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112 posts

Master Geek
+1 received by user: 5


  Reply # 744079 13-Jan-2013 14:36 Send private message

oh yeh i agree, just thought id throw it out there just incase :/

anywho tho my latency to US is still 100 odd higher then it normally is :/, exact same issue I had a couple weeks ago

103 posts

Master Geek
+1 received by user: 16

Trusted
Snap Internet

  Reply # 744358 14-Jan-2013 08:50 Send private message

Hello gents,

We've noticed an issue that has occurred with connectivity inside our upstream in the USA. We believe it's occurred twice or so. Basically, traffic is getting to the US (and many destinations within the US) reasonably well, but in a few situations, traffic has been shuffled onto a higher-latency path inside the US.

This usually doesn't last long; we've only observed this event twice so far.

We're having a chat with our upstream to see why this is happening, and to come up with a plan to make this go away.




“I do not think there is any thrill that can go through the human heart like that felt by the inventor as he sees some creation of the brain unfolding to success... Such emotions make a man forget food, sleep, friends, love, everything.” - Nikola Tesla

Disclaimer: Views expressed in my posts do not necessarily reflect those views of my employer.

112 posts

Master Geek
+1 received by user: 5


  Reply # 744696 14-Jan-2013 18:08 Send private message

Yay!

hope its fixed soon, 350 ms to US servers makes me sad

8 posts

Wannabe Geek


  Reply # 744872 15-Jan-2013 09:14 Send private message

This is my trace route to a league of legends server.  Issue looks to have been resolved.  Can someone else confirm?

  1    <1 ms    <1 ms    <1 ms  fritz.box [192.168.1.1]

  2    14 ms    21 ms    65 ms  20.17.69.111.static.snap.net.nz [111.69.17.20]

  3     5 ms     5 ms     5 ms  24.17.69.111.static.snap.net.nz [111.69.17.24]

  4     *        *        *     Request timed out.

  5     *        *        *     Request timed out.

  6    20 ms    22 ms    29 ms  xe-0-3-0-1037.mdr.core.snap.net.nz [111.69.27.66

  7    20 ms    19 ms    20 ms  111-69-27-65.core.snap.net.nz [111.69.27.65]

  8    21 ms    21 ms    21 ms  210.80.27.5

  9    21 ms    21 ms    21 ms  0.xo-1-0-0.XT4.AKL1.ALTER.NET [210.80.35.17]

 10   212 ms   213 ms   212 ms  0.so-0-0-0.IL2.LAX12.Alter.Net [210.80.50.89]

 11   152 ms   152 ms   152 ms  0.xe-3-3-0.IL4.LAX9.ALTER.NET [152.63.114.17]

 12   180 ms   226 ms   180 ms  0.xe-6-1-2.XL4.LAX15.ALTER.NET [152.63.5.118]

 13   153 ms   153 ms   153 ms  POS7-0-0.GW3.LAX15.ALTER.NET [152.63.112.109]

 14   154 ms   153 ms   153 ms  internapGIGE-gw.customer.alter.net [157.130.236.110]

 15   152 ms   152 ms   152 ms  border2.po2-20g-bbnet2.lax010.pnap.net [216.52.255.93]

 16   151 ms   152 ms   152 ms  66.150.148.66

112 posts

Master Geek
+1 received by user: 5


  Reply # 745190 15-Jan-2013 16:19 Send private message

IDK about league but I'm still pinging 250+ to all US west servers (WoW & HoN)

2107 posts

Uber Geek
+1 received by user: 16


  Reply # 745252 15-Jan-2013 18:30 Send private message

kiwijunglist: SNAP-CHCH

Tracing route to 12.129.254.216 over a maximum of 30 hops

1 2 ms 1 ms 7 ms 192.168.1.1
2 18 ms 33 ms 30 ms 20.17.69.111.static.snap.net.nz [111.69.17.20]
3 15 ms 22 ms 11 ms 24.17.69.111.static.snap.net.nz [111.69.17.24]
4 * * * Request timed out.
5 * * * Request timed out.
6 32 ms 27 ms 25 ms xe-0-3-0-1037.mdr.core.snap.net.nz [111.69.27.66]
7 25 ms 30 ms 33 ms 111-69-27-65.core.snap.net.nz [111.69.27.65]
8 149 ms 151 ms 149 ms te7-3.ccr01.sjc05.atlas.cogentco.com [38.122.92.105]
9 150 ms 153 ms 150 ms te0-3-0-7.ccr22.sjc01.atlas.cogentco.com [154.54.6.69]
10 192 ms 190 ms 189 ms te0-2-0-1.ccr22.lax01.atlas.cogentco.com [154.54.5.70]
11 162 ms 167 ms 162 ms te0-1-0-4.ccr22.lax05.atlas.cogentco.com [154.54.29.202]
12 239 ms 231 ms 228 ms 192.205.35.5
13 * 209 ms 209 ms cr2.la2ca.ip.att.net [12.122.84.218]
14 233 ms 265 ms 221 ms gar29.la2ca.ip.att.net [12.122.129.241]
15 * 206 ms 212 ms 12.122.251.190
16 210 ms 204 ms 200 ms 206.16.68.46


