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749 posts

Ultimate Geek

Subscriber

  Reply # 296700 7-Feb-2010 08:19 Send private message

Hey snap how is the new pricing coming along??

271 posts

Ultimate Geek

Trusted

  Reply # 296759 7-Feb-2010 13:43 Send private message

andrewcnz: Hey snap how is the new pricing coming along??


Yeah, our flat are waiting to see the new pricing too. Slingshot are proving to be completely useless, so we're looking to change to BigTime, but want to see what Snap have to offer first (as I personally have always had excellent service from Snap - unlike from Telecom, Slingshot or Xnet)




I work for SnapperNet providing Tech Support for DrayTek modem/routers, Edge-core switches, Mobotix high-res IP cameras, QNAP network storage, Yeastar IP PBXs & more.
Anything I say is my own opinion and not necessarily that of Snapper Network Distributors

133 posts

Master Geek


  Reply # 297736 10-Feb-2010 18:05 Send private message

I am eagerly awaiting your new plans to

SCM

295 posts

Ultimate Geek

Subscriber

  Reply # 298546 13-Feb-2010 07:00 Send private message

Not many more sleeps to go. Kinda getting excited to see what they will be ;)

1131 posts

Uber Geek

Trusted
Subscriber

  Reply # 299023 15-Feb-2010 11:05 Send private message

Its the 15th and they still havent released the university dsl plans or upgraded the existing dsl plans. If they dont hurry up our flat may have defect to slingshot :(

352 posts

Ultimate Geek


  Reply # 299024 15-Feb-2010 11:10 Send private message

Must have an active phone line to switch to Slingshot nADSL?

I've been getting the run around this morning from them saying to ring Telecom to get connected, Telecom saying "erm. They have access to all the same engineers, we'd just charge you a months rental and a connection fee for something they can do anyway".

Will get there in the end!

1131 posts

Uber Geek

Trusted
Subscriber

  Reply # 299026 15-Feb-2010 11:14 Send private message

Buttonmash: Must have an active phone line to switch to Slingshot nADSL?

I've been getting the run around this morning from them saying to ring Telecom to get connected, Telecom saying "erm. They have access to all the same engineers, we'd just charge you a months rental and a connection fee for something they can do anyway".

Will get there in the end!

Yup, i got the same from slingshot - its as if they dont want to go through the hassle themselves. I know that snap will do it all for you when you sign up for nDSL

271 posts

Ultimate Geek

Trusted

  Reply # 299029 15-Feb-2010 11:26 Send private message

Looks like I'm not the only one watching this thread, waiting for new plans!




I work for SnapperNet providing Tech Support for DrayTek modem/routers, Edge-core switches, Mobotix high-res IP cameras, QNAP network storage, Yeastar IP PBXs & more.
Anything I say is my own opinion and not necessarily that of Snapper Network Distributors

5 posts

Wannabe Geek


  Reply # 299033 15-Feb-2010 11:46 Send private message

theEd: Looks like I'm not the only one watching this thread, waiting for new plans!


Yep, I'm deciding on an ISP this week - keen for news...



74 posts

Master Geek


  Reply # 299036 15-Feb-2010 12:03 Send private message

Guys, since I started this thread, I will break the bad news. Since I'm the author of the snap usage meter, I was contacted by someone at snap, and unless I misunderstood, we will be waiting a bit longer for their new plans. I wasn't given a date.

I personally will be staying with snap just because, as previous posts indicate, slingshot do not make changing to them easy. And I'm sure snaps new plans will rock, when we do get them.


5 posts

Wannabe Geek


  Reply # 299038 15-Feb-2010 12:13 Send private message

raydenl: Guys, since I started this thread, I will break the bad news. Since I'm the author of the snap usage meter, I was contacted by someone at snap, and unless I misunderstood, we will be waiting a bit longer for their new plans. I wasn't given a date.

I personally will be staying with snap just because, as previous posts indicate, slingshot do not make changing to them easy. And I'm sure snaps new plans will rock, when we do get them.


Thanks for the update. Snap is pretty much top of the list for me as things stand anyway, so I'll probably sign up with them and wait around for some good news in the not-too-distant future.

393 posts

Ultimate Geek

Trusted
Snap Internet

  Reply # 299039 15-Feb-2010 12:15 Send private message

Well aware that today should be "the day". I'll give you all an update after lunch.




snap!

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Team:
^MC Michelle Clements
^AL Allan Loveday
^RO Ricky Owens
^ST Sam Taylor

393 posts

Ultimate Geek

Trusted
Snap Internet

  Reply # 299098 15-Feb-2010 15:10 Send private message

Our new pricing structure and plans will be delayed until approx mid this year. I can already hear some outcry so let me give a quick explanation.

We have all of these things in the works:


  • New Residential and Business Websites.

  • VOIP platform & number porting.

  • Construction of a new Snap Office & Data Center (several times larger than our current).

  • New Residential and Business pricing models.

  • New plans - including some QoS/managed packages.



The powers above have decided that this should all be released/implemented at the same time. Everyone in our office is involved in one or a number of these projects and is pretty excited. On top of these new things we are currently involved in the process to be ISO 9001 and ISO 14001 compliant - which is "fun".

In the mean time, there will be some tweaks to our current plans and offerings before the end of the week.

Thanks for your patience and understanding. If you have an idea that you would like to suggest for us to consider, please post them here or send them to me via PM. Everything reasonable will be considered, Snap really does value our customer feedback.

Cheers,
Ralph.




snap!

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Team:
^MC Michelle Clements
^AL Allan Loveday
^RO Ricky Owens
^ST Sam Taylor

82 posts

Master Geek

Subscriber

  Reply # 299144 15-Feb-2010 16:35 Send private message

Cool that sounds exciting, QoS sounds like a great idea! All the best with the projects

1834 posts

Uber Geek

Subscriber

  Reply # 299631 16-Feb-2010 22:35 Send private message

Thanks for the update Ralph!




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