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193 posts

Master Geek


Topic # 112025 23-Nov-2012 12:53 Send private message

Hi,

I got the post haste, death card which relates to card being left when you're not at home to pick a parcel. Unfortunately the 0800 106 623 number kinda goes to a dead and you can't really speak to a CSR.

I have emailed to the email address [email protected] but so far no response, does any one know the direct dial for the Penrose branch?

Thanks,
Andrew

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61 posts

Master Geek
+1 received by user: 8


  Reply # 721838 23-Nov-2012 12:58 Send private message

From their website:





161 Station Road
Penrose
PO Box 3112
Auckland

Customer Services

phone: 09 525 2060
fax: 09 579 2789

Administration

phone: 09 525 4060
fax: 09 579 2789



193 posts

Master Geek


  Reply # 721839 23-Nov-2012 12:59 Send private message

msukiwi: From their website:





161 Station Road
Penrose
PO Box 3112
Auckland

Customer Services

phone: 09 525 2060
fax: 09 579 2789

Administration

phone: 09 525 4060
fax: 09 579 2789


Tried all those numbers sir, it goes to the same place!

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  Reply # 721848 23-Nov-2012 13:31 Send private message

Call Freightways perhaps and ask to be put through. or go and visit them?





xpd

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  Reply # 721849 23-Nov-2012 13:31 Send private message

When you say all those numbers, just the one for Penrose, or all branches ? Could try another branch if youve only tried the one....




XPD / @DemiseNZ / Gavin
 
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193 posts

Master Geek


  Reply # 721853 23-Nov-2012 13:38 Send private message

I mean I tried tried the Penrose branch and the 0800 number. Managed to ring the Albany branch and got them to put me thru to the call centre! Here is their call centre number : 0800 7678 42783 if others need it in the future.

Thanks for your help!

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