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5 posts

Wannabe Geek


Topic # 111246 28-Oct-2012 14:01 Send private message

Noob to Android; any help would be great.

Problem:
* Kies won't recognise my phone: "This device is not supported by Kies 2.0. Make sure that your device is supported and try again."

What I have:
* Samsung S3 GT-I9300
* Kies 2.5.0.12094_28_8
* Odin3 3.04

What I've done:
* Rooted phone with CF-Root-SGS3-v6.0
* Installed CWM (to backup original ROM)
* Upgraded to JB using odin (wrong region)
- - Original firmware (AP:I9300BVALF4, CP:I9300BVLF2, CSC:I9300FTMALF4)
- - Current firmware (AP:I9300XXDLJ4, CP:I9300XXDLID, CSC:I9300OXADLJ4)

Possible problems:
* Rooting phone breaks kies?
* Installing CWM breaks kies?
* Upgrading firmware breaks kies?
* Using wrong firmware region breaks kies?
* Wrong CSC selected?
* Kies needs flash count at 0 (i.e. use triangle away)?

Desired outcome:
* Kies working
* Unbranded/debranded Android JB

What I've tried:
* Kies troubleshoot connection error
* USB debugging is unchecked (have checked/unchecked)
* Changing CSC (using CSC changer)

Any help would be greatly appreciated.

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7490 posts

Uber Geek
+1 received by user: 420


  Reply # 707910 28-Oct-2012 14:34 Send private message

Yeap, I had this exact same problem, although all I did was just update the phones software from new through the kies software and nothing else. Refer to the Samsung S3 thread.



5 posts

Wannabe Geek


  Reply # 707928 28-Oct-2012 14:59 Send private message

Thanks mattwnz.  
That post is 290 pages long; I tried finding relevant information, but the only reference to Kies is in the last page and doesn't seem particularly helpful.  Did I missing something?

6 posts

Wannabe Geek
+1 received by user: 2


  Reply # 707970 28-Oct-2012 16:12 Send private message

I had this problem too when i tried to update to Jellybean.  Seems it is quite common as Kies is (IMHO) a pretty crappy piece of software.  Anyhow, I uninstalled and reinstalled Kies and tried again.  Voila, it worked! Give that a go and good luck.

7490 posts

Uber Geek
+1 received by user: 420


  Reply # 708048 28-Oct-2012 18:35 Send private message

jjaz: I had this problem too when i tried to update to Jellybean.  Seems it is quite common as Kies is (IMHO) a pretty crappy piece of software.  Anyhow, I uninstalled and reinstalled Kies and tried again.  Voila, it worked! Give that a go and good luck.


I tried that too. I worked the first time, but themn it stopped working again, and then reinsitlaling made no difference. Has to be the worst software. Just wondering how to upgrade to jelly bean without it. I don't think you can do it on kies air.

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Uber Geek
+1 received by user: 545

Subscriber

  Reply # 708098 28-Oct-2012 20:21 Send private message

once you have rooted and flashed kies won't work and it is rubbish anyway. Since you have gone this far you should try a custom Rom as I take you have flashed stock, don't worry about region or csc.




Galaxy S5 G900F
Samsung (custom)  KITKAT 4.4.2 

Galaxy Gear 2  Smart watch (great gadget )







5 posts

Wannabe Geek


  Reply # 708113 28-Oct-2012 20:52 Send private message

Thanks jeffnz,

I flashed a stock UK JB image. (just wanted to get rid of the Orange junk bundled software)

What are the advantages of a custom Rom?

What custom Rom would you suggest?

2486 posts

Uber Geek
+1 received by user: 545

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  Reply # 708127 28-Oct-2012 21:29 Send private message

well a lot m,ore options and mods that improve on stock but some like it stock. In custom you can put differant themes, modems, kernels, delete out samsung bloatware etc etc.

There are a lot of all roms!

so have a read and pick one you like and try it for a few days just remember to always make a nandroid backup so you can revert back.

all the info! you will need

I'm on Omega which is the most popular as it can be heavily modded and is very well supported but if you don't like themes and just want the basics wanaam is very good.




Galaxy S5 G900F
Samsung (custom)  KITKAT 4.4.2 

Galaxy Gear 2  Smart watch (great gadget )







5 posts

Wannabe Geek


  Reply # 708191 29-Oct-2012 08:21 Send private message

Thanks again jeffnz.  I'll definitely take a look at those :-)

527 posts

Ultimate Geek
+1 received by user: 35


  Reply # 708468 29-Oct-2012 15:14 Send private message

You've probably got a CSC code in use that's different from what's supported by the CSC package that comes with the firmware. This mismatch is often enough to prevent Kies from picking up the device.

You can change your CSC code, but this will cause a factory reset. Unless there's some part of Kies that you actually use, I wouldn't worry about it. You can always install Kies Air on the phone and get a lot of the remote management anyway.



5 posts

Wannabe Geek


  Reply # 708483 29-Oct-2012 15:40 Send private message

Thanks nzgeek,

Is there some way to find out what CSC code is supported by the CSC package that comes with the firmware? I'm curious to see what I'm (not) missing with Kies not working (flashed my phone before I even tried it!).

True, from what I hear there are some good alternatives to Kies (AirDriod, MyPhoneExplorer, etc).

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