Hi, 

I have been using hotspot shield for about a year now and it has   
always been fine.

But about 2-3 months ago it stopped working so i looked it up   
on the internet and they said it might be because I have gone over my   
3GB allocation so i waited a month, still didn't connect, so waited   
one more month and it still doesn't connect. 

But just today i tried hotspot shield on my other computer (older) and   
it connected! works fine on my old iMac G4 running Tiger 10.4.11 but   
it still doesn't work on my new laptop (which it did 3 months ago)   
which is running Leopard 10.5.4 (intel). 
Also I dual boot my intel laptop with Vista, and when I tried it on Vista it worked on there too.
Oh and last week I done a clean install on Leopard but it still wont connect...

I have included below the "troubleshooting" info that might help...   

And here is a little video of it not connecting if you want to see: www.files.adriels.com/error.divx 
PS, it's encoded in divx (any player like VLC should play it fine) 

Configuration File 

client 

dev tun 

persist-key 

;persist-tun 



remote-random 



remote hss.openvpn.net 8041 

remote hss.openvpn.net 8042 

remote hss.openvpn.net 8043 

remote hss.openvpn.net 8044 



nobind 

mssfix 1400 

ns-cert-type server 

verb 3 

mute 500 

auth-user-pass 

reneg-sec 0 

;remap-usr1 SIGTERM 

inactive 1200 50000 



<ca> 

-----BEGIN CERTIFICATE----- 

MIIDbzCCAtigAwIBAgIJANGtJdZolHNaMA0GCSqGSIb3DQEBBAUAMIGCMQswCQYD 

VQQGEwJVUzELMAkGA1UECBMCSUwxETAPBgNVBAcTCFZpcmdpbmlhMRMwEQYDVQQK 

EwpOZWJvIEdyb3VwMRYwFAYDVQQDEw1OZWJvIEdyb3VwIENBMSYwJAYJKoZIhvcN 

AQkBFhdpbmZvQG1ldHJvZnJlZWZpdnBuLmNvbTAeFw0wNjAyMjIyMDI1MzhaFw0x 

NjAyMjAyMDI1MzhaMIGCMQswCQYDVQQGEwJVUzELMAkGA1UECBMCSUwxETAPBgNV 

BAcTCFZpcmdpbmlhMRMwEQYDVQQKEwpOZWJvIEdyb3VwMRYwFAYDVQQDEw1OZWJv 

IEdyb3VwIENBMSYwJAYJKoZIhvcNAQkBFhdpbmZvQG1ldHJvZnJlZWZpdnBuLmNv 

bTCBnzANBgkqhkiG9w0BAQEFAAOBjQAwgYkCgYEAvEDRxUrh+XR+KyATvCpjE1MY 

dYr/718wrJivyCIccVN1ILPjL0kXnuzF7v/hpglsE1ZhxwUgNLg3W0OIqHH/yDtO 

qDowqMaxpWGF0Ws9g+qLDnX8NiGB4UOietzmE1xkH1riyrOR2/gYZa5RNGiifMNw 

kdWDQrWajdqqE1z0vIsCAwEAAaOB6jCB5zAdBgNVHQ4EFgQUddGJ7gvOx2UcrTNp 

jOp1DugqnnEwgbcGA1UdIwSBrzCBrIAUddGJ7gvOx2UcrTNpjOp1DugqnnGhgYik 

gYUwgYIxCzAJBgNVBAYTAlVTMQswCQYDVQQIEwJJTDERMA8GA1UEBxMIVmlyZ2lu 

aWExEzARBgNVBAoTCk5lYm8gR3JvdXAxFjAUBgNVBAMTDU5lYm8gR3JvdXAgQ0Ex 

JjAkBgkqhkiG9w0BCQEWF2luZm9AbWV0cm9mcmVlZml2cG4uY29tggkA0a0l1miU 

c1owDAYDVR0TBAUwAwEB/zANBgkqhkiG9w0BAQQFAAOBgQASnHV5ii2huXzyg6mb 

zVspSvKB0lA0GOOngpXtdhdxOCy0O7rXWZCIq9UnXk5ycEOIADwSzcZtueMgAfuq 

GunYCNo9ibzXsITi2btXLNpKj7t+xex8TllpxVgmVTLBw6CWDkz3TjpXe2pQ/E+w 

dSWrBl+3U0ARcDGmiu1gLwgFTA== 

-----END CERTIFICATE----- 

</ca> 


Log File 

Mon Jul 14 02:58:00 2008 OpenVPN 2.1_beta14 i686-apple-darwin8.10.1   
[SSL] [LZO2] built on Sep  4 2007 
Mon Jul 14 02:58:00 2008 MANAGEMENT: Connected to management server at   
127.0.0.1:7002 
Mon Jul 14 02:58:00 2008 Control Channel MTU parms [ L:1541 D:138 EF:  
38 EB:0 ET:0 EL:0 ] 
Mon Jul 14 02:58:00 2008 MANAGEMENT: >STATE:1215961080,RESOLVE,,, 
