Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



165 posts

Master Geek
+1 received by user: 3


Topic # 138713 14-Jan-2014 15:22 Send private message

Does anyone know what time of day Snap data usage for the month is reset, and starts the new month?
My Snap fibre billing cycle is 15 Dec 2013 - 15 Jan 2014, does this mean my current month finishes and new data is available from:
- 12:00am 15 Jan
- 12:00pm 15 Jan
- Some other time?

Thanks

Create new topic
56 posts

Master Geek
+1 received by user: 4


  Reply # 966889 14-Jan-2014 15:30 Send private message

mine is 4PM on the 16th each month.

43 posts

Geek
+1 received by user: 13


  Reply # 966890 14-Jan-2014 15:31 Send private message

I would assume it is 12am if you got that date range from your account page under you plan.

My account shows 5:00pm 14 Dec 13 - 5:00pm 14 Jan 14. I believe this is because we where first connected at 4:57pm because it was 4:57pm for a couple of years.

As to if it's the 14th - 15th or 15th - 14th. Try asking snap or wait until tomorrow to find out.

1123 posts

Uber Geek
+1 received by user: 56


  Reply # 966891 14-Jan-2014 15:31 Send private message

Most likely new month will start exactly on 12:00am 15 Jan and your monthly data usage should be reset.




Server Guy
364 posts

Ultimate Geek
+1 received by user: 19

Trusted
Internet by Design
Subscriber

  Reply # 966893 14-Jan-2014 15:33 One person supports this post Send private message

It's different for each user depending on when you were connected.
Check your usage meter, it will say quite clearly.
If it has not time then I would assume midnight as stated above.






165 posts

Master Geek
+1 received by user: 3


  Reply # 966895 14-Jan-2014 15:36 Send private message

danielfaulknor: It's different for each user depending on when you were connected.
Check your usage meter, it will say quite clearly.
If it has not time then I would assume midnight as stated above.


Thanks, I was looking at the wrong page on the Snap site, doh!
URL "/summary" does in fact show the time of 7pm.
I was looking at URL "/summary/baseplan/", which did not have a time.

Thanks! :)

615 posts

Ultimate Geek
+1 received by user: 97

Trusted
Snap Internet

  Reply # 966918 14-Jan-2014 15:48 Send private message

Hi All,

I think this has already been answered! but just to confirm it’s the start of the hour at which your account was activated.

Thanks,
TheRalph




snap!

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^MC Michelle Clements
^RO Ricky Owens
^MW Michael Wadman

Create new topic





Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when new jobs are posted to our jobs board:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Telecom introduces unlimited broadband data plan
Created by freitasm, last reply by NonprayingMantis on 23-Apr-2014 23:13 (93 replies)
Pages... 5 6 7


Stonedine
Created by Lizard1977, last reply by surfisup1000 on 23-Apr-2014 21:27 (58 replies)
Pages... 2 3 4


Telecom has started metering their TiVo customers' broadband usage (WITHOUT PRENOTIFICATION)
Created by Peteriv, last reply by mxpress on 23-Apr-2014 14:22 (69 replies)
Pages... 3 4 5


Forms of government for New Zealand
Created by charsleysa, last reply by KiwiNZ on 23-Apr-2014 20:57 (169 replies)
Pages... 10 11 12


Parallel imported product
Created by Wills1, last reply by joker97 on 23-Apr-2014 21:01 (53 replies)
Pages... 2 3 4


MH370 - Call for Search & Rescue Help
Created by DS248, last reply by joker97 on 23-Apr-2014 22:37 (737 replies)
Pages... 48 49 50


Labour MP Shane Jones to step down
Created by jeffnz, last reply by jeffnz on 23-Apr-2014 20:41 (32 replies)
Pages... 2 3


Upcoming Freeview Restack AUCKLAND
Created by Brunzy, last reply by richms on 23-Apr-2014 21:05 (13 replies)


Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.