Snap performance has been really terrible lately.
I'm getting full speeds of my synch rate for NZ connections, but the moment I hit anything that's on southern cross it goes down to sub 100kbps but upload stays at full speed.
Plus I'v been having real issue about their customer services.
I've twittered, phones, emailed and am not getting anywhere.
I'v also just been told that one of my requests has only been taken into account after about 10 days since my call.
I think it's time for an alternative.