Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 


1146 posts

Uber Geek
+1 received by user: 202

Subscriber

  Reply # 1027386 18-Apr-2014 14:59 Send private message

And were gone again

99 posts

Master Geek
+1 received by user: 6


  Reply # 1027387 18-Apr-2014 15:00 Send private message

steve98: Seems to be back now


Speak too soon?cool think I just lost national and international again.



1146 posts

Uber Geek
+1 received by user: 202

Subscriber

  Reply # 1027393 18-Apr-2014 15:02 One person supports this post Send private message

D1NZ:
steve98: Seems to be back now


Speak too soon?cool think I just lost national and international again.


Yep.. well I enjoyed that 10 minutes of internet.. 



What does this tag do
339 posts

Ultimate Geek
+1 received by user: 46

Subscriber

  Reply # 1027395 18-Apr-2014 15:06 One person supports this post Send private message

Here I was going to spend the day watching Netflix..
Instead getting plagued by network monitors about sites and servers going up and down!
This is why one leg of a new international cable should really be landed in the south island

82 posts

Master Geek
+1 received by user: 6


  Reply # 1027397 18-Apr-2014 15:09 Send private message

Im having major issues with youtube all day.

Videos will not load saying there is a problem or sit buffering for 20+ minutes before starting to play (no internet traffic during this buffering time)

Thumbnails showing up blank etc.

Is anyone else experiencing this? is it related?

51 posts

Master Geek
+1 received by user: 2


  Reply # 1027407 18-Apr-2014 15:31 Send private message

Well, it seems to be back up and running now.
Fingers crossed!

703 posts

Ultimate Geek
+1 received by user: 148

Trusted
Snap Internet

  Reply # 1027413 18-Apr-2014 16:09 Send private message

Hi All,

Sorry about that, we had a reasonably amount of fibre/power events that happened all at once, mainly affected South Island users, all back to normal though, there are however a number of DSLAM's out there which are without power, or out because of cut fibre.

The NZ - AU congestion may have been a side effect, this should be back to normal

There are 2 major fibre outages in the South Island which we have routed around, both are quite significant and are responsible for a fair amount of disruption. a big thumbs up to the technicians braving the weather to fix these. 

Thanks
TheRalph




Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^MC Michelle - Technical Lead
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator



8 posts

Wannabe Geek
+1 received by user: 1


  Reply # 1027594 18-Apr-2014 22:18 Send private message

Thanks for the updates Ralph.  One thing I have noticed switching from Telstraclear/Vodafone to Snap is that Snap do seem to make the conscious effort to inform their customers.  From time to time i would have considerable outages on Vodafone but accessing their website on my mobile phone wouldn't give me any information about what/why/when etc.   

5282 posts

Uber Geek
+1 received by user: 790


  Reply # 1027603 18-Apr-2014 23:15 Send private message

RalphFromSnap: Hi All,

Sorry about that, we had a reasonably amount of fibre/power events that happened all at once, mainly affected South Island users, all back to normal though, there are however a number of DSLAM's out there which are without power, or out because of cut fibre.

The NZ - AU congestion may have been a side effect, this should be back to normal

There are 2 major fibre outages in the South Island which we have routed around, both are quite significant and are responsible for a fair amount of disruption. a big thumbs up to the technicians braving the weather to fix these. 

Thanks
TheRalph


Seems unusual that we haven't seen any reports from other ISP's customers if these were the cause of the problem?

I would have expected lots of Telecom, VF, Slingshot, Orcon etc customers to be on here discussing the same issue, but can't see any threads last day or two about it.
Just seems wierd.  Or is it only confined to Snap somehow?


ETA: http://www.geekzone.co.nz/forums.asp?forumid=82&topicid=143543  one thread on Orcon which could be related.  But still seems odd that none opf the big guys have any reports on here (especially given they have 5-10 times as many customers as Snap, so would expect it to get picked up much faster

52 posts

Master Geek
+1 received by user: 11


  Reply # 1027605 18-Apr-2014 23:24 Send private message

NonprayingMantis:
RalphFromSnap: Hi All,

Sorry about that, we had a reasonably amount of fibre/power events that happened all at once, mainly affected South Island users, all back to normal though, there are however a number of DSLAM's out there which are without power, or out because of cut fibre.

The NZ - AU congestion may have been a side effect, this should be back to normal

There are 2 major fibre outages in the South Island which we have routed around, both are quite significant and are responsible for a fair amount of disruption. a big thumbs up to the technicians braving the weather to fix these. 

Thanks
TheRalph


Seems unusual that we haven't seen any reports from other ISP's customers if these were the cause of the problem?

