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60 posts

Master Geek


  Reply # 729120 8-Dec-2012 22:21

Yes I'm on the 30/10Mb, in Auckland.

378 posts

Ultimate Geek
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  Reply # 729123 8-Dec-2012 22:28 Send private message

Ah right that makes more sense then as the host is on Snap's network so you should get close to max speed. I'm on 100/50 so there's obviously something else faulty going on there.




108 posts

Master Geek
+1 received by user: 19

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Snap Internet

  Reply # 729256 9-Dec-2012 13:15 Send private message

hads: Ah right that makes more sense then as the host is on Snap's network so you should get close to max speed. I'm on 100/50 so there's obviously something else faulty going on there.


You're connected to Telecom BB, aren't you?




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378 posts

Ultimate Geek
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  Reply # 729393 9-Dec-2012 19:55 Send private message

I was but it got disconnected a few days ago, I've now only got the Snap UFB and a Fyx DSL line as a backup.




378 posts

Ultimate Geek
+1 received by user: 2

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  Reply # 732837 15-Dec-2012 07:22 Send private message

Just to report back, Snap were very helpful in the end. One of their staff visited me with a box to run some tests and they discovered that Chorus had provisioned the connection incorrectly.

That is now fixed and I can get excellent National download speeds (~89mbit HTTP to Snap's network) and decent International download speeds (~21mbit over rsync+ssh to Linode/HE Fremont).

I still need to do a little more testing with the upload which seems somewhat restricted but overall very good.

Thanks Snap people.




10 posts

Wannabe Geek


  Reply # 732840 15-Dec-2012 08:05 Send private message

Thanks for the update hads.

Were Snap able to fix the line provisioning issue themselves or did chorus need to do it?

Thanks.

129 posts

Master Geek
+1 received by user: 3

Subscriber

  Reply # 738821 31-Dec-2012 10:57

My Snap connection is now good, this is the speedtest done today


10 posts

Wannabe Geek


  Reply # 738995 31-Dec-2012 20:59 Send private message

Mine was also fixed about a week ago now. My issue was a simple error, I was provisioned on the 30mbps plan which should have been 100mbps.


BDFL
49531 posts

Uber Geek
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Geekzone
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  Reply # 742677 10-Jan-2013 10:23 Send private message

I was asked to lock this thread as this problem is deemed solved. Can the OP please confirm it's indeed solved so I can lock it?







60 posts

Master Geek


  Reply # 742708 10-Jan-2013 11:14

Confirmed :).

BDFL
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  Reply # 742715 10-Jan-2013 11:33 Send private message

I am told this problem is solved, therefore I am locking this thread to prevent new users posting unrelated replies.




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