Tracing route to 12.129.254.216 over a maximum of 30 hops

1 3 ms 7 ms 1 ms 192.168.1.1
2 12 ms 10 ms 22 ms 20.17.69.111.static.snap.net.nz [111.69.17.20]
3 11 ms 11 ms 10 ms 24.17.69.111.static.snap.net.nz [111.69.17.24]
4 * * * Request timed out.
5 * * * Request timed out.
6 26 ms 25 ms 35 ms xe-0-3-0-1037.mdr.core.snap.net.nz [111.69.27.66]
7 25 ms 25 ms 25 ms 111-69-27-65.core.snap.net.nz [111.69.27.65]
8 156 ms 150 ms 150 ms te7-3.ccr01.sjc05.atlas.cogentco.com [38.122.92.105]
9 151 ms 151 ms 151 ms te0-3-0-7.ccr22.sjc01.atlas.cogentco.com [154.54.6.69]
10 190 ms 189 ms 189 ms te0-2-0-1.ccr22.lax01.atlas.cogentco.com [154.54.5.70]
11 163 ms 163 ms 163 ms te0-1-0-4.ccr22.lax05.atlas.cogentco.com [154.54.29.202]
12 231 ms 232 ms 270 ms 192.205.35.5
13 209 ms 216 ms 206 ms cr1.la2ca.ip.att.net [12.122.84.202]
14 203 ms 232 ms 205 ms gar29.la2ca.ip.att.net [12.122.129.241]
15 204 ms 232 ms 205 ms 12.122.251.190
16 387 ms 210 ms 211 ms 206.16.68.46


It's no better, infact the average times are slightly worse.




HTPC - Intel i3-2100 / 12GB DDR3 / GA-Z77X-UD5H / HD4670 1GB / HVR2200 / 750GB + 4 x 3TB / Win 7 x64 / MediaPortal 1.5
PC - Intel e8500 / 8GB DDR2 / HD5830 1GB / Win7 x64

112 posts

Master Geek
+1 received by user: 5


  Reply # 745309 15-Jan-2013 20:33 Send private message

Tracing route to 12.129.254.216 over a maximum of 30 hops

1 1 ms <1 ms <1 ms fritz.box [192.168.178.1]
2 7 ms 8 ms 8 ms 20.17.69.111.static.snap.net.nz [111.69.17.20]
3 5 ms 8 ms 5 ms 24.17.69.111.static.snap.net.nz [111.69.17.24]
4 * * * Request timed out.
5 * * * Request timed out.
6 21 ms 21 ms 20 ms xe-0-3-0-1037.mdr.core.snap.net.nz [111.69.27.66
]
7 92 ms 22 ms 22 ms 111-69-27-65.core.snap.net.nz [111.69.27.65]
8 147 ms 145 ms 145 ms te7-3.ccr01.sjc05.atlas.cogentco.com [38.122.92.
105]
9 172 ms 173 ms 173 ms te0-3-0-7.ccr22.sjc01.atlas.cogentco.com [154.54
.6.69]
10 158 ms 158 ms 159 ms te0-2-0-1.ccr22.lax01.atlas.cogentco.com [154.54
.5.70]
11 187 ms 185 ms 186 ms 154.54.88.193
12 195 ms 242 ms 207 ms att.lax05.atlas.cogentco.com [154.54.11.10]
13 218 ms 229 ms 226 ms cr1.la2ca.ip.att.net [12.122.84.202]
14 220 ms 229 ms 193 ms gar20.la2ca.ip.att.net [12.122.128.181]
15 345 ms 244 ms 414 ms 12.122.251.190
16 193 ms 200 ms 197 ms mdf001c7613r0004-gig-10-1.lax1.attens.net [12.12
9.193.250]

