My window to the world


One thing SkypeIn can't do: block telemarketers

By Mauricio Freitas, in , posted: 4-JAN-2007 08:22

We all know SkypeIn is an interesting and useful feature. SkypeIn allows consumers to have a dedicated phone number in different cities, even countries, and receive phone calls made to their numbers directly on their Skype software client or handsets - like the Dualphone I have around here that don't even need a computer.

For me I have two SkypeIn phone numbers, one in San Francisco (CA) and another one in Melbourne (Australia).

Now, these work great and only a couple of people know my number in San Francisco - only people that needed to contact me for a conference call or two.

Skype should actually offer these numbers here in New Zealand as well.

But I digress. Last night we got a phone call at 3:45am. Some telemarketer, with a foreign accent, not American, not New Zealander, was calling my SkypeIn phone number for a survey.

For a damn survey at 3:45am.

Right. So I think I should join the United States Do Not Call Registry. I don't even live there, but I will have to. The problem you see, is that there's no geographical or time zone limitation when you have a SkypeIn number. For those inconsiderate telemarketing companies, they think it's fair game, being a U.S. number and being day over there.

How did they get hold of this phone number? Was it a random dialing exercise? "Let's just call all numbers in the SFO area, it's daytime there after all..."

If you want to register your SkypeIn number in this list then visit their official website for the United States Do Not Call Registry.

Of course another problem is that SkypeIn numbers are assigned by Skype, and their terms of service says that they may even take or change the number at their will, depending on how much you use it.

What if when you buy a SkypeIn number you get a "gift", a number that have been already sent to hundreds of telemarketing companies? What a pain that would be.

We need something like a "flag" that will tell telemarketing companies to not call Skype numbers. Something that uniquely identify a number as a virtual number, therefore let those people know that they may be disturbing someone in the middle of the night, on the other side of the world.

And no, logging off Skype during the night is not an option. I don't unplug my phone from the landline every evening before going to bed. Why should I log off of Skype?













Other related posts:
Companies offering IT help for firms affected by the Christchurch earthquake
Datacom is our new home
PriceSpy app for Android now out


 





Comment by sbiddle, on 4-JAN-2007 09:16

Telemarketers are a huge problem in oz as well, we almost have to be thankful that the problem doesn't seem to be as bad in NZ.

While my girlfriends parents were over here for Xmas I had their Melbourne phone number diverted to my Melbourne VoIP number so they could answer calls in NZ without having to pay huge costs diverting it to their roaming mobile. The result was at last 1 Indian telemarketers ringing every night, something that is apparently the norm in Australia. Looking into it further 2 of these callers representing large companies also had their CID spoofed to an Australian phone number for the head office/call centre for these companies as to get around people who don't answer calls with no CID! Very cunning indeed..

I'm just glad they don't have my Melbourne number! :-)


Comment by Grant17, on 4-JAN-2007 14:02

I have a VoIP number which is publicised on our web site and if I leave my phone switched on overnight, invariably some AMERICAN will call it at 3am or 5am or any time they damn-well please.  Americans don't seem to have grasped the concept that there are other time zones in the world where people are asleep while they are working.

Needless to say, I don't want to receive such calls, so I have this plug called an "Anti-American Plug" which diverts my phone to an answering machine.

This is the only solution I know of to this problem, other than having a more intelligent PABX that can do this automatically every night.  Now there's an idea...


Comment by Brenda, on 4-JAN-2007 16:56

set a cron job (or whatever it's called in windows) to put the volume low after midnight, and back up at 6am...

What you really want is enum.


Author's note by freitasm, on 4-JAN-2007 19:38

Yep, this would work, if not for my phone - which works with Skype over the LAN, without the need of a PC..


Comment by Joseph Bloom, on 5-JAN-2007 00:24

The do not call list does not apply to surveys!!!

All you can do is ask the interviewer who calls you to be removed from their calling list. Keep in mind that there are hundreds if not thousands of survey firms.


Author's note by freitasm, on 5-JAN-2007 09:37

Thanks for the note Joseph... I wonder how many "surveys" end with a hook to try one of their products...


Comment by Jessicca, on 8-FEB-2007 02:41

Hello,

You mention the dualphone you use with Skype. Am I understanding correctly that you don't have to have the computer on and Skype running to receive SkypeIn or make Skypeout calls when you have this phone?