Mon Jul 14 02:58:00 2008 RESOLVE: NOTE: hss.openvpn.net resolves to 6   
addresses, choosing one by random 
Mon Jul 14 02:58:00 2008 Data Channel MTU parms [ L:1541 D:1400 EF:41   
EB:4 ET:0 EL:0 ] 
Mon Jul 14 02:58:00 2008 Local Options hash (VER=V4): '3514370b' 
Mon Jul 14 02:58:00 2008 Expected Remote Options hash (VER=V4):   
'239669a8' 
Mon Jul 14 02:58:00 2008 Socket Buffers: R=[42080->65536] S=[9216-  
 >65536] 
Mon Jul 14 02:58:00 2008 UDPv4 link local: [undef] 
Mon Jul 14 02:58:00 2008 UDPv4 link remote: 74.85.13.58:8041 
Mon Jul 14 02:58:00 2008 MANAGEMENT: >STATE:1215961080,WAIT,,, 
Mon Jul 14 02:58:01 2008 MANAGEMENT: >STATE:1215961081,AUTH,,, 
Mon Jul 14 02:58:01 2008 TLS: Initial packet from 74.85.13.58:8041,   
sid=18c3189f 75d635b6 
Mon Jul 14 02:58:03 2008 VERIFY OK: depth=1,/C=US/ST=IL/L=Virginia/O=Nebo_Group/CN=Nebo_Group_CA/emailAddress=[email protected]
Mon Jul 14 02:58:03 2008 VERIFY OK: nsCertType=SERVER 
Mon Jul 14 02:58:03 2008 VERIFY OK: depth=0,/C=US/ST=IL/L=Virginia/O=Nebo_Group/CN=hss5/emailAddress=[email protected] 
Mon Jul 14 02:58:04 2008 Data Channel Encrypt: Cipher 'BF-CBC'   
initialized with 128 bit key 
Mon Jul 14 02:58:04 2008 Data Channel Encrypt: Using 160 bit message   
hash 'SHA1' for HMAC authentication 
Mon Jul 14 02:58:04 2008 Data Channel Decrypt: Cipher 'BF-CBC'   
initialized with 128 bit key 
Mon Jul 14 02:58:04 2008 Data Channel Decrypt: Using 160 bit message   
hash 'SHA1' for HMAC authentication 
Mon Jul 14 02:58:04 2008 Control Channel: TLSv1, cipher TLSv1/SSLv3   
DHE-RSA-AES256-SHA, 1024 bit RSA 
Mon Jul 14 02:58:04 2008 [hss5] Peer Connection Initiated with   
74.85.13.58:8041 
Mon Jul 14 02:58:05 2008 MANAGEMENT: >STATE:1215961085,GET_CONFIG,,, 
Mon Jul 14 02:58:05 2008 SENT CONTROL [hss5]: 'PUSH_REQUEST' (status=1) 
Mon Jul 14 02:58:06 2008 AUTH: Received AUTH_FAILED control message 
Mon Jul 14 02:58:06 2008 TCP/UDP: Closing socket 
Mon Jul 14 02:58:06 2008 SIGTERM[soft,auth-failure] received, process   
exiting 
Mon Jul 14 02:58:06 2008 MANAGEMENT: >STATE:1215961086,EXITING,auth-  
failure,, 


HTTP Server Log File 

Mon Jul 14 02:57:26 2008 OpenVPN HTTP/XML daemon, Copyright (C) 2006   
OpenVPN Solutions LLC <[email protected]
Mon Jul 14 02:57:26 2008 Installed from: HSS-0.942-1-MAC 
Mon Jul 14 02:57:26 2008 HTTP: Client 127.0.0.1:50601 CONNECTED 
Mon Jul 14 02:57:47 2008 HTTP: Client 127.0.0.1:50613 CONNECTED 
Mon Jul 14 02:57:48 2008 DAEMON: Client 127.0.0.1:50614 CONNECTED 
Mon Jul 14 02:57:48 2008 HTTP: Client 127.0.0.1:50615 CONNECTED 
Mon Jul 14 02:57:51 2008 HTTP: Client 127.0.0.1:50618 CONNECTED 
Mon Jul 14 02:58:00 2008 DAEMON: Client 127.0.0.1:50620 CONNECTED 
Mon Jul 14 02:58:00 2008 HTTP: Client 127.0.0.1:50621 CONNECTED 
Mon Jul 14 02:58:01 2008 HTTP: Client 127.0.0.1:50618 DISCONNECTED 
Mon Jul 14 02:58:17 2008 HTTP: Client 127.0.0.1:50615 DISCONNECTED 
Mon Jul 14 02:58:17 2008 HTTP: Client 127.0.0.1:50621 DISCONNECTED 
Mon Jul 14 02:58:17 2008 HTTP: Client 127.0.0.1:50623 CONNECTED