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1126 posts

Uber Geek
+1 received by user: 194

Subscriber

Topic # 143545 18-Apr-2014 13:26 Send private message

Getting quite a bit of additional latency across the ditch today. 

BF4 servers I normally sit around ~48-50ms on are getting close to double that.

Tracert/winmtr shows the problem is not between me and snap.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| fritz.box - 0 | 56 | 56 | 0 | 0 | 1 | 0 |
| 111-69-1-254.core.snap.net.nz - 0 | 56 | 56 | 19 | 20 | 42 | 19 |
| 32.54.69.111.static.snap.net.nz - 0 | 56 | 56 | 19 | 20 | 44 | 20 |
| 23655.syd.equinix.com - 0 | 56 | 56 | 65 | 84 | 167 | 74 |
| as4739.syd.equinix.com - 0 | 56 | 56 | 64 | 86 | 187 | 73 |
| ae5.cr1.syd4.on.ii.net - 2 | 53 | 52 | 60 | 80 | 89 | 81 |
| ae0.cr1.syd7.on.ii.net - 0 | 56 | 56 | 64 | 79 | 91 | 73 |
| Te0-2-0.ar1.syd4.on.ii.net - 0 | 56 | 56 | 66 | 79 | 86 | 73 |
| ppp68-185.static.internode.on.net - 0 | 56 | 56 | 66 | 79 | 86 | 74 |
| 108.61.227.192.choopa.net - 2 | 53 | 52 | 59 | 79 | 85 | 80 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider




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8 posts

Wannabe Geek
+1 received by user: 1


  Reply # 1027307 18-Apr-2014 13:31 Send private message

I have noticed the same.  UFB, my ping is usually 38 - 40 on Australian servers, then some nights I end up pinging 55 - 65 at peak.  




89 posts

Master Geek
+1 received by user: 6


  Reply # 1027317 18-Apr-2014 13:51 One person supports this post Send private message

same here, but pretty much all international for me atm not just Ausiee connection.



1126 posts

Uber Geek
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  Reply # 1027319 18-Apr-2014 13:55 Send private message

And it seems to have just progressed to near total loss of international.

Tried opening 15 websites, about 4 loaded.

600 posts

Ultimate Geek
+1 received by user: 25

Smart Things NZ
Subscriber

  Reply # 1027321 18-Apr-2014 13:55 Send private message

Yep - big problems with anything international (Snap VDSL).




Check out www.smartthingsnz.co.nz for all your home automation needs. We specialise in Z-Wave products and are happy to answer any questions you might have about anything home automation related.

39 posts

Geek
+1 received by user: 6


  Reply # 1027322 18-Apr-2014 13:59 Send private message

Same here, no international traffic. Chch vdsl

dan

556 posts

Ultimate Geek
+1 received by user: 12


  Reply # 1027323 18-Apr-2014 13:59 Send private message

its not just international couldn't get to some NZ sites incl snap.net.nz website intermittently either over last 1-2 hours, but international is definitely worse





908 posts

Ultimate Geek
+1 received by user: 50

Trusted

  Reply # 1027325 18-Apr-2014 14:01 Send private message

Glad it's not just me. Christchurch UFB. National and international affected, seems random what you can and can't get to.

89 posts

Master Geek
+1 received by user: 6


  Reply # 1027326 18-Apr-2014 14:02 Send private message

dan: its not just international couldn't get to some NZ sites incl snap.net.nz website intermittently either over last 1-2 hours, but international is definitely worse






now you mentioned, just noticed trademe wont load too but snap.net.nz loads ok for me here. UFB Chch

There is an planed Maintenance this early morning, wondering if had anything to do with it?


Network Status (Planned Events) Planned Maintenance - South Island - 18th April



As part of Snap's programme of on-going network upgrades, we'll be performing maintenance on some of our equipment in the South Island. As a result, you may experience up to 10 minutes loss of connectivity between 4am and 7am on the 18th April. Affected Services: During the maintenance window South Island UFB & DSL customers will experience a loss of service while upgrades are performed.  If your connection does not resume itself, please restart your router. If connectivity issues still persist, please contact our 24/7 Helpdesk on 0800 BROADBAND (0800276232) We apologise for any inconvenience caused.  

647 posts

Ultimate Geek
+1 received by user: 121

Trusted
Snap Internet

  Reply # 1027328 18-Apr-2014 14:04 Send private message

Hi All,

Yes there are alot of network faults happening at the moment including 2 major fibre cuts, due to weather and also a large power outage in the South Island. Technicians are working on re-routing data so all should be well soon.

Thanks
TheRalph




snap!

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^MC Michelle - Technical Lead
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator



62 posts

Master Geek
+1 received by user: 2


  Reply # 1027329 18-Apr-2014 14:06 Send private message

And on UFB this means no phone (at least for me).

Not very happy...

If anyone has a way to get my phone working please let me know

18.04.14 14:03:56 Registration of Internet telephone number 03xxxx failed. Remote site reports reason for error 403 18.04.14 14:03:45 Registration of Internet telephone number 0xxxx failed. Remote site reports reason for error 403



1126 posts

Uber Geek
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Subscriber

  Reply # 1027330 18-Apr-2014 14:06 Send private message

Thanks for the update Ralph

100 posts

Master Geek
+1 received by user: 2


  Reply # 1027331 18-Apr-2014 14:11 Send private message

Thanks for the update Ralph, nice to know whats happening :) atm all international sites are refusing to load for me in Christchurch..



1126 posts

Uber Geek
+1 received by user: 194

Subscriber

  Reply # 1027335 18-Apr-2014 14:18 Send private message

I thought I still had some interntional, but it appears that all the sites i was looking at are on a CDN



1126 posts

Uber Geek
+1 received by user: 194

Subscriber

  Reply # 1027342 18-Apr-2014 14:39 Send private message

International back but still so laggy it's unusable for gaming.

908 posts

Ultimate Geek
+1 received by user: 50

Trusted

  Reply # 1027357 18-Apr-2014 14:44 Send private message

Seems to be back now

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