Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



52 posts

Master Geek
+1 received by user: 1


Topic # 113452 17-Jan-2013 11:54 Send private message

I've very seriously considering moving to Snap and taking advantage of VoIP. If I switch to the Snap VDSL Plus plan do I still need to pay Telecom for line rental and maintenance?

Create new topic

dan

576 posts

Ultimate Geek
+1 received by user: 16


  Reply # 746277 17-Jan-2013 11:56 Send private message

No, you dont. you would only be paying snap.

3229 posts

Uber Geek
+1 received by user: 113

Trusted

  Reply # 746279 17-Jan-2013 11:57 Send private message

No you don't. You can choose to move your existing Telecom phone number across to Snap's VOIP line or get a new phone number. Your physical phone line will then be disconnected. You still need to inform Telecom later when you have been switched over so that they can stop billing you.






52 posts

Master Geek
+1 received by user: 1


  Reply # 746281 17-Jan-2013 11:58 Send private message

Cool, thanks!

195 posts

Master Geek
+1 received by user: 5


  Reply # 746429 17-Jan-2013 15:58 Send private message

Here is the way most people switch and is great value.  Ask Snap to just take your internet and get a naked VDSL plan.  Then port your number to 2Talk and run your phone number through the Fritz Box Snap provides then you can have cheap calling with voicemail, caller ID and free national calls etc for $11 month.  There is no need to tell Telecom if the number is ported they will stop billing you from that date.

Hawkes Bay
8481 posts

Uber Geek
+1 received by user: 3

Mod Emeritus
Trusted
Subscriber

  Reply # 746432 17-Jan-2013 16:01 Send private message

fellaintga: Here is the way most people switch and is great value.  Ask Snap to just take your internet and get a naked VDSL plan.  Then port your number to 2Talk and run your phone number through the Fritz Box Snap provides then you can have cheap calling with voicemail, caller ID and free national calls etc for $11 month.  There is no need to tell Telecom if the number is ported they will stop billing you from that date.

*Always* call your provider after new connection for the service that provider was giving you is confirmed as working with new provider.

Billing faults are very common, especially continued charging in this scenario.




Visit http://www.thecloud.net.nz for New Zealand based Hosted Exchange, Virtual Servers, Web Hosting, FTP Backup & more.
(1GB free FTP storage, or larger plans from $5.75)
 
 - Setup your own mailserver at home on Ubuntu Server - full step by step howto here.
 - Have you seen this: Nathan "KFC4LIFE" Dunn.


20204 posts

Uber Geek
+1 received by user: 1753

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 746442 17-Jan-2013 16:15 Send private message

fellaintga: Here is the way most people switch and is great value.  Ask Snap to just take your internet and get a naked VDSL plan.  Then port your number to 2Talk and run your phone number through the Fritz Box Snap provides then you can have cheap calling with voicemail, caller ID and free national calls etc for $11 month.  There is no need to tell Telecom if the number is ported they will stop billing you from that date.


That's fine if you want to pay the $400 cost for a new non POTS install. Since Snap! can't provision services on top of an active line you would need to get a new VDSL2 install on a 2nd pair, then port your Telecom number to Snap! to disconnect the services.

You need to sort your wiring out for VDSL2 anyway either by installing a master filter or eliminating all jackpoints and wiring the modem into a new DSL only jackpoint so you may want to pay this cost to ensure things are done correctly.

195 posts

Master Geek
+1 received by user: 5


  Reply # 746575 17-Jan-2013 21:23 Send private message

sbiddle:
fellaintga: Here is the way most people switch and is great value.  Ask Snap to just take your internet and get a naked VDSL plan.  Then port your number to 2Talk and run your phone number through the Fritz Box Snap provides then you can have cheap calling with voicemail, caller ID and free national calls etc for $11 month.  There is no need to tell Telecom if the number is ported they will stop billing you from that date.


That's fine if you want to pay the $400 cost for a new non POTS install. Since Snap! can't provision services on top of an active line you would need to get a new VDSL2 install on a 2nd pair, then port your Telecom number to Snap! to disconnect the services.

