MH 17 "shot down" all dead
Created by joker97, last reply by ScuL on 24-Jul-2014 21:40 (203 replies)
Pages... 12 13 14


PB Computers experiences
Created by KiwiNZ, last reply by blakamin on 24-Jul-2014 20:43 (41 replies)
Pages... 2 3


Huge Fuss, didn't even make it a year.
Created by networkn, last reply by Glassboy on 22-Jul-2014 19:50 (121 replies)
Pages... 7 8 9


Skinny's new aggressive ad campaign
Created by Yabanize, last reply by Yabanize on 22-Jul-2014 23:35 (52 replies)
Pages... 2 3 4


Sickening floral smell in car, What next?
Created by TimA, last reply by kiwirock on 25-Jul-2014 02:26 (31 replies)
Pages... 2 3


Giving notice
Created by IlDuce, last reply by kharris on 24-Jul-2014 17:36 (15 replies)


Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.