I would have expected lots of Telecom, VF, Slingshot, Orcon etc customers to be on here discussing the same issue, but can't see any threads last day or two about it.
Just seems wierd.  Or is it only confined to Snap somehow?


ETA: http://www.geekzone.co.nz/forums.asp?forumid=82&topicid=143543  one thread on Orcon which could be related.  But still seems odd that none opf the big guys have any reports on here (especially given they have 5-10 times as many customers as Snap, so would expect it to get picked up much faster


There actually has been, VF/Telstra have had 2 large fibre cuts, Chorus have had many outages due to power loss/fibre issues especially on the West Coast.  Orcon's network on the bottom half of the South Island is completely out for both data and voice and has been all day, other ISP's have also suffered trouble too. but yes not sure why there was not more talk of them, especially Orcon. It may be that Snap's was more intermittent so their users had a chance to post? They also have a larger client base in the South Island where the issues occurred.

5282 posts

Uber Geek
+1 received by user: 790


  Reply # 1027614 19-Apr-2014 00:05 Send private message

pchs:
NonprayingMantis:
RalphFromSnap: Hi All,

Sorry about that, we had a reasonably amount of fibre/power events that happened all at once, mainly affected South Island users, all back to normal though, there are however a number of DSLAM's out there which are without power, or out because of cut fibre.

The NZ - AU congestion may have been a side effect, this should be back to normal

There are 2 major fibre outages in the South Island which we have routed around, both are quite significant and are responsible for a fair amount of disruption. a big thumbs up to the technicians braving the weather to fix these. 

Thanks
TheRalph


Seems unusual that we haven't seen any reports from other ISP's customers if these were the cause of the problem?

I would have expected lots of Telecom, VF, Slingshot, Orcon etc customers to be on here discussing the same issue, but can't see any threads last day or two about it.
Just seems wierd.  Or is it only confined to Snap somehow?


ETA: http://www.geekzone.co.nz/forums.asp?forumid=82&topicid=143543  one thread on Orcon which could be related.  But still seems odd that none opf the big guys have any reports on here (especially given they have 5-10 times as many customers as Snap, so would expect it to get picked up much faster


There actually has been, VF/Telstra have had 2 large fibre cuts, Chorus have had many outages due to power loss/fibre issues especially on the West Coast.  Orcon's network on the bottom half of the South Island is completely out for both data and voice and has been all day, other ISP's have also suffered trouble too. but yes not sure why there was not more talk of them, especially Orcon. It may be that Snap's was more intermittent so their users had a chance to post? They also have a larger client base in the South Island where the issues occurred.


..and yet no posts about it from the Big guys.. at all. Just seems really weird.



xor

20 posts

Geek
+1 received by user: 1


  Reply # 1036241 4-May-2014 00:13 Send private message

NonprayingMantis:

..and yet no posts about it from the Big guys.. at all. Just seems really weird.



It was on the Telecom twitter feed. Assuming other ISP's just ignored it until it went away.

^__^
3257 posts

Uber Geek
+1 received by user: 433

Subscriber

  Reply # 1036246 4-May-2014 03:34 Send private message

NonprayingMantis: 

..and yet no posts about it from the Big guys.. at all. Just seems really weird.





8 posts

Wannabe Geek
+1 received by user: 1


  Reply # 1045202 14-May-2014 23:24 Send private message

Well I have noticed in BF4 an increase from 38 - 39 ping on average to a 42 - 50 ping to Australian servers.  It really doesn't bother me in the slightest but it is merely an observation.

1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic

Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Government Limos
Created by networkn, last reply by Bung on 31-Oct-2014 12:39 (94 replies)
Pages... 5 6 7


How good is your general Science Knowledge?
Created by Aredwood, last reply by freitasm on 1-Nov-2014 18:38 (48 replies)
Pages... 2 3 4


Shutup and take my money (via NFC on my mobile phone)
Created by sxz, last reply by sonyxperiageek on 31-Oct-2014 22:34 (24 replies)
Pages... 2


Got a good ol parking fine
Created by Lyderies, last reply by mattwnz on 1-Nov-2014 19:50 (21 replies)
Pages... 2


OneDrive code giveaway - go!
Created by freitasm, last reply by PhantomNVD on 1-Nov-2014 10:31 (36 replies)
Pages... 2 3


Uber: a cheaper taxi ride?
Created by kingdragonfly, last reply by livisun on 31-Oct-2014 14:47 (34 replies)
Pages... 2 3


Sky will be 'upgrading software' of My Sky to connect to internet. What does that mean?
Created by Geektastic, last reply by TwoSeven on 1-Nov-2014 17:43 (30 replies)
Pages... 2


DDos Protection from ISP
Created by charsleysa, last reply by freitasm on 31-Oct-2014 12:11 (46 replies)
Pages... 2 3 4



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.