You need to sort your wiring out for VDSL2 anyway either by installing a master filter or eliminating all jackpoints and wiring the modem into a new DSL only jackpoint so you may want to pay this cost to ensure things are done correctly.


Really well thats what I did and there was no charge.  He can sort out the wiring later once the number is ported to 2Talk which should improve the sync rate.  Yes I had a jackpoint direct to the ETP already but still no charge and had Naked VDSL with Snap and line with Vodafone on same pair for a week until number ported.  This is the way Snap advised and worked perfect.

121 posts

Master Geek
+1 received by user: 4


  Reply # 755549 4-Feb-2013 14:04 Send private message

fellaintga:
sbiddle:
fellaintga: Here is the way most people switch and is great value.  Ask Snap to just take your internet and get a naked VDSL plan.  Then port your number to 2Talk and run your phone number through the Fritz Box Snap provides then you can have cheap calling with voicemail, caller ID and free national calls etc for $11 month.  There is no need to tell Telecom if the number is ported they will stop billing you from that date.


That's fine if you want to pay the $400 cost for a new non POTS install. Since Snap! can't provision services on top of an active line you would need to get a new VDSL2 install on a 2nd pair, then port your Telecom number to Snap! to disconnect the services.

You need to sort your wiring out for VDSL2 anyway either by installing a master filter or eliminating all jackpoints and wiring the modem into a new DSL only jackpoint so you may want to pay this cost to ensure things are done correctly.


Really well thats what I did and there was no charge.  He can sort out the wiring later once the number is ported to 2Talk which should improve the sync rate.  Yes I had a jackpoint direct to the ETP already but still no charge and had Naked VDSL with Snap and line with Vodafone on same pair for a week until number ported.  This is the way Snap advised and worked perfect.


I took a similar approach..

1. Moved ADSL/POTS service to Snap intact
2. Once with Snap I ported my number to 2talk and set it up on my new Fritz!Box
3. Snap upgraded my line from ADSL to VDSL
4. Will disconnect second jackpoint and/or install a splitter myself when I get around to it.. 

The invoices ended up a mess but the total charges were correct - including the special of 2 months free VDSL rental that they had running at the time. 

There's plenty of people out there who will do a splitter install cheaper than Chorus as well. Coffeebaron seems to be popular on GZ.

Step 2 is optional if you don't want to use Snap's VOIP service (2talk needs a bit of knowhow).

Best bet is to explain to the Snap team what you're wanting. They're clued up and very helpful. 



52 posts

Master Geek
+1 received by user: 1


  Reply # 755651 4-Feb-2013 16:11 Send private message

The possible $400 install costs scared me away for now. Fortunately I went back and had a chat with my provider (Telstra) who agreed to reduced our monthly costs by $70 without sacrificing any services!

So we're giving them another year and we'll see how the VDSL/VoIP option shapes up.

Create new topic

Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

forgot how to unlock a car door
Created by joker97, last reply by benokobi on 18-Dec-2014 22:08 (38 replies)
Pages... 2 3


Spray Foam Insulation
Created by AACTech, last reply by timmmay on 18-Dec-2014 16:19 (28 replies)
Pages... 2


Has Spark (Telecom) locked their iphone 6 ?
Created by anewguy2014, last reply by michaelmurfy on 17-Dec-2014 14:32 (25 replies)
Pages... 2


Lightbox launches on PlayStation 4
Created by freitasm, last reply by networkn on 18-Dec-2014 22:18 (22 replies)
Pages... 2


In defence of cats
Created by Rikkitic, last reply by DarthKermit on 17-Dec-2014 15:40 (68 replies)
Pages... 3 4 5


How to cool a room
Created by E3xtc, last reply by joker97 on 18-Dec-2014 22:34 (21 replies)
Pages... 2


Slaughter of Innocents
Created by networkn, last reply by networkn on 18-Dec-2014 20:08 (43 replies)
Pages... 2 3


How is iParcel these days?
Created by peejayw, last reply by surfisup1000 on 18-Dec-2014 21:45 (19 replies)
Pages... 2



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.