Youtube Not Fully Buffering

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410 posts

Ultimate Geek

Reply # 605520 5-Apr-2012 09:23
Something has been changed and the issues I had experienced are no longer an issue. Cudos to Snap!

vexxxboy

1194 posts

Uber Geek

Reply # 605600 5-Apr-2012 11:04
nzkiwiman: Something has been changed and the issues I had experienced are no longer an issue. Cudos to Snap! +1

Napster

202 posts

Master Geek

Reply # 608034 11-Apr-2012 21:34
Youtube is in tortoise mode for me tonight. Getting a nice 60KB/s transfer speed. Any body ells?

networkn

4863 posts

Uber Geek

Trusted

Subscriber

Reply # 608035 11-Apr-2012 21:36
Last two days+ have been crap here.

GeoffisPure

302 posts

Ultimate Geek

Reply # 608038 11-Apr-2012 21:46
Sigh. Come on Snap... I was just starting to enjoy 720p. Videos that are already cached are lightning fast... but it's really struggling with unpopular videos tonight. Toys: Samsung Galaxy S2 (Telecom), iPad 4, Roku, iPod Touch 4, Dell Inspiron 17R SE laptop, Sony 40CX520 TV, TiVo x2, Snap ADSL.

Greaver

99 posts

Master Geek

Reply # 608044 11-Apr-2012 21:52
Things got even better a week ago - 720p streams fine and now that I am on VDSL 1080p loads even quicker too

nzkiwiman

410 posts

Ultimate Geek

Reply # 608180 12-Apr-2012 12:10
Must say that my experience last night on the three videos I watched (360p) was poor (not terrible, but poor) compared to previous weeks. General buffering times was longer than the video, and in two of the three videos I had to refresh the page (Chrome) to get things working again.

nzkiwiman

410 posts

Ultimate Geek

Reply # 609214 14-Apr-2012 11:07
Oh snap! What went wrong last night, performance on YT was very very poor. I only watched one video (1m, 20second) and it buffered for over 12 minutes.

networkn

4863 posts

Uber Geek

Trusted

Subscriber

Reply # 609219 14-Apr-2012 11:19
This is getting beyond a joke, cmon and get it sorted, it's been months! If you aren't capable of fixing it, get some outside help.

Klipspringer

1385 posts

Uber Geek

Subscriber

Reply # 609230 14-Apr-2012 11:40
I am canceling my google addon again because its part of the problem. My youtube videos play fine via my vpn in 720p. Offense can never be given, only taken ...

RalphFromSnap

407 posts

Ultimate Geek

Trusted

Snap Internet

Reply # 609237 14-Apr-2012 12:06
Hi All, We have checked with our NOC and it looks like some of you may be on a test subnet used when troubleshooting YouTube Issues. We have now removed this (as of 11:45 this morning) so can you let us know if this improves your experience? - If you check your accounts later on we will make sure you are looked after :) Also @BraaiGuy, our add-on is purely based on accounting, what using a VPN will do is pull your Youtube data from another source which won’t be recognised by our IP Accounting, but hopefully it should all be good now, let me know how you go without the VPN now. Thanks snap! 0800 BROADBAND (276 232) www.snap.net.nz @SnapInternet on Twitter Snap Internet on Facebook Our Team: ^MC Michelle Clements ^AL Allan Loveday ^RO Ricky Owens ^ST Sam Taylor

networkn

4863 posts

Uber Geek

Trusted

Subscriber

Reply # 609241 14-Apr-2012 12:14
LOL WOW! Unbelievable, what a difference. I am not even a SNAP customer, so I am not sure how that change you made affects me, but it's the best I have seen YouTube for a while.

McNulty

81 posts

Master Geek

Reply # 609351 14-Apr-2012 17:33
RalphFromSnap: Hi All, We have checked with our NOC and it looks like some of you may be on a test subnet used when troubleshooting YouTube Issues. We have now removed this (as of 11:45 this morning) so can you let us know if this improves your experience? Well, I've only checked once so far, but I was able to skip through a video playing in 1080p (as in "click randomly in the progress bar") which I was never successfully able to do before with HD videos, and the grey line was well ahead of the playback which is unusual too. However, before I get too excited, I will check back around 7-8pm or at some other notoriously slow time of day.

AviZ

214 posts

Master Geek
Inactive user

Reply # 609419 14-Apr-2012 21:26
the speed is still disgustingly slow time to change isp's 6 min video on 360p 4 mins to fully get the content.

frizianz

96 posts

Master Geek

Reply # 609438 14-Apr-2012 22:33
AviZ: the speed is still disgustingly slow time to change isp's 6 min video on 360p 4 mins to fully get the content. Honestly if its a 6 minute video 4 minutes is still fine? You wont buffer at that speed - I know that the Google CDN will only download at the speed it has to so i dont really see an issue with that. frizianz: - Youtube will only download the video at the speed that it requires instead of bursting to 20Mbit and finishing the 5 minute long video in a matter of seconds it will download at say 10mbit. What this basically means is that you can serve twice the users on half the bandwidth, because seriously why waste the bandwidth if you don't need to?

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