Hi All,

I started the churn process to Snap VDSL from Slingshot ADSL on Monday and was wondering what kind of updates I should expect from Snap RE: my signup.

So far I've had no status updates other than the first email to confirm I had signed up. That email mentioned I would be given an update with in 24-48 hours which has past and nothing to confirm anything is even progressing.

My concern at this point is I signed up knowing there was 10 business days between that date and my end of month roll over with slingshot and would prefer not to have to battle thru another month of Slingshot's worsening service.

I plan to call after later today but thought I'd hit up here first in case my situation is the normal thing and not to worry.




Also I mentioned in the comments during signup that if there were no VDSL ports to contact me asap so I would move to ADSL with Snap instead.

 

Thanks

Mat