I support a lot of small businesses, a lot of them are still using MYOB and/or quickbooks. And it almost always translates to no end of issues, manily presenting as slow speeds in the application. Apparently, a RAID 10 array with 4 x 15,000 RPM disks and a gigabit network is not fast enough for MYOB.
Their knowledge base/sites help reads like some rubbish from 1999: http://myobaustralia.custhelp.com/app/answers/detail/a_id/9322
e.g. To minimise issues with the NIC, ensure that:
- All NICs operate at a minimum of 100 Mbps.
- Avoid mixing different brands to ensure consistency.
- Many "off the shelf" computers have NICs pre-installed, however some have "onboard" models or are of poor quality. Consider upgrading the NICs if this is the case for any of your systems.
Seems like rubbish. So they want me to purchase an Intel Pro 1000 pci-e gigabit network card for every machine running this accounting application?
I think the real issue is the application is a terribly bloated cancerous tumor that they have no intention of investing time to fix, but I digress.
The entire company file is 200 MB. The whole thing can be transferred from the server in 4 seconds flat. And yet, users are experiencing HUGE delays switching from screen to screen in MYOB.
Whenever I post on the official support forum, the solution is to "use a terminal server", as if that's something you can set up in one afternoon and call it a day.
Is there someone here that has MYOB running properly? If yes, what did you do to get it working right? I've tried all the simple solutions like ensuring financial data is split off from year to year into a new MYOB file to reduce file size etc. I've also run iperf to test performance of the network and it always comes out as expected.
Edit, thought I'd add that in all cases that I'm having trouble in is when I've moved the company file to a server and shared out the folder as a SMB share. Server 2008, 2008 R2, 2012 all seem to suffer from the same issue.