Thank you for your help,

Jessicca


Author's note by freitasm, on 8-FEB-2007 10:02

The new Dualphone does not need a computer at all. The base station plugs directly to a router or switch and runs a Skype client. I will post a review on Geekzone pretty soon.


Comment by andrew, on 29-NOV-2007 20:52

Well it appears someone can block DTMF tones from landlines into a skypeIn number at least here in NZ that is.

I was trying to change my music on SpeakMediaPro via my cordless phone via skypIn and to my surprise SpeakMediaPro couldn't identify the DTMF tone as it wasn't getting one. So I could hardly "say it to play it" because the Speech Recognition engine wouldn't activate as it needs to hear a 5 so it can pause the music and activate the ASR where you just tell it to play whatever you want.

I thought I'd broken something but then I got a few calls from other users saying the same thing that it wasn't working. So after spending a day testing it I came to the conclusion that the DTMF is being filtered out and I'm not kidding the DTMF tones are being filtered out. All I get is a chirp then silence, perhaps its due to a monopolistic telco that doesn't like that people could side step their network to place toll calls. I doubt I'd have to name names and I wouldn't be surprised if they'd stoop to filtering out the tones to thwart would be users of SkypeIn redirecting calls, Skype doesn't recognize dial tones from a landline but then its not hard to do or write an application using Skype that'd answer a skypeIn call and let a user dial an international number and have skype transfer the call.

I doubt Skype would do it, so it doesn't really leave many choices!


Add a comment

Please note: comments that are inappropriate or promotional in nature will be deleted. E-mail addresses are not displayed, but you must enter a valid e-mail address to confirm your comments.

Are you a registered Geekzone user? Login to have the fields below automatically filled in for you and to enable links in comments. If you have (or qualify to have) a Geekzone Blog then your comment will be automatically confirmed and shown in this blog post.

Your name:

Your e-mail:

Your webpage:

freitasm's profile

Mauricio Freitas
Wellington
New Zealand


I live in New Zealand and my interests include mobile devices, good books, movies and food of course! 

I'm the Geekzone admin. On Geekzone we publish news, reviews and articles on technology topics. The site also has some busy forums and is part of the Microsoft Featured Communities.

Subscribe now to my blog RSS feed or the Geekzone RSS feed.

If you want to contact me, please use this page or email me freitasm@geekzone.co.nz. Note this email is not for technical support. I don't give technical support. You can use our Geekzone Forums for community discussions on technical issues.

Here's is my full disclosure post.

Blog template by Su Yin.



Social networks

My Blog by tags...

Blog...
Entrepreneurship...
Media...
Personal...
Technology...
Viral Marketing...
Windows...
Windows Mobile...


Other recent posts in my blog

Is the Windows Phone 7 Revolut...
Companies offering IT help for...
Datacom is our new home...
PriceSpy app for Android now o...
Windows Live Mesh comes back f...
Google Apps ate her emails......
Windows Phone 7 ties online ga...
Das Tub...
Vodafone SIMple vs Digital Isl...
CreativeTech Auckland (Septemb...


Some links

Diskeeper
Mozy online backup
mywedding - dynamic websites for couples
Seagulls - meeting and event venue in Wellington

Recent comments received

freitasm on iPad 3G coverage in New Zealand: the big picture: Darren, there is a piece of uneducated information planted right there. The "MHz...

Darren on iPad 3G coverage in New Zealand: the big picture: Isn't this diagram like comparing apples with oranges? The Telecom 850MHz netwo...

Linuxluver on Is the Windows Phone 7 Revolution coming soon enou: Waiting to see it all unfold. Fun, no matter what. :-) ...

naggyman on iPad 3G coverage in New Zealand: the big picture: This blog post made it into the latest Telecom Catalog! See at http://twitpic.co...

lotech on Is the Windows Phone 7 Revolution coming soon enou: It'll be interesting to see how Microsoft spend the estimated $US1 Bilion on mar...

Nate on Companies offering IT help for firms affected by t: Webtoday - http://www.webtoday.co.nz are doing free short-term websites letting ...

billgates on Is the Windows Phone 7 Revolution coming soon enou: It's certainly got apple on it's feet seeing they went ahead and copied the conc...

David Hallett on Companies offering IT help for firms affected by t: I wouldn't expect less from Mauricio, "Sharing is caring."...

Mike Riversdale on Companies offering IT help for firms affected by t: Thanks for sharing Mauricio...

Sweep on Old memories: Burroughs Corporation: Back around 1973 I was working for the Waterfront Industry Commision and was pro...



New posts on Geekzone