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82 posts

Master Geek


Topic # 103016 28-May-2012 21:43 Send private message

Device is locked on Channel50, Radio NZ's National Radio. However, there is no audio, and nothing sent to screen. Can't find a reset button. Have tried totally disconnecting power - no change. 
I reckon this situation occured after I switched to standby overnight whilst tuned to Radio NZ. It could be a software bug.

Another Warehouse swapout?

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206 posts

Master Geek
+1 received by user: 1


  Reply # 631834 29-May-2012 09:22 Send private message

Have you still got the manual?

Check for factory reset instructions.

I have mine, but it is at home.

Do the Warehouse have any on-line support where they have an e copy of the manual.

There is some NZ company that imports these for the Warehouse, but I cant remember the name. I can check tonight if needed.

1714 posts

Uber Geek
+1 received by user: 133


  Reply # 631868 29-May-2012 10:39 Send private message

steve2222: 

Do the Warehouse have any on-line support where they have an e copy of the manual.

There is some NZ company that imports these for the Warehouse, but I cant remember the name. I can check tonight if needed.


Looks like a swap out 

Oriental Pacific (The distributor?) have a manual on their website, but it is basic to say the least, 

http://www.orientalpacific.com/backend/files/products/manuals/432/Updated%20Manual%2017.11.11.doc

Freeview have an 0800 service number for them as it is freeeview certified

Type: Freeview UHF Aerial receiverBrand: TransonicModel: TC2884STBSupport phone number: 0800 89 85 80Support email: [email protected]
http://www.freeviewnz.tv/equipment-installation/approved-products.aspx?includeSatellite=false&category=receivers&page=2






82 posts

Master Geek


  Reply # 632154 29-May-2012 18:48 Send private message

Thanks for your time, guys. Swapout option activated. All good with box no.3 ..... so far. #AlwaysKeepReceipts

cb1

131 posts

Master Geek
+1 received by user: 1


  Reply # 645020 23-Jun-2012 09:22 Send private message

Username01: Thanks for your time, guys. Swapout option activated. All good with box no.3 ..... so far. #AlwaysKeepReceipts


I just returned my 3rd box for a refund - decided that enough was enough.

All 3 suffered similar intermittent problems. The lockup described here occurred on all 3 - all you could do was turn on/off with the remote or button on the front of the unit. The display would show the channel no. of the last channel you watched, but no video/sound to the tv except sometimes a brief 'Transonic' logo. Unplugging it from the wall for a minute or so sometimes reset it, but not always.

Sometimes the unit would turn on by itself for 30 secs then turn off again. 1st unit had quite a noisy buzz to it too. Remote was a bit flakey - seemed 

But having said that, when it was working, it was worth the $69 on special



82 posts

Master Geek


  Reply # 645166 23-Jun-2012 16:32 Send private message

Well - I'm still on my 3rd. Fingers crossed. $69 was my purchase also. The scheduler, which is of limited value in something which doesn't record, has occasionally failed to fire. Recent Wellington retune worked flawlessly.

U.

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