Looks like its gotten worse :/

2107 posts

Uber Geek
+1 received by user: 16


  Reply # 745412 16-Jan-2013 00:27 Send private message





HTPC - Intel i3-2100 / 12GB DDR3 / GA-Z77X-UD5H / HD4670 1GB / HVR2200 / 750GB + 4 x 3TB / Win 7 x64 / MediaPortal 1.5
PC - Intel e8500 / 8GB DDR2 / HD5830 1GB / Win7 x64

2107 posts

Uber Geek
+1 received by user: 16


  Reply # 745413 16-Jan-2013 00:29 Send private message

So I'm not sure why you suggested tracert on the above IP, when that IP isn't mentioned in the official server IP list :D




HTPC - Intel i3-2100 / 12GB DDR3 / GA-Z77X-UD5H / HD4670 1GB / HVR2200 / 750GB + 4 x 3TB / Win 7 x64 / MediaPortal 1.5
PC - Intel e8500 / 8GB DDR2 / HD5830 1GB / Win7 x64

1036 posts

Uber Geek
+1 received by user: 39


  Reply # 745435 16-Jan-2013 07:34 Send private message

kiwijunglist: So I'm not sure why you suggested tracert on the above IP, when that IP isn't mentioned in the official server IP list :D


he was tracing a wow server which goes via cogent, rather than alter.net. 

cogent over multiple different isp's have had issues in both san jose, and los angeles with connecting to at&t (connecting with at&t in los angeles both times i think)

i think people see high latency for one thing, then they have high latency to something else, so think it's related.  it may not have been related in this instance, but a separate similar issue.

debugging these issues can be kind of complicated, as the traffic coming back from the US may take a different route than the traffic going to the server, and yet traceroute will only show you the path taken to the server.

112 posts

Master Geek
+1 received by user: 5


  Reply # 745892 16-Jan-2013 19:47 Send private message

Hey Tim any news? :(

2107 posts

Uber Geek
+1 received by user: 16


  Reply # 745903 16-Jan-2013 20:06 Send private message

my ping slightly lower today 160-180. Still it needs to be ~130-140 like it was with orcon.




HTPC - Intel i3-2100 / 12GB DDR3 / GA-Z77X-UD5H / HD4670 1GB / HVR2200 / 750GB + 4 x 3TB / Win 7 x64 / MediaPortal 1.5
PC - Intel e8500 / 8GB DDR2 / HD5830 1GB / Win7 x64



71 posts

Master Geek


  Reply # 746949 18-Jan-2013 16:19 Send private message

My ping is still fluctuating between 1000ms - 5000ms which makes it impossible to play, luckily I can tether my Vodafone mobile and get 180ms ping..

NZ pings and throughput is great though, which is what I use 99% of the time, so no major drama

112 posts

Master Geek
+1 received by user: 5


  Reply # 747216 19-Jan-2013 00:57 Send private message

Latency is flawless right now, Could it possibly be a congestion issue? Unless you guys have done something on your end?

Tracing route to 12.129.254.216 over a maximum of 30 hops

1 2 10 ms 27 ms 7 ms 20.17.69.111.static.snap.net.nz [111.69.17.20]
3 7 ms 8 ms 5 ms 24.17.69.111.static.snap.net.nz [111.69.17.24]
4 * * * Request timed out.
5 * * * Request timed out.
6 21 ms 22 ms 21 ms xe-0-3-0-1037.mdr.core.snap.net.nz [111.69.27.66
]
7 21 ms 22 ms 19 ms 111-69-27-65.core.snap.net.nz [111.69.27.65]
8 146 ms 144 ms 144 ms te7-3.ccr01.sjc05.atlas.cogentco.com [38.122.92.
105]
9 172 ms 173 ms 173 ms te0-3-0-7.ccr22.sjc01.atlas.cogentco.com [154.54
.6.69]
10 157 ms 159 ms 158 ms te0-2-0-1.ccr22.lax01.atlas.cogentco.com [154.54
.5.70]
11 185 ms 184 ms 184 ms 154.54.88.193
12 158 ms 159 ms 158 ms att.lax05.atlas.cogentco.com [154.54.11.10]
13 189 ms 188 ms 186 ms cr1.la2ca.ip.att.net [12.122.84.202]
14 158 ms 186 ms 157 ms gar20.la2ca.ip.att.net [12.122.128.181]
15 186 ms 187 ms 187 ms 12.122.251.190
16 159 ms 159 ms 159 ms mdf001c7613r0004-gig-10-1.lax1.attens.net [12.12
9.193.250]



112 posts

Master Geek
+1 received by user: 5


  Reply # 747845 20-Jan-2013 16:52 Send private message

Nvm back to horrible 260+

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