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Forums › Snap › UFB Poor Performance
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54 posts

Master Geek
  Reply # 729120 8-Dec-2012 22:21

Yes I'm on the 30/10Mb, in Auckland.

363 posts

Ultimate Geek

Trusted
  Reply # 729123 8-Dec-2012 22:28 Send private message

Ah right that makes more sense then as the host is on Snap's network so you should get close to max speed. I'm on 100/50 so there's obviously something else faulty going on there.




nicegear.co.nz - VoIP, DVB and other Linux compatible hardware

79 posts

Master Geek

Trusted
  Reply # 729256 9-Dec-2012 13:15 Send private message

hads: Ah right that makes more sense then as the host is on Snap's network so you should get close to max speed. I'm on 100/50 so there's obviously something else faulty going on there.


You're connected to Telecom BB, aren't you?




Tim.

363 posts

Ultimate Geek

Trusted
  Reply # 729393 9-Dec-2012 19:55 Send private message

I was but it got disconnected a few days ago, I've now only got the Snap UFB and a Fyx DSL line as a backup.




nicegear.co.nz - VoIP, DVB and other Linux compatible hardware

363 posts

Ultimate Geek

Trusted
  Reply # 732837 15-Dec-2012 07:22 Send private message

Just to report back, Snap were very helpful in the end. One of their staff visited me with a box to run some tests and they discovered that Chorus had provisioned the connection incorrectly.

That is now fixed and I can get excellent National download speeds (~89mbit HTTP to Snap's network) and decent International download speeds (~21mbit over rsync+ssh to Linode/HE Fremont).

I still need to do a little more testing with the upload which seems somewhat restricted but overall very good.

Thanks Snap people.




nicegear.co.nz - VoIP, DVB and other Linux compatible hardware

10 posts

Wannabe Geek
  Reply # 732840 15-Dec-2012 08:05 Send private message

Thanks for the update hads.

Were Snap able to fix the line provisioning issue themselves or did chorus need to do it?

Thanks.

123 posts

Master Geek

Subscriber
  Reply # 738821 31-Dec-2012 10:57

My Snap connection is now good, this is the speedtest done today

10 posts

Wannabe Geek
  Reply # 738995 31-Dec-2012 20:59 Send private message

Mine was also fixed about a week ago now. My issue was a simple error, I was provisioned on the 30mbps plan which should have been 100mbps.

BDFL
43755 posts

Uber Geek

Administrator
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Geekzone
Subscriber
  Reply # 742677 10-Jan-2013 10:23 Send private message

I was asked to lock this thread as this problem is deemed solved. Can the OP please confirm it's indeed solved so I can lock it?






Mauricio Freitas (Geekzone Admin, Devil's Advocate, my blog, technology disclosure, my tweets, Web Performance Optimization) 

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54 posts

Master Geek
  Reply # 742708 10-Jan-2013 11:14

Confirmed :).

BDFL
43755 posts

Uber Geek

Administrator
Trusted
Geekzone
Subscriber
  Reply # 742715 10-Jan-2013 11:33 Send private message

I am told this problem is solved, therefore I am locking this thread to prevent new users posting unrelated replies.





Mauricio Freitas (Geekzone Admin, Devil's Advocate, my blog, technology disclosure, my tweets, Web Performance Optimization) 

Geekzone Price comparison | Amazon Kindle order page | How to get the best out of Geekzone | New Zealand IT Jobs | Geekzone News | Jinglebugs 

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